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Best Western Plus Heritage Inn

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Traveller (48)
Room & Suite (34)
Pool & Beach (11)
Overview
  • Excellent40%
  • Very good33%
  • Average17%
  • Poor7%
  • Terrible3%
Travellers talk about
“poolside room”(20 reviews)
“sports bar”(22 reviews)
“pool side”(15 reviews)
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
2 Star accommodation
All hotel details
Additional information
Offers from Best Western Plus Heritage Inn
Special Offer: BOOK DIRECT & SAVE
Hotel deals
Offers from Best Western Plus Heritage Inn
Special Offer: BOOK DIRECT & SAVE
Hotel deals
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Rooms
2 Sep3 Sep
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,007)
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989 results
Traveller rating
382
325
173
73
36
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LanguageEnglish
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382
325
173
73
36
Show reviews that mention
All reviewspoolside roomsports barpool sidefree breakfasthot tubhotel restaurantgreat place to stayfront desk staffwould stay here againindoor poolcomfortable bedsnice roomeasy accessroad tripclose to the airportparking lotatrium
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1 - 5 of 989 reviews
Reviewed 1 week ago via mobile

We booked a ‘poolside’ room and ended up with a beautiful view of the electrical closet. (See photo)The fan in the bathroom was hanging from the ceiling. The walls are thin enough for you know exactly what’s happening in the next room... that didn’t last...More

Thank Scott B
Response from FrontDesk_GM, General Manager at Best Western Plus Heritage InnResponded 5 days ago

Dear Scott, Your review would be humorous if it weren't for the fact that we were not able to provide you with the full value that you were looking for. We are very sorry to hear that you were disappointed with your room location, as...More

Hotel's Favourite
Reviewed 13 July 2018 via mobile

Upon entering the hotel you are greeted by either Amanda P. Or Carolyn or both. Easy check in even though a large car show and other events going on simultaneously. Room well serviced and bathroom stocked with extra towels. Very nice and thoughtful room attendant...More

Thank Mars1964
Response from FrontDesk_GM, General Manager at Best Western Plus Heritage InnResponded 4 weeks ago

Thank you for the excellent, detailed review of your recent stay here at the Best Western Plus Heritage Inn. We were delighted to hear that our amazing staff were a highlight of your visit, and we can't wait to share your kind words. It was...More

Reviewed 1 week ago

Nice modern rooms in quiet, convenient location. Free airport shuttle. Away from interstate highway traffic. I stay here frequently when traveling through Great Falls and have always had a good stay here.More

Review collected in partnership with Best Western
Thank sterlingangel777
Response from FrontDesk_GM, General Manager at Best Western Plus Heritage InnResponded 5 days ago

On behalf of our team, thank you for taking the time to share your recent five-star experience here at the Best Western Plus Heritage Inn. Returning guests pay us the highest compliment, and we're delighted to know that you enjoyed our nice modern rooms, convenient...More

Reviewed 2 weeks ago

Everything was just ok, pretty average by best western standards. The resteraunt food was passable at dinner but the service was slow and in general, pretty bad, No attention to any detail, a real,More

Review collected in partnership with Best Western
Thank C4769CXjamesn
Response from FrontDesk_GM, General Manager at Best Western Plus Heritage InnResponded 1 week ago

Dear James, Thank you for notifying us of your experience. We were happy to host you here in Great Falls, and we appreciate all guest feedback. We strive not only to meet but to surpass expectations, and we believe that we can do better. If...More

Reviewed 2 weeks ago

Absolutely beautiful from the moment we walked in greeted by friendly staff rooms where clean. Keep up the good work we will be back. Nice pool area love the courtyard relaxing place to sit and visit.More

Thank Notsure123456
Response from FrontDesk_GM, General Manager at Best Western Plus Heritage InnResponded 1 week ago

We appreciate you taking a few moments to leave some feedback on your recent stay. It's great to know that you enjoyed our beautiful decor and friendly staff during your time with us. We're also pleased to hear that our pool and courtyard were highlights...More

View more reviews
About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Pool
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Shuttle Bus Service
Wheelchair Access
Pets Allowed ( Dog / Pet Friendly )
Airport Transportation
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Self-Serve Laundry
Conference Facilities
Non-Smoking Hotel
Dry Cleaning
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Bar/Lounge
Casino and Gambling
Hot Tub
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$ 102 - US$ 148 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Great Falls
#3 Family Hotel in Great Falls
#8 Quiet Hotel in Great Falls
#12 Mid-range Hotel in Great Falls
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$ 102 - US$ 148 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Great Falls
#3 Family Hotel in Great Falls
#8 Quiet Hotel in Great Falls
#12 Mid-range Hotel in Great Falls
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (48)
Room & Suite (34)
Pool & Beach (11)
Dining (4)
Business Centre & Event Rooms (6)
Family and Play Areas (1)
Questions & Answers
Ask a question
Jellybaby67
12 August 2017|
AnswerShow all 3 answers
Response from Lyla P | Property representative |
Hello! We do have one suite that has a washer/dryer and full kitchen. It is in a quiet area and if you call directly to the hotel ask for room 161 and we would be happy to make the reservation. Any other questions please let... More
1
Vote
mudballer
26 May 2017|
AnswerShow all 4 answers
Response from DerekF-FDManager | Property representative |
Hello mudballer, Our complimentary Airport shuttle runs for 4am to 12:30am. Please let me know if I can be of further assistance. Hope to see you soon. Best Wishes, Lyla Guest Service Manager
0
Votes
Funfabmim
16 May 2017|
AnswerShow all 10 answers
Response from DerekF-FDManager | Property representative |
Hello Funfabmim, Breakfast is not included with every rate. We have a breakfast included rate package, some companies contract a rate that includes breakfast, there is a $5 breakfast coupon ( a select menu) you can buy at... More
0
Votes
Room Tips
"So clean and a special note from housekeeping telling us to enjoy our stay was a special touch"
Read review
"Go somewhere else."
Read review
"we were on the second floor to the east seem very quiet"
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"Rooms by the Poolside can be a bit noisier... but all in all they where all great and really clean!"
Read review
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