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902 Reviews from our TripAdvisor Community

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Showing 890: English reviews
Glasgow, Montana
Reviewed 1 week ago

Having stayed in numerous hotels in Billings, I will always return to Clock Tower Best Western! Excellent price point for the included amenities, for both business and pleasure. I just hate being nickel & dimed. Happy & helpful front-desk staff, timely & courteous "Courtesy Van" Drivers, fantastic breakfast arrangement with Stella's, and marvelous & friendly four-legged ambassadors all make my...

Thank lovingmt2016
Blake W, Manager at BEST WESTERN PLUS ClockTower Inn, responded to this review

With so many great lodging choices in Billings, we consider it a great compliment when guests choose to stay with us at the Best Western Plus ClockTower Inn every time they visit our city. I am also really glad to see you enjoy our Directors of Goodwill (D.O.G's) as well as our complimentary breakfast at Stella's Kitchen & Bakery. Thank...

Colorado Springs, Colorado
Reviewed 2 weeks ago

I loved the rain shower in the bathroom. The room was comfortable and very clean. It made our stay there very nice. The restaurant on the property was amazing. Our breakfast was awesome every morning and one day we ate lunch there and the food was just stellar! Their staff was friendly and professional.

Thank Ada J
Blake W, Manager at BEST WESTERN PLUS ClockTower Inn, responded to this review

Thank you so much for taking a moment to comment on your recent experiences at the Best Western Plus ClockTower Inn . I am very glad to hear that you enjoyed the furnishings and amenities in your room and that you had a pleasant breakfast experience at Stella's Kitchen & Bakery. Thank you again for your comments and for staying...

Reviewed 3 weeks ago

Fantastic customer service; Very friendly and accommodating. Very comfortable bed and everything was extremely clean. Having my room upgraded was a wonderful perk of being a Gold Member with Best Western. I would definitely recommend this room to anyone staying in the Billings Area. I enjoyed my stay!

Thank JoJo S
Blake W, Manager at BEST WESTERN PLUS ClockTower Inn, responded to this review

Thank you for the comments about the staff and overall stay. Our mission is very simple, "seek opportunities to create memories". It seems simple but hard to accomplish day in and day out. Did you get a chance to have breakfast at Stella's?

Reviewed 4 weeks ago

This hotel has thin walls which make sleeping difficult; I could hear the guy in the next room cough and sneeze and anytime someone went into the bathroom in the adjacent room I could hear EVERYthing; it also had a very perfumy lobby, and a confusing layout with multiple buildings. The low garage ceiling (6'6") made parking difficult because I...

Thank David D
Blake W, Owner at BEST WESTERN PLUS ClockTower Inn, responded to this review

David, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the...

Reviewed 4 weeks ago

The room was clean and the beds were comfortable. The location was very central to everything. It was a good value. The café that is attached had good food and courteous people working for them. Everyone we encountered in Billings was very nice and helpful.

Thank Sandy C
Casper, Wyoming
Reviewed 4 weeks ago

This was an excellent place to stay. The staff, the property, and the location were fantastic! The bathroom with the 2 headed shower and heated tile was amazing, Stella's (the restaurant) serves excellent food (although they are super busy with locals) and there's literally dozens of eating and drinking establishments within walking distance of the hotel. Try Jake's if you...

Thank 118cliffordg
Pasadena, California
Reviewed 1 November 2016

A good clean room in an older motel with a strange layout, one section with two floors, one with three floors, parking in the middle and under one section, first floor on ground in one section, first floor on the second floor in another - people wandering around parking lot looking for their room. Once found it was a good...

Thank PasCaLady
Blake W, Manager at BEST WESTERN PLUS ClockTower Inn, responded to this review

Thank you for taking the time to let us and other know about your stay. Our property does span almost an entire city block and does have 3 different sections all providing a different experience. Our pool area rooms are in our 3 story building with the ground level being covered parking and our top two floors being where the...

Reviewed 1 November 2016 via mobile

Very friendly and easy check in, parking easy and close to city centre. Rooms were not as good as most other best western hotels. Breakfast location was just outside the hotel in a separate building which was fine and friendly.

Thank Lynn K
Blake W, Manager at BEST WESTERN PLUS ClockTower Inn, responded to this review

On behalf of our entire team, I would like to apologize for not exceeding your expectations. The section you were in is scheduled to be remodeled in the next couple of months and will include new carpet, heated tile flooring, increased lighting with ceiling lights and additional outlets. We are also going to be redoing the bathrooms to include a...

Bozeman, Montana
Reviewed 31 October 2016

Where do I start. I went there for a concert that was being held nearby with 3 other 55+ year old women. The room was nice enough, but location was the biggest plus. The downfall all started with getting called during dinner to move my car that was parked a few inches over the designated line to avoid hitting the...

Thank miller9890
Blake W, Manager at BEST WESTERN PLUS ClockTower Inn, responded to this review

I am very sorry you were not happy with our level of service and do apologize. We take noise complaints from guests very seriously as we believe our main role is to allow our guests to have a good nights rest and great breakfast the next morning. When we receive noise complaints our first step is to notify the guests...

Rapid City, South Dakota
Reviewed 31 October 2016

I usually stay in downtown Billings, but this was my first stay at the Clock Tower Inn. It has the old school motor inn vibe but with all the modern amenities. Great location, walking distance to great restaurants and bars. Front desk staff was very friendly. Had a complimentary breakfast at Stella's next door which was an unexpected surprise and...

Thank lebarnes
Blake W, Manager at BEST WESTERN PLUS ClockTower Inn, responded to this review

What a great review! Thank you for taking the time to provide our readers information about your stay with us at the Best Western Plus ClockTower Inn. We always tell people our exterior and layout may be retro but our rooms are nothing short of modern. Our newly renovated pool rooms all include heated tile flooring, ceiling lighting, additional outlet...

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  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Free Breakfast
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Featuring an outdoor pool, Best Western PLUS Clocktower Inn is conveniently in the center of the city of Billings, Montana. Guests of the hotel can enjoy freshly baked goods at Stella's Kitchen and Bakery, on-site. Comfortably designed, each guest room at the hotel features a refrigerator, cable TV, and free Wi-Fi access. The private bathrooms come with a bathtub or shower and free toiletries. After a long day of exploring the sights of Billings, guests at Best Western PLUS Clocktower Inn can unwind in the hotel's sauna. Added amenities available here include a complimentary airport shuttle, a 24-hour front desk, and a business center. Yellowstone Art Museum is a 7-minute walk away, and a number of federal and state government buildings, as well as financial institutions, can be reached in a 5-minute walk. Zoo Montana is 12.2 miles from the hotel. Free parking is offered at this Best Western. Billings Logan International Airport is 3 miles away. ... more   less 

Additional Information about BEST WESTERN PLUS ClockTower Inn

Address: 2511 1st Ave N, Billings, MT 59101-2320
Region: United States > Montana > Billings
Price Range: ₹ 5,550 - ₹ 8,528 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS ClockTower Inn 2.5*
Number of rooms: 126
Reservation Options:
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Also Known As:
Best Western Plus Clocktower Hotel Billings
Best Western Billings
Best Western Clock Hotel
Billings Best Western
Hotel Style:
#6 Business Hotel in Billings
#8 Family Hotel in Billings
#10 Romantic Hotel in Billings
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS ClockTower Inn staff and other travellers.
6 questions
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Pittsburgh, United States
5 months ago
Seattle, Washington
Black Diamond, WA, United States

See all questions (6)

Questions? Get answers from BEST WESTERN PLUS ClockTower Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room-key security doors and elevator are great safety features for solo travelers!”
 of 5 bubbles lovingmt2016, 30 Nov 2016 | Read review
“Facing pool is very quiet.”
 of 5 bubbles BillM917, 27 Oct 2016 | Read review
“Ask for a room overlooking the pool above the parking garage but all rooms are very comfortable.”
 of 5 bubbles larrym44, 11 Oct 2016 | Read review
“Poolside rooms were very nice”
 of 5 bubbles juliehible, 7 Oct 2016 | Read review
“Room 275 is a three bed suite, great for families or groups travelling together”
 of 5 bubbles christophercatlin, 7 Oct 2016 | Read review
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