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Big Horn Resort

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#18 of 51 Hotels in Billings
Certificate of Excellence
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Big Horn Resort
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322 Reviews from our TripAdvisor Community

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There are newer reviews for Big Horn Resort
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Showing 320: English reviews
Reviewed 16 August 2016

SHADDDDDY HOUSEKEEPERS! I recently stayed at the resort for a conference for my work. I checked out around 8 am and realized around noon that I had forgot to pack an item (while still at the conference) I never left the property of this resort, so, I figured with all logic it SHOULD either be in the room or housekeeping...

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Helpful?
Thank Erin H
Iowa
Reviewed 10 August 2016

we considered this a great stay, clean hotel, big room and we were not even expecting the inside water park, it was a nice stay even for just one night, would highly recommend, beds were comfy and all went well

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Helpful?
Thank tmeans
bighornresort, Guest Relations Manager at Big Horn Resort, responded to this review

Thank you for sharing your stay with us. We appreciate all feedback. We hope you will stay again when you come this way! Jenna Springer Assistant General Manager

Topeka, Kansas
Reviewed 3 August 2016

We were in town for a wedding and stayed 3 nights at the Big Horn Resort. This has a great location and was a very clean hotel. Breakfast was by far the best we had while on vacation. It has ample seating for the morning breakfast crowd. There is a great selection at breakfast including pancakes, waffles, French toast, scrambled...

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Helpful?
Thank Lori W
bighornresort, Guest Relations Manager at Big Horn Resort, responded to this review

Thank you very much for the fabulous response. We are very proud of our breakfast and love when people notice the variety and selection. I would like to apologize in regards to your room not being cleaned when you returned. I will follow up with a few procedures. We are glad you had a great trip and hope the wedding...

Mccook
Reviewed 3 August 2016

Very, very disappointed in the way we were treated by the staff and management of this resort. Reservations and deposits were made over a year in advance for the wedding reception to be held there on the beautiful patio area. However upon arrival they double booked it and the wedding reception was shoved into a tiny little corral. It was...

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Helpful?
Thank Cheri H
bighornresort, Guest Relations Manager at Big Horn Resort, responded to this review

Thank you for sharing this information. I had to get with the Sales Manager so I could follow up. I would like to correct some information. First off, I would like to apologize that you thought the service was bad. We are happy to send a copy of the contract stating that the Family Patio was rented and that is...

Cody, Wyoming
Reviewed 28 July 2016 via mobile

We came up a night before a day of appointments. Rooms were good size, bed were comfortable, the AC programming was a little funky, didn't seem to hold the temperature. Had noisy customers in the room above us, had to call the front desk. Didn't seem to make a difference, but the kiddos were I ally settled for the night....

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Helpful?
Thank jmosbach
bighornresort, Guest Relations Manager at Big Horn Resort, responded to this review

First off, I would like to apologize for the noise. We definitely try to keep on that. We are glad you enjoyed the breakfast, we have one of the best for variety and selection. I had maintenance follow up with the AC unit as well. Thank you for the great information. Hope to see you again! Jenna Springer Assistant General...

MERSEYSIDE
Reviewed 24 July 2016 via mobile

Fantastic service from all staff but have to say that every hotel needs a Cade Broyles. Fantastic front desk manager. I can imagine he's a lovely guy to work with also as he always spoke as if he was part of, and loved his front desk team. Knowledgeable, helpful and made this hotel just a lovely place to stay. This...

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Helpful?
Thank UGGMerseyside
bighornresort, Guest Relations Manager at Big Horn Resort, responded to this review

Cade is so fantastic! I know who you are from Cade talking about you guys! We appreciate you taking the time to acknowledge how good the staff is and I will definitely pass this on to Cade. We hope you had a great trip and we are glad you made us a part of it. Thank you!! Jenna Springer Assistant...

Butte, Montana
Reviewed 24 July 2016

Stayed here 6/30/2016 & was very nice and clean. We were on our way to the Black Hills. They had a great breakfast. Very convenient right off the freeway. Their description of the property said they had a pool but they only had a small hot tub and you had to pay to use the attached water park

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Thank djher2013
bighornresort, Guest Relations Manager at Big Horn Resort, responded to this review

Thank you for taking the time to fill out a review. We are very lucky to have such a great location and it is very convenient. I did want to follow up regarding the pool. We do have a hot tub in the hotel and the pool is over in the waterpark, no charge. It is open when the rest...

Delaware, Ohio
Reviewed 23 July 2016

I stayed for two days at this resort and everything was first-class. The room was clean, pleasant, and had every amenity. Public areas were well-designed and the staff was knowledgeable and courteous. I will return when I'm in the area next.

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Helpful?
Thank 714MartinR
bighornresort, Guest Relations Manager at Big Horn Resort, responded to this review

Thank you for the great feedback! We strive for great customer service and are happy for the acknowledgement! We do hope to see you again! Thank you! Jenna Springer Assistant General Manager

Reviewed 22 July 2016

We had a very good stay at the Big Horn Resort. All of the staff were VERY accommodating and helpful. The rooms were clean and comfortable. The Reef Waterpark was a huge hit with our kids. They also had a very good breakfast every morning. They were also helpful with the shuttle service when we had to take our vehicle...

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Helpful?
Thank Lisa V
bighornresort, Guest Relations Manager at Big Horn Resort, responded to this review

Thank you for taking the time to write a review. We appreciate all the good comments! When you are in town again, we hope to see you! Thank you! Jenna Springer Assistant General Manager

Evansville, Minnesota
Reviewed 20 July 2016

Justin handled the details for our family reunion and did an outstanding job...the conference room where it was held for lunch, visiting, playing bingo, etc. was well laid out and the food was outstanding. The front desk during my stay was exceptional...I needed an extension cord for my husband's hearing aids' apparatus and within 3 minutes there was a knock...

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Helpful?
Thank pboriginal51
bighornresort, Guest Relations Manager at Big Horn Resort, responded to this review

Wow! Thank you for the great response! Justin is an exceptional employee and we are lucky to have him here. The staff here does go above and beyond and we appreciate you noticing! Thank you for taking the time to share information about your stay. We hope to see you again! Jenna Springer Assistant General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Bar/Lounge
  • Breakfast included
  • Restaurant
  • Spa
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Hot Tub
  • Restaurant
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Breakfast Available
  • Airport Transportation
  • Dry Cleaning
Official Description (provided by the hotel)
The Big Horn Resort is your vacation destination with a 35,000 sq ft Indoor Water Park, trips arranged to horseback ride, tour the Big Horn Canyon by boat or the Wild Horse Range, trips to Custer's Battlefield or Yellowstone Park. We have a great vacation just waiting for you. Start your day with our one of a kind full hot breakfast buffet and end your day with a relaxing drink at our Big Horn Lounge before climbing into our custom made beds for a restful night's sleep. Truly a Montana destination awaits you. ... more   less 

Additional Information about Big Horn Resort

Address: 1801 Majestic Ln, Billings, MT 59102-6728 (Formerly Wingate by Wyndham Billings)
Region: United States > Montana > Billings
Price Range: ₹ 6,026 - ₹ 16,180 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Big Horn Resort 2.5*
Number of rooms: 108
Reservation Options:
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Also Known As:
Big Horn Hotel Billings
Hotel Style:
#6 Romantic Hotel in Billings
#8 Business Hotel in Billings
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Questions & Answers

Here's what travellers have asked, with answers from Big Horn Resort staff and other travellers.
5 questions
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Powell, Wyoming
2 months ago
Ennis, Montana
over a year ago
Lisbon
over a year ago
Sturgis, Michigan, United States

See all questions (5)

Questions? Get answers from Big Horn Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Find another hotel with a pool that is free during the day.”
 of 5 bubbles jeremybrenner, 12 Mar 2017 | Read review
“Very clean rooms. Laundry on the second floor.”
 of 5 bubbles williamdemers, 14 Feb 2017 | Read review
“If you are interested in the water part of the hotel, PLEASE have the front desk clarify your needs and their availability!”
 of 5 bubbles Xcleeglee2015, 1 Jan 2017 | Read review
“Loved the adjoining rooms!!!”
 of 5 bubbles laykerc, 1 Jan 2017 | Read review
“Was on bottom floor, people upstairs very loud. Maybe get a top floor.”
 of 5 bubbles Dragonlady77, 9 Nov 2016 | Read review
5 of 5