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Residence Inn by Marriott Billings

218 reviews
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Traveller (63)
Room & Suite (38)
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Overview
  • Excellent62%
  • Very good22%
  • Average9%
  • Poor3%
  • Terrible4%
Travellers talk about
“home depot”(5 reviews)
“front desk”(34 reviews)
“bedroom suite”(7 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Airport Transportation
3.0 Star Hotel
All hotel details
Offers from Residence Inn by Marriott Billings
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Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (218)Write a Review
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131
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All reviewshome depotfront deskbedroom suitegas fireplacepull out couchyellowstone parkold chicagoeach morningan extended stayrooms are spaciouswest sidethe breakfast areastayed here for one nightnice breakfastafter a long daystaff was friendlywaffles
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1 - 5 of 217 reviews
Reviewed 3 weeks ago via mobile

Excellent customer service from front desk to room cleaning to breakfast service and maintenance. Friendly staff. Comfortable beds. Convenient to Hwy and retail areas of the West End. Additional social evening activities, too.

Thank Jennifer A
Response from Ginny H, General Manager at Residence Inn by Marriott BillingsResponded 3 weeks ago

Thank you for taking the time to review your recent stay at the Residence Inn Billings, MT. We strive to exceed your expectations and it is always a pleasure to know when we have meet that need. We look forward to see you again.

Reviewed 1 November 2017 via mobile

I was in town for about a week for work and it was nice to come back to a room that didn't feel like a typical hotel room. It's tucked off the main streets so it's quiet. The staff was friendly and my colleagues and...More

Thank CKylerWest
Response from Ginny H, General Manager at Residence Inn by Marriott BillingsResponded 2 November 2017

Thank you for taking the time to review your recent stay. We are pleased that we could be your home away and hope you will visit again. Thank you for your business.

Reviewed 11 October 2017

I thought that this was a nice property, although a bit hidden behind a Home Depot. Spacious room, with decent decor. But, I banged my head on the lamp over the small kitchen table. When the rooms are eventually re-done, change the lamp or it's...More

Thank David G
Response from Ginny H, General Manager at Residence Inn by Marriott BillingsResponded 12 October 2017

Thank you for taking the time to review you recent stay at the Residence Inn. We are designed to be a home away from home and that is why we are in a neighborhood verses a main thoroughfare. I apologize for your head bump, I...More

Reviewed 7 October 2017

We've always had very good experiences at Residence Inn but this time it was just OK. The Front Desk staff were great...friendly and helpful. Our main complaint was the room and the noise. I think they put us next to a mechanical room because all...More

Thank Ken M
Response from Ginny H, General Manager at Residence Inn by Marriott BillingsResponded 9 October 2017

Thank you for taking the time to review your stay. I am thrilled that our staff exceeded your expectations. I apologize that your room was in a noisy area and I want to assure you we have the capability to locate your room according to...More

Reviewed 4 October 2017

Have you ever been to a hotel where the bed does not get made and the tissue dispenser is not refilled even when the empty box is left in a prominent place to attract housekeepings attention? Well, if you would like that experience, stay at...More

1  Thank lawinmtn
Response from Ginny H, General Manager at Residence Inn by Marriott BillingsResponded 4 October 2017

Thank you for taking the time to review your recent stay at the Residence Inn Billings We are and extended stay hotel and guest staying more than one night receive what is industry called light touch housekeeping based on your extended stay value. unless requested...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Self-Serve Laundry
Conference Facilities
Airport Transportation
Dry Cleaning
Banquet Room
Multilingual Staff
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$ 127 - US$ 215 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Romantic Hotel in Billings
#12 Business Hotel in Billings
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$ 127 - US$ 215 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Romantic Hotel in Billings
#12 Business Hotel in Billings
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (63)
Room & Suite (38)
Dining (9)
Pool & Beach (1)
Hotel & Grounds (46)
Bathroom (10)
Family and Play Areas (2)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
James K
27 March 2017|
Answer
Response from Ginny H | Property representative |
We do not have an airport shuttle, however there are rental cars at the airport, taxi service and Uber service available.
0
Votes
crigh
8 November 2015|
AnswerShow all 4 answers
Response from Ginny H | Property representative |
Thank you for inquiring about our pool, the temperature of our pool ranges in the average of 85 degrees. There is not a lifeguard on duty as you would be responsible for the monitoring of your children while swimming in our... More
0
Votes
Room Tips
"Avoid Room 123"
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"As for room that does not face the Home Depot sign. Air conditioning noise except for in 1 bedroom suite is a..."
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"Stay away from rooms by the elevators. The traffic is loud."
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"If you want to use points dont use this hotel at all."
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