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    Best Western Plus Kelly Inn & Suites

    4915 Southgate Drive, Billings, MT 59101
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    6/8/2017 7/8/2017
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    US$ 145
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    Traveller (37)
    Room & Suite (50)
    Dining (5)
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    Overview
    • Excellent73%
    • Very good20%
    • Average4%
    • Poor1%
    • Terrible2%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Airport Transportation
    Suites
    Fitness centre
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Water Park
    Self-Serve Laundry
    2.5 Star Hotel
    All hotel details
    Offers from Best Western Plus Kelly Inn & Suites
    Special Offer: $10 GIFT CARD EVERY NIGHT
    Hotel deals
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    391 reviews
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    168 reviews
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    Rooms
    6 Aug7 Aug
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Reviews (847)
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    1 - 5 of 838 reviews

    Reviewed yesterday via mobile

    Loved this place. Staff was really friendly, answered all my questions and helped us out when we needed trailer parking (for no extra fee). The clerk also put us in a 1st floor room to help with trailer unloading. I really like the inside -...More

    Thank Ang H
    Hotel's Favourite
    Reviewed 4 weeks ago via mobile

    My family stayed here for a week at the beginning of June. We were in the process of moving here permanently and waiting for our house and household goods to become available to us. We arrived very late at night and Errick at the front...More

    Thank Beckjet
    Response from RJBratland, General Manager at Best Western Plus Kelly Inn & SuitesResponded 4 weeks ago

    Reviews like yours remind us why we're in business! Thank you for all your kind comments about our hotel's amenities and our staff's customer service. We appreciate knowing that your stay with us was enjoyable - we hope to see you again whenever your travels...More

    Reviewed 2 days ago

    First off there was hair in both beds and all over in the tub. And room was not vaccumed because there was still stuff on floor. I let the front desk know they did nothing about it so I am very dissatisfiedMore

    Review collected in partnership with Best Western
    Thank 947michealh
    Response from RJBratland, General Manager at Best Western Plus Kelly Inn & SuitesResponded yesterday

    We always strive to give our guests an experience that exceeds their expectations but in your case, we did not. Thank you for your gracious e-mail to us and that you will be back to stay with us. We sincerely appreciate another opportunity to better...More

    Reviewed 3 days ago via mobile

    Spent one night. Our car rental reservation was cancelled. Hotel shuttle picked us up from airport. Matt helped us to brainstorm options for transportation. Extremely professional and helpful! Beds super comfortable and breakfast was delicious! Can't say enough good things about their helpfulness (especially Matt).More

    Thank Margaret O
    Response from RJBratland, General Manager at Best Western Plus Kelly Inn & SuitesResponded 2 days ago

    We're here to serve our guests! Thank you for taking the time to comment about our front desk attendant who was able to help you find alternative transportation when your can rental was canceled. We hope that you did not encounter anymore problems on your...More

    Reviewed 3 days ago

    This hotel is beautiful. The décor on the hotel and in the rooms is fantastic. It is located next to a very good restaurant & in an ideal location close to the interstate. The rooms were very nice & the breakfast was also very good....More

    Review collected in partnership with Best Western
    Thank Breann2
    Response from RJBratland, General Manager at Best Western Plus Kelly Inn & SuitesResponded 2 days ago

    We always appreciate when guests comment about our country lodge décor. It's our hope that guests will walk into our lobby, see the fireplace seating area, smell the fresh baked cookies and feel welcomed "home". Thank you for taking the time to give us such...More

    Doubletree by Hilton Hotel Billings
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    Homewood Suites by Hilton Billings, MT
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    Fairfield Inn & Suites Billings
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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free High Speed Internet ( WiFi )
    • Free Parking
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Free Parking
    • Breakfast included
    • Meeting Rooms
    • Laundry Service
    • Self-Serve Laundry
    • Airport Transportation
    • Dry Cleaning
    • Conference Facilities
    • Room amenities
    • Microwave
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Pool
    • Hot Tub
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$ 142 - US$ 183 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Romantic Hotel in Billings
    • #2 Family Hotel in Billings
    • #5 Business Hotel in Billings
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 89
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Best Western, Orbitz, Hotels.com, Agoda, Travelocity, Hotwire, Priceline, Cancelon, getaroom.com and HotelQuickly so you can book your Best Western Plus Kelly Inn & Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Montana >
    • Billings
    • Also Known As
    • Best Western Plus Kelly Hotel Billings ,
    • Best Western Plus Kelly Inn And Suites ,
    • Best Western Billings ,
    • Best Western Kelly Hotel ,
    • Billings Best Western
    Add Photo Photos
    Traveller (37)
    Room & Suite (50)
    Dining (5)
    Pool & Beach (4)
    Hotel & Grounds (34)
    Bathroom (5)
    Business Centre & Event Rooms (3)
    Nearby
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    5.73 km away
     
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    4.17 km away
     
    Homewood Suites by Hilton Billings, MT
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    5.63 km away
     
    Fairfield Inn & Suites Billings
    168 reviews
    1.98 km away
     
    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    aluckart
    19 April 2017|
    Answer
    Response from RJBratland | Property representative |
    Dear Potential Guest, Yes, our hot tub is located in the same area as our Water Playland so we do have a lot of activity there. At this time, though, our hot tub is down (waiting on a part that has been ordered). We do... More
    0
    Votes
    Emilyzg
    7 February 2016|
    AnswerShow all 3 answers
    Response from RJBratland | Property representative |
    Good Morning! We apologize that we did not see this question before. Please know that we are almost always in our office Monday through Friday during regular business hours except for occasional meetings during the month... More
    0
    Votes
    lindawY5264WM
    18 August 2015|
    Answer
    Response from RJBratland | Property representative |
    Yes, we do allow pets at no charge. The only thing we ask that you sign a pet agreement that you won't leave your pet in the room alone - they get lonely!
    1
    Vote
    Room Tips
    "Ask for rooms with outside doors if you have a pet...easy to get in and out without traipsing through the..."
    Read review
    "Room 309-----Kids may want to be on 2nd. Floor"
    Read review
    "I always take the top floor no matter where!"
    Read review
    "We stayed on 3rd floor where there are no pets allowed. It is located really close to Interstate so easy..."
    Read review
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