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We stayed in a kitchenette for the holiday! The oven worked, 1 burner on the stovetop was out. Any problems were fixed or we were accomidated. (the hot water heater went out & so we showered in another cleaned room). This is older motel that...More
Bad crime. I stayed the day before my surgery because it's directly across the street from the entrance to the hospital. Planned on staying for a few days after my surgery so left my vehicle in the parking lot.
My truck window was bashed out...More
1 Thank Kate C
Response from doug k, Owner at Cherry Tree InnResponded 20 April 2016
Sorry that your vehicle had such a bad experience at the Inn. You stayed one night, then leave your vehicle in our lot and tell no one that you left it in our lot. A week later after discharging from the hospital you find that...More
After my extremely negative experience with front desk employee while visiting a few weeks ago, I would never recommend this this establishment to anyone period. The rudeness of the front desk personnel did not improve throughout my whole stay. I was very displeased.More
1 Thank Anita C
Response from doug k, Owner at Cherry Tree InnResponded 21 October 2015
I believe that this is your second posting . I believe that you had reserved three rooms and wanted keys to them to do something in the rooms. Our policy is such that only the people who are going to occupy the room get the...More
The front desk weekend daytime person was very rude.
The night time person was very pleasant.
The hallways smelled of smoking.
The carpet in the room was old and had holes in it.
The bedding was clean, new, and the bed was comfortable.
2 Thank traveler4fun2015
Response from doug k, Owner at Cherry Tree InnResponded 28 September 2015
Your comments are very amazing to me. I get more compliments on my front desk personnel, usually they are very positive. As for the carpet, I have just spent about $200,000. redoing the room carpets. We also have a very good wireless internet system with...More
We (my sister and I) stayed at the Cherry Tree Inn for 3 weeks while my dad had surgery at the Billings Clinic and then was moved to St. John's for rehab. They have a medical discount. Our room did not have a microwave or...More