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Holiday Inn St. Louis Airport

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Holiday Inn St. Louis Airport
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137 Reviews from our TripAdvisor Community

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Showing 136: English reviews
1 review
Reviewed 2 weeks ago

The room I stayed in was nice enough and that was okay. There was nothing really wrong and nothing stood out either. Just another regular stay at a hotel. I guess the service was good though. They gave me towels when I needed them, so...

Helpful?
Thank Dominique S
GMDeniseH, General Manager at Holiday Inn St. Louis Airport, responded to this review

Thank you for taking the time to write your review. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. Though we would prefer we had "wowed" you at our hotel, we would like to thank you for sharing your thoughts and we hope you give us a chance in the future to show... More 

Minneapolis, Minnesota
Level Contributor
456 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 163 helpful votes
Reviewed 2 weeks ago

Stayed here because of the location convenient to the airport - along the road with many other airport hotels and rental car return spots. Front desk service was average and the hotel floor was rather dark. Room was okay, but bathroom was worn and needed some updating. Slowest WiFi I've experienced in years. Free shuttle to the terminal (about 10-minute... More 

Helpful?
Thank Tom H
IHGService, Guest Relations Manager at Holiday Inn St. Louis Airport, responded to this review

Dear Tom H, Thank you for your recent stay and for taking the time to write a review of our hotel. Allow me to apologize for any inconvenience you may have experienced due to some of our amenities and services. We always strive to provide our guests with the best accommodations possible and we regret that we did not meet... More 

Egg Harbor Township, New Jersey
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 16 October 2016

Stayed in Room 422 after a long day at work came back to my smelly room similar to a wet basement. I called front desk to ask for the air conditioner to be looked at. Upon looking closer at the room I found mold on my wooden desk legs. The wall behind desk and the wall next to my bed... More 

Helpful?
Thank hrfly
GMDeniseH, General Manager at Holiday Inn St. Louis Airport, responded to this review

Thank you for your recent stay with us. We do regret and apologize for any inconvenience experienced. To set the record straight, Dustin is not a Manager. We do not have a mold problem, as you know from the Health department inspection, that you initiated. We do have water damage in the Lobby Ceiling, for which a 3rd claim has... More 

Travellers are raving about these Woodson Terrace hotels

Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 10 October 2016 via mobile

The hotel was clean and comfortable. The area was very undesirable. We saw drug exchanges and gangs everywhere. This hotel was the best of the surrounding but it was relatively expensive and not the greatest value for money. We are doing the Route 66 and would not recommend this hotel or this area - definitely avoid where possible set your... More 

Helpful?
Thank Tateandedward
GMDeniseH, General Manager at Holiday Inn St. Louis Airport, responded to this review

Thank you very much for staying with us and for your feedback. We appreciate your comments regarding our very clean, and comfortable rooms. We know you have many choices when it comes to lodging and we hope your future travel plans will continue to include IHG. Denise Haefner General Manager Holiday Inn St. Louis Airport More 

Branson, Missouri
Level Contributor
40 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 15 September 2016

Really nice hotel. Had a great restaurant called Burger Underground in the basement. Really appreciated the free airport shuttle and the ability to leave your car there instead of at the airport.Everyone was very nice.

Helpful?
Thank Barbara S
Kirkwood, Missouri
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 24 August 2016 via mobile

The hotel was average, we stayed to be able to catch our flight early in the morning and be able to park our vehicle at the airport. We were going to eat dinner at the hotel restaurant as the menu looked pretty decent, but they were renovating the restaurant and were serving dinner in a little room in the basement.... More 

Helpful?
Thank Luv2trvlmep
GMDeniseH, General Manager at Holiday Inn St. Louis Airport, responded to this review

We are happy that you took advantage of our Park and Fly program. With our proximity to the airport and our complimentary shuttle service that runs from 4AM – 12 midnight, we are indeed a great place to leave your car while out of town. Our newly renovated Underground Burger Bar is one for business. Hope to see you return... More 

Montgomery, United States
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 23 August 2016 via mobile

This place is RUN DOWN! I think the front desk staff slept in their clothes. Someone needs to train them on how to dress in the professional world. And please cover the tattoos. So, Sue, down stairs at the restaurant has the personality of a prison guard. Zero enter-action from her, and mind you she is tending the bar and... More 

Helpful?
Thank Brian M
GMDeniseH, General Manager at Holiday Inn St. Louis Airport, responded to this review

Thank you for taking the time to provide feedback on your stay. It is unfortunate the accommodations received prevented you from fully enjoying your time at the hotel. We take all of the reviews we receive very seriously as they allow us to identify areas that may benefit from additional attention. We know you have many choices when it comes... More 

Virginia Beach, Virginia
Level Contributor
91 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 19 August 2016

LSS: This place is outdated and thread bare. I was really annoyed when the desk clerk kept announcing my room number to the entire group of assembled strangers in the lobby to start. I did not feel safe based on this behavior. Their transport to the airport has to be scheduled and the time I wanted was full. Silly. In... More 

Helpful?
Thank FredFStone
IHGService, Guest Relations Manager at Holiday Inn St. Louis Airport, responded to this review

Dear FredFStone, Thank you for staying with us and for leaving a review. I am disappointed to hear about your experience. Please accept our sincerest apologies for any inconvenience the room condition and the level of service you received may have caused you. I have forwarded your feedback to our hotel management to work on these points raised in your... More 

Madison, Wisconsin
Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 13 August 2016

Just an average 3 day stay - not much to say.. The room was clean and the staff was friendly. The power went out and there were some wi-fi issues. All in all, I suppose I would only stay there again if it was to get an early flight out. Just a room and nothing stood.out.

Helpful?
Thank Jason B
GMDeniseH, General Manager at Holiday Inn St. Louis Airport, responded to this review

Thank you for your review and for enumerating the good and the opportunities to improve. While I am pleased with the good comments, I truly value the negative comments as this gives us the opportunity of improving what we can offer. As we continually strive for excellence in customer service, we maintain the ideal of keeping guest satisfaction as our... More 

Level Contributor
3 reviews
Reviewed 22 July 2016 via mobile

High priced 150 for the night..pool was small but nice and no smoking anywhere in or around premises. .not even outside away from pool and indoors...its not bad stay just too much cost for such a small room .

Helpful?
Thank Glenda B
GMDeniseH, General Manager at Holiday Inn St. Louis Airport, responded to this review

Thank you very much for staying with us and for your feedback. We appreciate your comments regarding our refreshing outdoor pool. We are look forward to you staying with us on your next visit to St. Louis More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Holiday Inn St. Louis Airport hotel is conveniently located less than 1 mile from Lambert International Airport in St. Louis, Missouri. The Holiday Inn St. Louis Airport provides complimentary daily airport and MetroLink shuttle. Our convenient location offers easy access to our many St. Louis attractions including Gateway Arch, Busch Stadium home of the St. Louis Cardinals, Touhill Performing Arts Theater - University of Missouri-St. Louis, Verizon Wireless Amphitheater in Riverport, Scottrade Center, Edward Jones Dome, America Center Convention Complex, Harrah's and Ameristar Casino, St. Louis Zoo, St. Louis Science Center, Six Flags St. Louis, The Fabulous Fox Theater, Historic St Charles District, St. Louis Mills Mall, Westport Plaza, Aqua Port Water Park, & Dave and Busters. Experience our spacious and comfortable accommodations including 10 suites for the business and leisure traveler. We are pleased to offer complimentary high-speed wireless Internet, mini refrigerators in each room, 24 hour fitness center, business center with ATM, our on site Jet Set Bar and Grill and room service. We offer over 5000 sq ft of flexible meeting, banquet, and wedding space for up to 175. Free parking during stay and Park, Stay and Fly package available for airport parking up to 14 days. The Holiday Inn St Louis Airport looks forward to being your home away from home, where your memorable stay and our excellent service will leave you feeling pampered and relaxed. ... more   less 

Additional Information about Holiday Inn St. Louis Airport

Address: 4505 Woodson Road, Woodson Terrace, Saint Louis, MO 63134
Region: United States > Missouri > Saint Louis > Woodson Terrace
Price Range: ₹ 5,523 - ₹ 8,932 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn St. Louis Airport 3*
Number of rooms: 158
Reservation Options:
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Also Known As:
Holiday Inn St. Louis-Airport Hotel Berkeley
Holiday Inn Saint Louis
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Questions & Answers

Questions? Get answers from Holiday Inn St. Louis Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stayed on first floor and had no problems. Not sure about the other floors.”
 of 5 bubbles BarbaraS517, 14 Sep 2016 | Read review
“Try to get closer to the lobby”
 of 5 bubbles Jambox69, 13 Aug 2016 | Read review
“Rooms at the back are quieter.”
 of 5 bubbles sharonmU2384XZ, 6 Jul 2016 | Read review
“Request a room as far away from the elevator as possible”
 of 5 bubbles fgtravel90, 2 Apr 2016 | Read review
“Interior room we had stayed dark even in the day time hours for those wanting to sleep in later and not have light bother them”
 of 5 bubbles srembe, 23 Feb 2016 | Read review
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