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Holiday Inn St. Louis Airport

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141 Reviews from our TripAdvisor Community

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Showing 140: English reviews
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Lumberton, Texas
Reviewed 3 days ago NEWvia mobile

Rooms are adequate for sleeping. The conference room in the basement is quite dated, think 80. Staff very friendly. They have a few shuttle that runs pickup and drop off at the airport every 20 mins or so. The neighborhood is not great and not much nearby to eat besides on-site

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Helpful?
Thank Wendy-CakeTurners
Hull, Massachusetts
Reviewed 19 January 2017 via mobile

Only stayed one night and it was OK for that, but the hotel is really showing its age. They have made some updates, but it has really old bones. I had a late arrival and the front door was locked, not a good way to earn a nice first impression.

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Helpful?
Thank Edelan
GMDeniseH, General Manager at Holiday Inn St. Louis Airport, responded to this review

Thank you for taking the time to write a review about your experience with us. We strive to provide an environment of comfort and value to our guests, therefore, we are sincerely concerned when we fall short of your expectations. We lock the front entrance after midnight for the safety and security of all guests and employees. For your convenience...

Stockholm, Sweden
Reviewed 17 December 2016

Had a rescheduled flight so took this last-minute airport hotel. Had a good night's sleep in a nice room. Hotel is a bit old, but I do not mind. Polite staff. Left my rental car walking-distance from the hotel. Airport shuttle in the morning worked fine with helpful driver. Boring restaurant and bar, but what do you expect in an...

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Helpful?
Thank ProfWoland
GMDeniseH, General Manager at Holiday Inn St. Louis Airport, responded to this review

Thank you very much for staying with us and for your feedback. We appreciate your comments regarding our very friendly and accommodating staff, very clean, and comfortable rooms. We are glad that you had an excellent stay and we are look forward to you staying with us on your next visit to St. Louis. Denise Haefner General Manager Holiday Inn...

Los Angeles, California
Reviewed 11 December 2016

Pros: - Staff are friendly. - Recognizes elite membership level (received room upgrade and breakfast) Cons: - One of the towels in the room I stayed has blood stains on it!!! I did not see it at first when I used it. Now concern if I would get any disease from using the blood stained towel!!! Friendly reminder: - Where-ever...

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Helpful?
Thank Dymani
GMDeniseH, General Manager at Holiday Inn St. Louis Airport, responded to this review

Thank you for your recent stay with us. We apologize for any inconvenience experienced. We are continually striving to improve the hospitality we offer, and comments from our guests are always welcome. We know you have many choices when it comes to lodging and we hope your future travel plans will continue to include IHG. Denise Haefner General Manager HI...

Reviewed 17 November 2016

The room I stayed in was nice enough and that was okay. There was nothing really wrong and nothing stood out either. Just another regular stay at a hotel. I guess the service was good though. They gave me towels when I needed them, so...

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Helpful?
Thank Dominique S
GMDeniseH, General Manager at Holiday Inn St. Louis Airport, responded to this review

Thank you for taking the time to write your review. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. Though we would prefer we had "wowed" you at our hotel, we would like to thank you for sharing your thoughts and we hope you give us a chance in the future to show...

Minneapolis, Minnesota
Reviewed 17 November 2016

Stayed here because of the location convenient to the airport - along the road with many other airport hotels and rental car return spots. Front desk service was average and the hotel floor was rather dark. Room was okay, but bathroom was worn and needed some updating. Slowest WiFi I've experienced in years. Free shuttle to the terminal (about 10-minute...

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Helpful?
Thank Tom H
IHGService, Guest Relations Manager at Holiday Inn St. Louis Airport, responded to this review

Dear Tom H, Thank you for your recent stay and for taking the time to write a review of our hotel. Allow me to apologize for any inconvenience you may have experienced due to some of our amenities and services. We always strive to provide our guests with the best accommodations possible and we regret that we did not meet...

Egg Harbor Township, New Jersey
Reviewed 16 October 2016

Stayed in Room 422 after a long day at work came back to my smelly room similar to a wet basement. I called front desk to ask for the air conditioner to be looked at. Upon looking closer at the room I found mold on my wooden desk legs. The wall behind desk and the wall next to my bed...

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Helpful?
Thank hrfly
GMDeniseH, General Manager at Holiday Inn St. Louis Airport, responded to this review

Thank you for your recent stay with us. We do regret and apologize for any inconvenience experienced. To set the record straight, Dustin is not a Manager. We do not have a mold problem, as you know from the Health department inspection, that you initiated. We do have water damage in the Lobby Ceiling, for which a 3rd claim has...

Reviewed 10 October 2016 via mobile

The hotel was clean and comfortable. The area was very undesirable. We saw drug exchanges and gangs everywhere. This hotel was the best of the surrounding but it was relatively expensive and not the greatest value for money. We are doing the Route 66 and would not recommend this hotel or this area - definitely avoid where possible set your...

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Helpful?
Thank Tateandedward
GMDeniseH, General Manager at Holiday Inn St. Louis Airport, responded to this review

Thank you very much for staying with us and for your feedback. We appreciate your comments regarding our very clean, and comfortable rooms. We know you have many choices when it comes to lodging and we hope your future travel plans will continue to include IHG. Denise Haefner General Manager Holiday Inn St. Louis Airport

Branson, Missouri
Reviewed 15 September 2016

Really nice hotel. Had a great restaurant called Burger Underground in the basement. Really appreciated the free airport shuttle and the ability to leave your car there instead of at the airport.Everyone was very nice.

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Helpful?
Thank Barbara S
Kirkwood, Missouri
Reviewed 24 August 2016 via mobile

The hotel was average, we stayed to be able to catch our flight early in the morning and be able to park our vehicle at the airport. We were going to eat dinner at the hotel restaurant as the menu looked pretty decent, but they were renovating the restaurant and were serving dinner in a little room in the basement....

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Helpful?
Thank Luv2trvlmep
GMDeniseH, General Manager at Holiday Inn St. Louis Airport, responded to this review

We are happy that you took advantage of our Park and Fly program. With our proximity to the airport and our complimentary shuttle service that runs from 4AM – 12 midnight, we are indeed a great place to leave your car while out of town. Our newly renovated Underground Burger Bar is one for business. Hope to see you return...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Holiday Inn St. Louis Airport hotel is conveniently located less than 1 mile from Lambert International Airport in St. Louis, Missouri. The Holiday Inn St. Louis Airport provides complimentary daily airport and MetroLink shuttle. Our convenient location offers easy access to our many St. Louis attractions including Gateway Arch, Busch Stadium home of the St. Louis Cardinals, Touhill Performing Arts Theater - University of Missouri-St. Louis, Verizon Wireless Amphitheater in Riverport, Scottrade Center, Edward Jones Dome, America Center Convention Complex, Harrah's and Ameristar Casino, St. Louis Zoo, St. Louis Science Center, Six Flags St. Louis, The Fabulous Fox Theater, Historic St Charles District, St. Louis Mills Mall, Westport Plaza, Aqua Port Water Park, & Dave and Busters. Experience our spacious and comfortable accommodations including 10 suites for the business and leisure traveler. We are pleased to offer complimentary high-speed wireless Internet, mini refrigerators in each room, 24 hour fitness center, business center with ATM, our on site Jet Set Bar and Grill and room service. We offer over 5000 sq ft of flexible meeting, banquet, and wedding space for up to 175. Free parking during stay and Park, Stay and Fly package available for airport parking up to 14 days. The Holiday Inn St Louis Airport looks forward to being your home away from home, where your memorable stay and our excellent service will leave you feeling pampered and relaxed. ... more   less 

Additional Information about Holiday Inn St. Louis Airport

Address: 4505 Woodson Road, Woodson Terrace, Saint Louis, MO 63134
Region: United States > Missouri > Saint Louis > Woodson Terrace
Price Range: ₹ 5,903 - ₹ 9,324 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn St. Louis Airport 3*
Number of rooms: 158
Reservation Options:
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Also Known As:
Holiday Inn St. Louis-Airport Hotel Berkeley
Holiday Inn Saint Louis
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Questions & Answers

Questions? Get answers from Holiday Inn St. Louis Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stayed on first floor and had no problems. Not sure about the other floors.”
 of 5 bubbles BarbaraS517, 14 Sep 2016 | Read review
“Try to get closer to the lobby”
 of 5 bubbles Jambox69, 13 Aug 2016 | Read review
“Rooms at the back are quieter.”
 of 5 bubbles sharonmU2384XZ, 6 Jul 2016 | Read review
“Request a room as far away from the elevator as possible”
 of 5 bubbles fgtravel90, 2 Apr 2016 | Read review
“Interior room we had stayed dark even in the day time hours for those wanting to sleep in later and not have light bother them”
 of 5 bubbles srembe, 23 Feb 2016 | Read review
5 of 5