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Extended Stay America - Springfield - South

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Extended Stay America - Springfield - South
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69 Reviews from our TripAdvisor Community

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There are newer reviews for Extended Stay America - Springfield - South
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Showing 69: English reviews
Reviewed 7 September 2016 via mobile

Seemed perfect for the price but there was no ice machine,you have to bring your own towels downstairs to the front desk for more, breakfast on the go was just granola. Not to mention how disgustingly dirty the faucet was. Plus, the dollar tree ice trays that they keep for you in the freezer. Wouldn't recommend this place to anyone....

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Helpful?
Thank Jameelahyazeed
Manager_11525, Manager at Extended Stay America - Springfield - South, responded to this review

Thank you for your feedback. You are right that we do not have an ice machine. We are an extended stay and guests will generally provide their on ice for more than a one day stay. We do as you noticed provide ice trays in the event that the guest does not wish to bring their ice. We also as...

Edgewater, Florida
Reviewed 29 August 2016

The accommodations were excellent! If you are staying for a few days, remember that you can get utensils, dishes, and cookware from them or you can bring your own. They have a very clean laundry facility on site. They have a grab & go breakfast, with muffins, oatmeal, coffee and tea. The staff is very friendly and helpful. They continuously...

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Helpful?
Thank jeb8856
Manager_11525, Manager at Extended Stay America - Springfield - South, responded to this review

We appreciate you taking the time to share your experience. I am pleased to see you were able to take advantage of our laundry facilities and that you enjoyed the customer service provided by our staff. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.

Reviewed 2 August 2016 via mobile

Nice size rooms with kitchenette, small dining table, desk & lounge chair. Better to upgrade with own comforter and pillows. We even got a mattress foam pad at Walmart less than 20.00 so worth it for a week's stay. You'll need your own hangers and hair dryer. They do have an iron. It's very comfy for an extended stay, but...

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Helpful?
Thank Missy R
Lake Ozark, Missouri
Reviewed 28 July 2016

I was charged $95.00 for one night and found other guests were paying $55.00 per night. The hotel- that is stretching to call a Hotel- was so dirty and smelled from walk in to room. The staff was rude and totally impersonal and had a "Do not care at all" attitude. The police were at the hotel, the laundry room...

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Helpful?
Thank Rhett R
Oronogo, Missouri
Reviewed 27 July 2016

Our room was DIRTY! The toilet and bathtub were disgusting and there was old food in the refrigerator. This was the first hotel that I had been to in years that didn't have a hair dryer, I didn't pack one so was just out of luck. My fault for not checking first I guess. If I had to same something...

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Thank mogranny2016
Independence, Iowa
Reviewed 18 July 2016

The hotel is off the main Highway 60 running East and West, The property looks well kept up. There is no continental breakfast, and the elevator was somewhat dirty. As far as the rooms, each has a fridge, two electric coiled stove, sink and a modern flat screen TV. Overall I was pleased for only paying $50(tax included) for a...

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Helpful?
Thank mhaden1987
Manager_11525, Manager at Extended Stay America - Springfield - South, responded to this review

Thank you for taking the time to write a review of our hotel. I am glad that you found our hotel to be a good value and that you enjoyed your stay with us overall. I apologize that our grab-and-go breakfast did not meet your expectations. Your comments will be helpful as we continue to improve our breakfast offering. Thank...

Columbia
Reviewed 17 July 2016

It was a clean room at a good rate. However, the lady at check-in wasn't friendly. She told us our room was down the hall about halfway down not mentioning it would be easier for us to pull around to the side of the building and enter there, much closer to the room. The room has absolutely nothing as far...

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Thank David H
Joplin, Missouri
Reviewed 17 July 2016

The wife and I decided the get an early start on our Florida vacation so we drove into Springfield and booked a room here. Prices were affordable and it was in a nice location. When we first walked in we had to wade through a puddle of broken glass and split Corona to get inside. Someone had apparently already had...

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Thank Brad B
Reviewed 14 July 2016 via mobile

When you first walk in, the hotel has a bit of a smell to it. When we entered the room, it looked clean. However, when we sat at the counter, we were greeted by ants. We could not leave anything on the table or the counter in fear of ants. Other than that, the hotel is pleasant.

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Helpful?
Thank Jonathan S
Manager_11525, Manager at Extended Stay America - Springfield - South, responded to this review

Thank you for taking the time to write a review of your stay. I sincerely apologize for the cleanliness issue and am deeply disappointed that the room was not to your expectations. Please accept my sincerest apologies and I would like you to know that I have discussed your comments with our team. We are currently deep cleaning our rooms...

Bartlesville, Oklahoma
Reviewed 13 July 2016

Price was very good. Housekeeping only comes once a week unless you ask for something sooner. Nonsmoking motel but many still smoke in rooms. Remember to inquire about dishes/silverware, they don't come with room. Windows very dirty inside room. Staff was wonderful!! Free WiFi. Breakfast is apples/oranges/snack bars/muffins/oatmeal/coffee/hot cocoa.

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Helpful?
Thank Paul P
Manager_11525, Manager at Extended Stay America - Springfield - South, responded to this review

Thank you for taking the time to write a review of your stay at our hotel. I am glad to hear that you enjoyed our free Wi-Fi, friendly staff, and our grab-and-go breakfast. We recently because a non-smoking hotel, so I would like to sincerely apologize that the nonsmoking rule was not fully enforced. In the future, I will address...

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Suites
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Self-Serve Laundry

Additional Information about Extended Stay America - Springfield - South

Address: 1333 E Kingsley St, Springfield, MO 65804-7216
Region: United States > Missouri > Springfield
Price Range: ₹ 3,723 - ₹ 4,535 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Springfield - South 2.5*
Number of rooms: 1
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Also Known As:
Extended Stay America Springfield
Springfield Extended Stay
Extended Stay Springfield
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Questions & Answers

Questions? Get answers from Extended Stay America - Springfield - South staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“clean, quiet, comfortable, continental breakfast, free internet, elevator, great staff”
 of 5 bubbles , 21 Sep 2016 | Read review
“We were on the first floor in the front of the building & it was quite quiet.”
 of 5 bubbles jeb8856, 28 Aug 2016 | Read review
“Keep going to another hotel”
 of 5 bubbles 506rhettr, 27 Jul 2016 | Read review
“Just check out the room before you take it.”
 of 5 bubbles B6627EQdavidw, 8 May 2014 | Read review
“Try to get a first floor as cooking odors from various guests seem to drift upward.”
 of 5 bubbles 183Jerry, 25 Dec 2013 | Read review
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