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DoubleTree by Hilton Springfield

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891 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Springfield
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Showing 883: English reviews
springfield, United States
2 reviews
Reviewed 8 March 2016

I have stayed here many times over several years. A relaxing stay while on business in Springfield, Missouri. Houlihan's restaurant is attached to the hotel. Rooms are clean and comfortable. Just two miles from Highway 44 and on highway 65 South.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank William S
Binman86, General Manager at DoubleTree by Hilton Springfield, responded to this review

Thank you William for being a loyal guest and letting us know how relaxing and convenient our Hotel is. I appreciate your comments and look forward to your future visits to the Springfield area. Sincerely, Brian Inman General Manager More 

Springfield, United States
1 review
Reviewed 7 March 2016

In general our stay was pleasant. However, for the price of the hotel we feel breakfast should be included. We had no idea that the breakfast buffet was not included in the cost of our room until after we had eaten. Average at best, the buffet ended up costing us $11.95 per person. Other chains comparable to this include the... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Melissa Y
Binman86, General Manager at DoubleTree by Hilton Springfield, responded to this review

Thank you Melissa for reviewing our Hotel and letting us know how your experience went. I apologize that you were not informed that DoubleTree by Hilton Hotels do not offer complimentary breakfast like many limited service brand Hotels, I understand your frustration. Sincerely, Brian Inman General Manager More 

Charleston, West Virginia
Level Contributor
98 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 7 March 2016

Stayed here in March 2016 for a business trip. The rooms were large, clean and comfortable. The hotel staff was extremely easy to work with on all levels. It is by far the best property in the location. Its niceness is almost out of character for the location, in fact.

Helpful?
Thank Michael M
Binman86, General Manager at DoubleTree by Hilton Springfield, responded to this review

Thank you Michael for your nice review from your recent stay, I appreciate you noticing how and clean and friendly the Hotel and Team were and that our Hotel is the nicest hotel in our location. Sincerely Brian Inman General Manager More 

Charlotte, North Carolina
Level Contributor
38 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 6 March 2016

I stayed at the Doubletree Hotel in Springfield, MO for a few weeks and was consistently impressed by the staff. From the bellman to the front desk team to the housekeeping staff to the restaurant staff - fast, friendly, sincere service. The rooms are spacious and the bedding / linens are nice. There is a nice leather chair, office desk... More 

Helpful?
Thank Lynn-MI
Binman86, General Manager at DoubleTree by Hilton Springfield, responded to this review

Thank you Lynn for your review and that you were extremely impressed with our staff and noted all the little things we do to make your stay enjoyable. I look forward to your future stays. sincerely Brian Inman General Manager More 

Kissee Mills, Missouri
Level Contributor
131 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 5 March 2016

We overnighted here and were pleased with the room and the staff service overall. However, when we arrived in the early evening, there was very limited parking. For this reason, we will probably opt for another Hilton family hotel in the area in the future.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank FlynLass1
Binman86, General Manager at DoubleTree by Hilton Springfield, responded to this review

I was glad to see you were pleased with our room and staff during your recent stay. I apologize your parking issues you encountered, we are always trying to improve and will be adding additional parking in the future. Sincerely, Brian Inman General Manager More 

Bloomington, Indiana
Level Contributor
3 reviews
Reviewed 2 March 2016

My husband and I had an emergency with our son in college there and had to make an unexpected trip from Indiana. I called on the way to Springfield to check on availability and price. the gentleman on the phone was great and advised me to get the better deal to make the reservation on line. but that he would... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank missiemouse89
Binman86, General Manager at DoubleTree by Hilton Springfield, responded to this review

I am glad we were able to accommodate you and your husband for your unexpected trip to Springfield. I understand the stress related and I was glad to read we were able to make it go easier. Sincerely, Brian Inman General Manager More 

Kansas
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 28 February 2016

I've stayed at this hotel 20 nights in the past year and every stay has been amazing. From the bell staff, to the front desk, to the restaurant servers, to the room prep folks, they are well trained and always strive to make our stays comfortable and enjoyable. Great breakfast! Hoolihan's is consistently good. Outstanding exercise facility. I recommend this... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank lifeiswhatyoumakeit
Binman86, General Manager at DoubleTree by Hilton Springfield, responded to this review

Thanks you for your comment that we have the "Best Service Staff Ever", I am very humbled by your comment. I enjoyed that you enjoyed our restaurants and services and that you will recommend our Hotel. Sincerely, Brian Inman General Manager More 

Tulsa, United States
1 review
Reviewed 26 February 2016

We stayed here for the weekend and everything was great! The staff was friendly, the room was clean, and the food (both breakfast and dinner) was delicious. We felt welcome from the moment we walked through the doors. Would highly recommend!

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Thomas K
Binman86, General Manager at DoubleTree by Hilton Springfield, responded to this review

Thank you Thomas for your great review from your recent weekend stay. I enjoyed your comments about how delicious the food was in both Gracie's Breakfast and Houlihan's. I appreciate that you are willing to recommend our Hotels to future guests. Sincerely, Brian Inman General Manager More 

Kansas City, Missouri
Level Contributor
83 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 25 February 2016

We stay here whenever we have teenager sporting or band activities in Springfield. Usually the event ends late enough that dinner and a bed sounds better than a 3 1/2 hour drive home. Nice rooms, nice lobby, good breakfast, warm cookies upon check-in. The hot tub and pool are a good thing after hours of "bleacher back" (Parents, can I... More 

Helpful?
Thank Robin T
Binman86, General Manager at DoubleTree by Hilton Springfield, responded to this review

Thank you Robin for choosing the DoubleTree by Hilton during your recent visit to Springfield area with your family. I was glad to see we made your stay relaxing after a hectic day, I am proud to be your Hotel of choice. Sincerely, Brian Inman General Manager More 

Park City, Utah
Level Contributor
182 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 25 February 2016 via mobile

I was unimpressed with the service at this hotel. I'm a diamond Hilton honors member. They failed to give us any information about the Honors floors and lounge. They put us in a noisy, small room. The onsite restaurant was the only good part of this stay.

Helpful?
Thank CS124578
Binman86, General Manager at DoubleTree by Hilton Springfield, responded to this review

Thank you for review from your recent stay, I was concerned to see you were unimpressed and felt the experience was not to the standards you expect as a Hilton Honors guest. I first want to apologize and reassure this is not common and we obviously dropped the ball and I do hope you will give us a second chance... More 

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Spacious, well-appointed guest rooms surrounding a lush, 10-story atrium feature incredibly restful and luxurious Sweet Dreams beds, flat panel televisions, generous work surfaces, and complimentary high-speed internet access. Dine in-room, or enjoy freshly prepared American cuisine at our stylishly casual Houlihan's restaurant, serving lunch and dinner daily. In the Atrium, start your day right with a Doubletree Breakfast, and end it by unwinding with friends or colleagues over cocktails at the Lounge. Visit our 24-hour Pantry for your favorite late-night snack. Relax by our sparkling indoor-outdoor heated pool and indoor whirlpool. In addition, we have electric Vehicle (EV) charging stations for all types of electric vehicles with a universal charger from GE and a Tesla charger. ... more   less 

Additional Information about DoubleTree by Hilton Springfield

Address: 2431 North Glenstone Ave., Springfield, MO 65803 (Formerly Hawthorn Park Hotel)
Region: United States > Missouri > Springfield
Price Range: ₹ 7,637 - ₹ 14,046 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Springfield 3.5*
Number of rooms: 201
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Hotels.com, Orbitz, Travelocity, Priceline and Odigeo so you can book your DoubleTree by Hilton Springfield reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Springfield Doubletree
Hotel Style:
#1 Business Hotel in Springfield
#3 Green Hotel in Springfield
#5 Romantic Hotel in Springfield
#12 Family Hotel in Springfield
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Springfield staff and other travellers.
6 questions
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Questions? Get answers from DoubleTree by Hilton Springfield staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room higher up, the view is nicer”
 of 5 bubbles michaelsE6277VZ, 30 Nov 2016 | Read review
“Higher floor away from elevator”
 of 5 bubbles fateddie350, 22 Nov 2016 | Read review
“Top floor has extra security measures.”
 of 5 bubbles the-show-must-go-on, 1 Nov 2016 | Read review
“Hilton Honors members get special rooms on the 10th floor”
  • My room
 of 5 bubbles GlenW82, 10 Oct 2016 | Read review
“Was on 10th floor access to floors is limited to registered guests so fairly quiet everywhere”
 of 5 bubbles ronj260, 13 Sep 2016 | Read review
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