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DoubleTree by Hilton Springfield

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DoubleTree by Hilton Springfield
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961 Reviews from our TripAdvisor Community

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Showing 953: English reviews
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Springfield, Missouri
Reviewed yesterday NEW

We stayed and attended a wedding in the hotel. Everything was so nice! The staff was professional and helpful. Thr hotel is clean and very nice. The rooms are spacious and the beds are comfortable. We will be back!

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank holliew697
Indianapolis, Indiana
HOTEL’S FAVOURITE REVIEW
Reviewed 25 January 2017

Double Tree in Springfield, MO was an excellent experience. It was like a trek across the jungle passing all of the inferior hotels to make it to the passing and see the Double Tree standing tall like we had reached the clearing to reveal the city of Gold. Outstanding customer service, greeted at the desk and the staff already had...

Review collected in partnership with DoubleTree by Hilton
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2Thank 7Bond7
About Hotel's Favourite Review
Binman86, General Manager at DoubleTree by Hilton Springfield, responded to this review

Thank you for your great review from your recent stay, your opening statement, "Diamond Quality" says it all. I enjoyed your comments about our guest service texting program to provide immediate guest assistance, I am so glad it made your stay more enjoyable. Sincerely, Brian Inman General Manager

Springfield, Missouri
Reviewed yesterday NEW

More then a $100 per room. No complementary breakfast No Wi-Fi,only if you want to upgrade for more money, which I was never asked to or told how.Rooms were very small. The staff was very Nice and friendly.

Review collected in partnership with DoubleTree by Hilton
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Thank 333Nel
Rock Hill, United States
Reviewed 2 days ago NEW

We booked a suite only to find out upon arrival the previous guest decided to stay in the room we reserved. We were given an adjoining room - not the same experience we had hoped for. Loved the cookies

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank leonmarieb
Binman86, General Manager at DoubleTree by Hilton Springfield, responded to this review

Thank you for your comments from your recent stay. I received your comments earlier and apologize for the issues with not receiving a suite as requested, it was an unfortunate situation. I was glad to see you enjoyed the rest of your stay. Sincerely, Brian Inman General Manager

Little Rock, United States
Reviewed 2 days ago NEW

I am at this hotel at minimum twice per month and it is always a wonderful experience. The staff is always very helpful and polite, I look forward to seeing the same smiling faces on my return visits. Great location and accessible to everything. Great place to stay.

Review collected in partnership with DoubleTree by Hilton
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Thank 564bobbyh
Rochester, Illinois
Reviewed 4 days ago NEW

Staff are very friendly. The rooms are clean but a bit dated. Had drinks and dinner at Houlihans which was very convenient. The location is perfect for business access to the highway. Of course a warm cookie started my stay. The lobby has nice meeting tables available if you choose to meet with clients.

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Helpful?
Thank carolynf308
Binman86, General Manager at DoubleTree by Hilton Springfield, responded to this review

Thank you Carolynf308 for your great review from your recent stay we appreciate you noticing the little things we do. I enjoyed your comments about Houlihan's and how clean our hotel is. Sincerely, Brian Inman General Manager

Harrison, Arkansas
Reviewed 2 weeks ago

Great stay, great staff and great breakfast. Will only stay at this Double Tree when I'm in this area. Very friendly staff. Food was very fresh, made to order breakfast was second to none. Very clean room.

Review collected in partnership with DoubleTree by Hilton
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1Thank David H
Binman86, General Manager at DoubleTree by Hilton Springfield, responded to this review

Thank you David H for your great review from your recent trip. I enjoyed your opening comment, "Great stay at the DoubleTree by Hilton Springfield, MO will stay there every trip when "m in the area", that says it all. Sincerely, Brian Inman General Manager

Edmond, Oklahoma
Reviewed 2 weeks ago via mobile

This place is perfect for a family stay or a business trip. The pool and exercise facility is really nice and very clean. The attached restaurant has a great variety and it's not "hotel food". The staff at the hotel is always friendly. We have stayed here six times over the last few years, and it is now a place...

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1Thank scumpton
Reviewed 2 weeks ago

Good location, many fod options around it. Room was clean but a bit dated (colors and furnishings) Ni mini fridge, but since I am a Hilton Diamond member, they sent one up. Not happy about no upgrades available because I booked for 5 nights - thats when upgrades should be available for diamonds.. Staff is very friendly and helpful, breakfast...

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Helpful?
Thank KlassicKar G
Binman86, General Manager at DoubleTree by Hilton Springfield, responded to this review

Thank you for being our guest during your recent business trip, I appreciate your comments. I enjoyed your review and apologize you did not get a upgrade during your stay. I look forward to your future visits. Sincerely, Brian Inman General Manager

Reviewed 3 weeks ago

we always enjoy staying at the double tree in Springfield. the staff is always friendly, room is clean and the amenities are top notch. the breakfast is awesome, I also like having the ability to eat at Houlihans which is adjacent to the hotel.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank vincef564
Binman86, General Manager at DoubleTree by Hilton Springfield, responded to this review

Thank you for your great review from your recent stay, your opening comment, "great service and great staff" says it all. I look forward to your future stays when visiting the Springfield area. Sincerely, Brian Inman General Manager

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Spacious, well-appointed guest rooms surrounding a lush, 10-story atrium feature incredibly restful and luxurious Sweet Dreams beds, flat panel televisions, generous work surfaces, and complimentary high-speed internet access. Dine in-room, or enjoy freshly prepared American cuisine at our stylishly casual Houlihan's restaurant, serving lunch and dinner daily. In the Atrium, start your day right with a Doubletree Breakfast, and end it by unwinding with friends or colleagues over cocktails at the Lounge. Visit our 24-hour Pantry for your favorite late-night snack. Relax by our sparkling indoor-outdoor heated pool and indoor whirlpool. In addition, we have electric Vehicle (EV) charging stations for all types of electric vehicles with a universal charger from GE and a Tesla charger. ... more   less 

Additional Information about DoubleTree by Hilton Springfield

Address: 2431 North Glenstone Ave., Springfield, MO 65803 (Formerly Hawthorn Park Hotel)
Region: United States > Missouri > Springfield
Price Range: ₹ 7,823 - ₹ 13,820 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Springfield 3.5*
Number of rooms: 201
Reservation Options:
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Also Known As:
Springfield Doubletree
Hotel Style:
#1 Business Hotel in Springfield
#3 Green Hotel in Springfield
#5 Romantic Hotel in Springfield
#12 Family Hotel in Springfield
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Springfield staff and other travellers.
6 questions
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Questions? Get answers from DoubleTree by Hilton Springfield staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“See if you can get the Hilton Honors floor.”
 of 5 bubbles carolynf308, 25 Mar 2017 | Read review
“We were on 6th floor, very quiet.”
 of 5 bubbles jillk591, 13 Feb 2017 | Read review
“Construction on the North side, request room on the south side.”
 of 5 bubbles JBretteD, 22 Dec 2016 | Read review
“Get a room higher up, the view is nicer”
 of 5 bubbles michaelsE6277VZ, 30 Nov 2016 | Read review
“Higher floor away from elevator”
 of 5 bubbles fateddie350, 22 Nov 2016 | Read review
5 of 5