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University Plaza Hotel and Convention Center

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874 Reviews from our TripAdvisor Community

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There are newer reviews for University Plaza Hotel and Convention Center
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Showing 872: English reviews
Moberly, Missouri
Reviewed 28 October 2016

Very nice...but you really have to look for electrical outlets for your pc / phone charger, etc. Otherwise everything worked fine. Hot water was more like room temperature, but may have been because the hotel was full. The guy working the front door had something nice to say EVERY TIME I walked by.

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Helpful?
Thank davidbG1187NS
Carlisle, Iowa
Reviewed 27 October 2016

For business it works fine. Just plan to not spend much time on your room. They are outdated, not very clean and doors don't stay closed. The food was average. The staff was nice. The location was acceptable.

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Thank 361carrien
Branson, Missouri
Reviewed 24 October 2016

It could use some improvements on the rooms but overall it is a nice hotel in a great location to down town. The staff at the front desk the evening we checked in seemed a little unfriendly but the lady at the desk the next morning was wonderful and very helpful. Very nice pool area. Breakfast staff was very friendly....

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Thank Cheryl B
Barnhart, Missouri
Reviewed 24 October 2016

LAGERS Annual Mtg; employer reserved the LAGERS promo room. No bed skirt, fridge or sofa; stained chair & carpet. Also, damaged bathroom door & hook lock on main door. AM buffet fruit bad & food cold.

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Thank lindasI8829ZY
Macon, Missouri
Reviewed 22 October 2016

The guest service manager was great she went above and beyond. She fixed some mistakes that other front desk workers and both restaurants made. Tub was gross and shower curtain had mildew not what I expect for a higher end hotel. Carpet was torn and outdated, the event in the atrium echoed all the way to the 9th floor and...

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Thank Carrie M
Columbia, Missouri
Reviewed 22 October 2016

. Bathroom was not properly cleaned. Shower had hair left in it from a previous occupant. Room was just ok. No refrigerator. Meeting rooms were nice and hotel staff were very courteous. Decent hot breakfast buffet for a fee.

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Thank Jokekat
Kimberling City, Missouri
Reviewed 21 October 2016

We had a coupon and I'm not sure someone who travels all the time or pays full price would have the room located where the construction was going on. My wife and I planed to try to sleep late check out not till noon. Up early because of noise. No way to sleep past 7 AM. I will go back...

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Thank Mike T
Springfield, Missouri
Reviewed 20 October 2016

Our Rock Club just completed our annual "Rock, Gem & Mineral Show" at the EXPO Center. The staff who were responsible for the facility did an excellent job with both the set-up and servicing our needs. They are Sue, Jamie, Mandie & Amy. They were resourceful, industrious and thoughtful.

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Helpful?
Thank larrylillich
Brent P, General Manager at University Plaza Hotel and Convention Center, responded to this review

Thank you for taking time to share your experience regarding your stay with us at University Plaza. We take great pride in providing our guest with exemplary accommodations and service. I am glad to hear you enjoyed your stay and look forward to hosting you again the next time your travels bring you back to Springfield! Sincerely, Brent Parker General...

Essex, England
Reviewed 19 October 2016

Another of those hotels with the terrible design of an atrium in the middle. Whoever thought that was a good idea? Wrong! It makes for noise, disruption, a waste of space (literally). Do you need a water feature inside a hotel. By all means have a convention centre and/or large hall but NOT as part of the MAIN hotel building....

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Thank pd7
USA
Reviewed 18 October 2016

This was a VERY nice place to host a conference. The conference rooms are spacious. The rooms were very ample as well. Nice bath tub. I was able to soak and relax after a day full of workshops. Clean rooms too. The lobby area is nice. LOVED, LOVED, LOVED the indoor fountain. They have a hot tub and swimming pool,...

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Helpful?
Thank Complicated_Melody
Brent P, General Manager at University Plaza Hotel and Convention Center, responded to this review

Thank you for taking time to share your experience regarding your stay with us at University Plaza. We take great pride in providing our guest with exemplary accommodations and service. I am glad to hear you enjoyed your stay and look forward to hosting you again the next time your travels bring you back to Springfield! Sincerely, Brent Parker General...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
UNIVERSITY PLAZA HOTEL & CONVENTION CENTER Downtown Lodging at the Top of Its ClassExperience the warm hospitality and personalized service that sets University Plaza Hotel & Convention Center apart. Visitors delight in our first-class accommodations and resort-style amenities. Conveniently located a few short minutes from Springfield-Branson National Airport (SGF) and thirty minutes from Branson, MO our hotel is ideal for both leisure and corporate guests.• Convenient access to Missouri State University, Drury University and Ozark Technical College• Sophisticated meeting and event space both on property and at the adjacent Springfield Expo Center• Complimentary hot breakfast buffet and fine dining at Terrace Grill• Ideal location in the heart of downtown Springfield just 30 minutes from Branson, MO• Close to area businesses and recreational attractions• Extensive amenities including the full-service Grove Spa, Q Street Perk proudly serving Starbucks, indoor and outdoor pools, and business center ... more   less 

Additional Information about University Plaza Hotel and Convention Center

Address: 333 John Q. Hammons Pkwy., Springfield, MO 65806
Region: United States > Missouri > Springfield
Price Range: ₹ 6,262 - ₹ 9,461 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — University Plaza Hotel and Convention Center 3.5*
Number of rooms: 272
Reservation Options:
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Also Known As:
University Plaza Hotel Springfield
Hotel Style:
#6 Romantic Hotel in Springfield
#8 Green Hotel in Springfield
#17 Business Hotel in Springfield
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Questions & Answers

Here's what travellers have asked, with answers from University Plaza Hotel and Convention Center staff and other travellers.
5 questions
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Questions? Get answers from University Plaza Hotel and Convention Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Atrium style lobby means all sound travels, no quiet rooms.”
  • not our trash!
 of 5 bubbles angelaaR8175MV, 27 Nov 2016 | Read review
“Suites facing north have a view of downtown SGF.”
 of 5 bubbles dakotat453, 20 Nov 2016 | Read review
“The hotel has a great lay out The inside is a large open center atrium. so the higher the better.”
 of 5 bubbles JWD765, 15 Nov 2016 | Read review
“Nice size room. We always try to stay close to the elevator. It is not noisy ”
 of 5 bubbles 63017, 4 Nov 2016 | Read review
“High floor required”
 of 5 bubbles pd7, 19 Oct 2016 | Read review
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