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All reviewshuge atriumihg hotelsgreat holidayfree breakfastcracker barrelrestaurant attachednice hotelquiet stayolder hotelbob evansroom was largebed was comfortableone night staycommon areasrecommend staying herefront desk staffbooked this hotel
This hotel is very tired and has a slight smell of cigarette smoke wherever you go. The staff was very friendly and the rooms have new furnishings and bedding, but the bathrooms fixtures were chipped and molding and the hotel itself looked like it was...More
The front desk staff is friendly and helpful. Our room, 119, was absolutely quiet, clean, and comfortable. It is toward the back of the hotel, near the pool. We stayed the week of Christmas, and perhaps the hotel had fewer people than they normally have...More
Thank Ed R
Response from Lora V, Front Office Manager at Holiday Inn Hotel & Suites Springfield - I-44Responded 9 January 2018
Dear Ed R,
Thank you so much for the excellent review! We love to know when guests love their stay. We take personal pride in our services and amenities and do our best to exceed the expectations of every guest we encounter. We have 6...More
While staying in this hotel I got by iPhone 6plus stolen while gone to lunch. We had a 2:00 check out being Spire members. My husband came bank to go to lunch w/me from his meeting. I had left my iPhone 6 on a white...More
Response from IHGService, Guest Relations Manager at Holiday Inn Hotel & Suites Springfield - I-44Responded 2 days ago
Thank you for taking the time to review our property. I’m very disappointed to hear about your experience on your recent stay. I would love the opportunity to regain your faith in our hotel and discuss your stay in further details. We have...More
Conveniently located just off I-44, the staff were very friendly and helpful. The restaurant is located within the hotel, the food was good and the service excellent. I would definitely stay here again.
1 Thank jonbeerotten
Response from Lora V, Front Office Manager at Holiday Inn Hotel & Suites Springfield - I-44Responded 31 January 2018
Thank you so much for the great review! Your feedback is inspiring and I will share it with my staff. It was our pleasure to accommodate you and we look forward to seeing you again soon.
First, a free drink (anything you want) in the hotel bar. Then, the hotel restaurant is one of the finest (5 star??) restaurants I've seen in the USA. Excellent gourmet meals and drinks. A bit pricey, but sooo worth it. We stop there every time...More
Response from Alexis S, Manager at Holiday Inn Hotel & Suites Springfield - I-44Responded 2 weeks ago
Thank you so much for your generous review! We truly appreciate our guests and are so glad that was evident during your stay!
We can't wait to see you again!