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Hilton St. Louis at the Ballpark

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2,773 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton St. Louis at the Ballpark
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Showing 2,733: English reviews
Sterling, United States
Reviewed 5 November 2014

Stayed on the 22nd floor overlooking the ballpark. It was small, but a very nice corner room that was quiet. Aside from the great view, the quiet aspect of the room was the most important part at the end of a long day. The exercise facilities were more than adequate. The rooftop bar is a must; outside if you can....

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Gary S
SurtinJ, Manager at Hilton St. Louis at the Ballpark, responded to this review

Thank you so much for taking the time to review your recent stay with us! We are so pleased that your stay with us went so well and we hope you'll come back and see us again soon!

Collinsville, United States
Reviewed 5 November 2014

We live very near the hotel; however, for a family wedding, we decided to splurge and stay here. The hotel is very centrally located, ideal for most downtown events. The rooms are very clean. The staff is also very friendly and accommodating (be sure to have lots of singles handy). We did have a few issues with some services associated...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Tera B
SurtinJ, Manager at Hilton St. Louis at the Ballpark, responded to this review

Thank you so much for taking the time to review our hotel! We do apologize for the minor inconveniences that you encountered while you were here, but we're glad to know that they were handled quickly and to your satisfaction. We love it when some of our local friends stay with us and we do hope you'll come back and...

philadelphia, United States
Reviewed 5 November 2014

Our room had torn carpeting along both sides of the bed. For close to $200.00 per night I would expect more. When we pulled up to check in we were told that we were in valet only and could not stop there unless we wanted to have our car parked for us for a $28.00 fee. They were very rude...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Doug K
SurtinJ, Manager at Hilton St. Louis at the Ballpark, responded to this review

Thank you for taking the time to share your thoughts on your recent stay with us. We do apologize that we did not meet your expectations and we are very sorry about the issues you encountered. We care very much about your experience with us and know that we are far better than what you experienced. We have alerted our...

Reviewed 4 November 2014

Spent 2 nights at a business conference -- the staff were very friendly and helpful. The location was excellent. I would recommend it for anyone who wants to be down town near the baseball park, gateway to the west, and the places of historical interest.

Review collected in partnership with Hilton Hotels & Resorts
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Thank B6130JSericr
SurtinJ, Manager at Hilton St. Louis at the Ballpark, responded to this review

Thank you so much for your review! We are incredibly pleased that you enjoyed your time with us and we're very grateful that you chose to share your thoughts with us! Please come back and see us again soon!

Oklahoma
Reviewed 3 November 2014

This hotel is just steps from the ballpark or a half mile walk to the Edwards Jones Dome. There's an onsite Starbucks and many nearby restaurants. The parking garage is across the street. Not too bad of a walk. We had a great stay. Hotel is very clean. The beds were on the smaller side. Felt more like a full...

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Helpful?
Thank cgeorge11
SurtinJ, Manager at Hilton St. Louis at the Ballpark, responded to this review

Thank you for your business and for letting us know about your recent stay with us! We're thrilled that you enjoyed your stay and we hope to see you again soon!

Flower Mound, Texas
Reviewed 3 November 2014

This hotel has got to have the friendliest employees anywhere...which tells me management is doing something right!!! I wish to acknowledge several employees...Tarrence Clark, Mike Hindes, Matt in the restaurant and Jayson Pollard, the GM. Without going into details, I feel they all went "out of their way" . Want you all to know we appreciate it...and we will be...

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Helpful?
Thank Zabieann
SurtinJ, Manager at Hilton St. Louis at the Ballpark, responded to this review

Thank you so much for your business and for your wonderful review! We especially like it when our guests recognize the efforts of specific teammates! So, thank you for naming a few of our Star Performers! They work hard at creating a wonderful experience and we're grateful that you acknowledged them! We do hope you'll come back and visit us...

Mount Vernon, Illinois
Reviewed 3 November 2014

Location was great. Within walking distance from great entertainment. The beds were very comfortable. Customer service was great, every employee was friendly and helpful. However the hotel was very noisy at night and the elevators were very slow, only three elevators for one tower including the rooftop bar open to public. The rooms could have been cleaner and updated. The...

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Helpful?
Thank clew77
SurtinJ, Manager at Hilton St. Louis at the Ballpark, responded to this review

Thank you so much for taking the time to review your recent stay with us. We do apologize that your stay did not meet your expectations. Our hope is that you reported the issues with your room while you were here so that we had a chance to make things right, not only for you, but for future guests in...

Denver, United States
Reviewed 3 November 2014

To a person from the bellhops, the front desk, the barmaids and the regular maids, everyone was super nice and welcoming. The room was good. The location was very handy. The metro is within a several block walk and from there St. Louis is at your beck and call. About the only negative issue was the noise. I'd say get...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Thomas C
SurtinJ, Manager at Hilton St. Louis at the Ballpark, responded to this review

Thank you for your business and for sharing your thoughts on your recent stay. We appreciate the feedback and we're so glad you enjoyed your stay. We do apologize about the noise you encountered during your stay. It sounds like it was a minor annoyance, but we are very glad that you enjoyed the rest of your stay with us!...

United States
Reviewed 3 November 2014

Would stay here again. Great hotel if St. Louis Cardinals had a game during our stay. Staff was couteous and very helpful. Parking was not on site. Road construction during our stay made it difficult to use the GPS.

Review collected in partnership with Hilton Hotels & Resorts
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Thank Jan H
SurtinJ, Manager at Hilton St. Louis at the Ballpark, responded to this review

Thank you for taking the time to review your recent stay with us. We appreciate both your feedback and your business and we're thrilled that you enjoyed your time with us! We hope you'll come back and see us the next time you're in the area!

Reviewed 3 November 2014

my daughter and i stayed for 2 nts during halloween weekend for a soccer tournament and even though hotel was very busy staff did their best to make our stay as comfortable as possible.we used the valet parking which was $27.you can park for $20 across the street,but the parking staff was excellent and you just had to call down...

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Thank livsophie
SurtinJ, Manager at Hilton St. Louis at the Ballpark, responded to this review

Thank you so much for staying with us and for sharing your thoughts on your recent stay with us. We are so happy that you enjoyed your time with us and we hope your daughter's team did well! Thank you again for staying with us and for your review! We hope to see you again soon!

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Three Sixty
Three Sixty
Cuisines: American, Bar
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Hilton St. Louis at the Ballpark

Address: 1 South Broadway, Saint Louis, MO 63102
Region: United States > Missouri > Saint Louis > Downtown
Price Range: ₹ 9,948 - ₹ 27,421 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton St. Louis at the Ballpark 3.5*
Number of rooms: 675
Reservation Options:
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Also Known As:
Hilton St. Louis At The Ballpark Hotel Saint Louis
Hilton Ballpark Hotel
Hilton Saint Louis
St Louis Hilton Ballpark
Saint Louis Hilton
Hotel Style:
#19 Business Hotel in Saint Louis
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Questions & Answers

Here's what travellers have asked, with answers from Hilton St. Louis at the Ballpark staff and other travellers.
13 questions
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Poplar Bluff, Missouri
New Berlin, Wi.
2 months ago
Rome, Georgia

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Questions? Get answers from Hilton St. Louis at the Ballpark staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Some rooms face Busch Stadium. Some have a great view of the Arch.”
 of 5 bubbles jpg3000, 15 Mar 2017 | Read review
“can look at mapview on the website and pick a room with a city view, stadium view, or arch view”
 of 5 bubbles VMAC0912, 11 Mar 2017 | Read review
“Request East Tower”
 of 5 bubbles 37stepha, 6 Mar 2017 | Read review
“Top floors and view of city”
 of 5 bubbles martinar286, 2 Mar 2017 | Read review
“high floors, arch side or ballpark side(anything but city)”
 of 5 bubbles clownchauve, 1 Mar 2017 | Read review
5 of 5