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St. Louis Union Station Hotel, Curio Collection by Hilton

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2,736 Reviews from our TripAdvisor Community

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There are newer reviews for St. Louis Union Station Hotel, Curio Collection by Hilton
See the most recent reviews
Showing 2,704: English reviews
Toledo, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

I stayed here for a conference. The location is wonderful to walk around and explore the city. The front desk were wonderful in providing suggestions of places to visit and eat. The on-site restaurant was perfect for dinner the evening we arrived. I loved the ceiling in the lounge/bar area because it puts on these light shows on the hour.... More 

Review collected in partnership with Curio – A Collection by Hilton

Helpful?
1 Thank heatheranneg2016
Joaquin R, Manager at St. Louis Union Station Hotel, Curio Collection by Hilton, responded to this review

Thank you for taking time out of your day to give us some honest feedback about your recent stay. We're glad to here that that everything from the conference you were attending, the food in our restaurant, and also you room were all wonderful. We look forward to having you back whether it's for business or just a weekend getaway.... More 

North Richland Hills, Texas
Level Contributor
49 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 1 week ago

Currently undergoing some construction - so mainly just the hotel and it's services available. Surface lot parking and not a lot of options within walking distance until the mall construction is finalized. Loved the light show in the lobby area - truly great!

Helpful?
Thank daisyglory
Joaquin R, Manager at St. Louis Union Station Hotel, Curio Collection by Hilton, responded to this review

I want to thank you for taking the time to send in a survey with your honest feedback. I want to apologize for the issues you had with your reservations, but I'm glad to hear one of our friendly agents were able to assist you. We hope that if you're ever in the are again that you come stay with... More 

Grand Forks, North Dakota
Level Contributor
4 reviews
Reviewed 1 week ago via mobile

I stayed at the Union Station Hotel for a business conference. At check-in my assigned room wasn't ready. The desk staff directed me to the Station Grille where I had "dinner on the house" while I waited for my room. Once settled, the room was average to good in terms of cleanliness. The temperature was easy to control. It was... More 

Helpful?
Thank lindsaykuntz
Joaquin R, Manager at St. Louis Union Station Hotel, Curio Collection by Hilton, responded to this review

Thank you for taking time out of your busy day to give us some honest feedback. I'm glad to hear that you enjoyed our hotel. I know how frustrating it can be when you're ready to check in and your room isn't ready. I'm glad to hear that for the wait you were able to enjoy dinner while a room... More 

St. Joseph, MO, United States
1 review
Reviewed 2 weeks ago

Traveled for business and did not really look over the hotel information. It was the hotel used by the conference so I booked it for convenience instead of shopping around. The hotel architecture, beauty and wonderful staff were a lovely surprise. The 3D light show in the Grand Lobby was fantastic. Enjoyed my trip so much I may have to... More 

Review collected in partnership with Curio – A Collection by Hilton

Helpful?
Thank 693minervac
Big Rapids, Michigan
Level Contributor
52 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 2 weeks ago via mobile

Loved the ambiance of this historic property. Our room was in the grand hall and was appointed very nicely with hardwood floors and large bathroom, great bed. Everything was clean, keurig coffee nice touch. The lazer light show in the grand hall was a little kitchy but it forced me to really look and appreciate the great architecture of the... More 

Helpful?
Thank hungrycow
Washington DC, United States
1 review
Reviewed 2 weeks ago

Great location - had some challenges with housekeeping. Room was not services for 2 days. Also had challenges with leakage. Hotel comp my dinner after reporting the challenges. Ask for the following individuals at the restaurant or bar: Scott "brian" Redding Wonder Taylor Robert M. Cassondra they made my stay exceptionally well.

Review collected in partnership with Curio – A Collection by Hilton

Helpful?
Thank W6354UXronaldw
Level Contributor
9 reviews
4 hotel reviews
Reviewed 2 weeks ago via mobile

For being so rich in history they sure did destroy it by turning into the crappiest Hilton I've ever stayed at. We had gone to check in and we're told they were sold out,yet they had rooms for us. Rocco at the front desk has a bad attitude from the get go. The pictures they show online are the 500$... More 

Helpful?
Thank Tegin M
Kansas City, Missouri
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 weeks ago

If you have a car $35 is steep but necessary to a newcomer.. everyone greets you and helps you from the first moment. The lobby is magnificent and the laser shows are fun. The bar has ample space and a good menu. There can be a wait to check in if there is a large group. The rooms are huge... More 

Helpful?
Thank Laura G
Elbert, Colorado
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 2 weeks ago

The property was excellent but the staff was untrained and ghetto. I stayed at this property when it was owned by Double Tree last year, but the new staff can definitely use some serious training. I must think hard and long if I will return and be subjected to unprofessional customer service..

Review collected in partnership with Curio – A Collection by Hilton

Helpful?
1 Thank Roland J
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago

I stayed here as a Hilton Rewards Member, I have always received exceptional service from Hilton...was so VERY Disappointed in the customer service and facility at the Union Station. At all Hilton hotels that I have stayed at I have been thanked for being Hilton Honors member and recieved free wifi and bottled water at check in. The front desk... More 

Helpful?
1 Thank chrismN4683SA

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The legendary Union Station Hotel in St. Louis, MO, is in the center of St. Louis and within walking distance to Scottrade Center, Peabody Opera House, MetroLink and within minutes from Busch Stadium, Gateway Arch, Edward Jones Dome, America's Convention Center, and City Museum. The hotel is only 20 minutes from Lambert International Airport and has direct MetroLink access to the airport. ... more   less 

Additional Information about St. Louis Union Station Hotel, Curio Collection by Hilton

Address: 1820 Market Street, One St. Louis Union Station, Saint Louis, MO 63103 (Formerly St. Louis Union Station Hotel)
Region: United States > Missouri > Saint Louis
Price Range: ₹ 6,976 - ₹ 14,978 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — St. Louis Union Station Hotel, Curio Collection by Hilton 4*
Number of rooms: 539
Reservation Options:
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Also Known As:
St. Louis Union Station Marriott Hotel Saint Louis
Marriott Saint Louis
Marriott Hotel Saint Louis
Hyatt Saint Louis
Saint Louis Hyatt
Hotel Style:
#8 Luxury Hotel in Saint Louis
#47 Business Hotel in Saint Louis
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Questions & Answers

Here's what travellers have asked, with answers from St. Louis Union Station Hotel, Curio Collection by Hilton staff and other travellers.
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Questions? Get answers from St. Louis Union Station Hotel, Curio Collection by Hilton staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The thousand room (1000, 2000, etc) are next to the elevators so you hear it at all times.”
 of 5 bubbles tofumidget, 2 Dec 2016 | Read review
“Ask for room in the modern addition”
 of 5 bubbles CountyGent, 1 Dec 2016 | Read review
“3rd floor rooms are same floor as lobby.”
 of 5 bubbles 479mk, 27 Nov 2016 | Read review
“Garden rooms are less expensive, headhouse rooms have better views!”
 of 5 bubbles Anon137, 27 Nov 2016 | Read review
“The rooms can be very far from the elevator - ask for closer if carrying a lot or returning late at night.”
 of 5 bubbles I7380DXlaurag, 17 Nov 2016 | Read review
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