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I had a 3 night stay at this Residence Inn and found the staff to be very friendly. While the property is less than a mile from Union station you have to cross a busy intersection and an overpass to get to downtown. The property...More
We couldn't have had better shuttle service it was outstanding. We were taken to locations for lunch, dinner, and the game. One of the drivers helped me pickup my tickets from the hotel they were using for game day pickup. The front desk staff was...More
Staying here now. Checked in last night. At first glance the room looked amazing. We are staying in the 2 bedroom 2 bathroom suite with another couple. When I set something on the kitchen counter I felt something sticky then noticed I had gotten it...More
Thank Amy S
Response from Michelle V, Operations Manager at Residence Inn St. Louis DowntownResponded 1 January 2017
Thank you for taking the time to leave your feedback regarding your recent stay with us here at Residence Inn Downtown St. Louis.
I want to apologize for the problems you experienced during your stay with us. Our goal is to make every...More
The reviews were illuminating, so I spoke with the staff first hand, when we booked the reservation. Your front Desk Clerk , Tomecka, was simply put , Refreshing, Glowing and VERY Professional in answering my questions and concerns. If this is the face of Marriot,...More
Property was clean, friendly staff and even had a bar which is unusual for Residence Inn properties. We chose this location as we had our pets with us. Our room was at the end of the hall and very quiet. It was clean and comfortable....More
Response from Michelle V, Operations Manager at Residence Inn St. Louis DowntownResponded 12 December 2016
We appreciate you taking the time to leave your feedback regarding your recent stay with us here at Residence Inn Downtown St. Louis.
I am pleased to see that you were able to take advantage of and enjoyed our tasty breakfast, just one...More