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Very disappointing stay at this residence Inn in St. Louis. First of all it was in the middle of nowhere. Nothing within a mile to speak of when it comes to food or entertainment. Service was spotty. They were fully booked but didn’t seem to...More
Great; friendly staff await you at this Residence Inn. Rooms are very nicely appointed. Breakfast is fantastic- make sure to have Angeline help you prepare your waffle. Free hotel shuttle will take you downtown, making it very nice. The bonus for us was at one...More
I am not one who normally writes reviews, so that is an indication of just how bad this property is. I am Marriott Gold member, with over 600 hotel night stays as a Marriott Rewards member ....so I know a good from a bad hotel!...More
Thank Bill N
Response from Janessa C, General Manager at Residence Inn St. Louis DowntownResponded 6 days ago
Thank you so much for taking the time to provide feedback regarding your recent visit to our property. We strive to provide exemplary service and accommodations and I am disappointed to hear that is not what you encountered during your visit with us. Please accept...More
the room had a great set up with kitchen, living room, bedroom/bathroom. Kitchen was well stocked with everything you'd need. Breakfast was good but because the hotel is so huge there was a ton of people trying to eat at the same time and not...More
Spencer was excellent as a shuttle driver and was always courteous when I was picked up. Jackie was also very nice and recommended Pappys Smokehouse for BBQ which was excellent. Mark who worked the front desk went out of his way to make my stay...More
1 Thank William P
Response from Janessa C, General Manager at Residence Inn St. Louis DowntownResponded 10 May 2018
We truly appreciate your feedback of our Residence Inn St. Louis Downtown hotel and our amazing staff! We are so glad to hear that our team took such great care of you and that our complimentary shuttle was able to meet your needs.