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Hampton Inn - St. Louis Downtown at the Gateway Arch

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Hampton Inn - St. Louis Downtown at the Gateway Arch
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1,526 Reviews from our TripAdvisor Community

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There are newer reviews for Hampton Inn - St. Louis Downtown at the Gateway Arch
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Showing 1,491: English reviews
Eureka, United States
Reviewed 13 February 2016

Clean and everything was great!. We went to Mardi gras and checked in at eleven but they were helpful and we had fun!! The staff was really helpful for us drunk guys. The only problem was a other partiers loud in the hallway but wasn't the hotels fault.

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Thank Jon B
Peggy M, Director of Sales at Hampton Inn - St. Louis Downtown at the Gateway Arch, responded to this review

What a great review of your stay! Thank you!

El Paso, United States
Reviewed 9 February 2016

Great welcoming staff. Their directions and recommendations were on point. Even if construction was going on noise started at decent hours. The lobby was clean and organized, excellent for working before meetings. The pool/fitness center area was excellent, completely enjoyed it. Housekeeping can improve.

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1Thank David R
Peggy M, Director of Sales at Hampton Inn - St. Louis Downtown at the Gateway Arch, responded to this review

We appreciate the very good review for your stay with us. The construction noise is from our garage renovation project and we are pleased that they did not disturb your prime sleeping hours. They begin at about 8:30 a.m. during weekdays only and we find most guests are awake and/or out of the hotel. We have been advising guests as...

Dallas, United States
Reviewed 9 February 2016

The hotel has great staff and location. All guest rooms need update to current Hampton Inn standards. During my stay, there was excessive noise due to ongoing construction which was unbearable. Hopefully that will be short lived. The parking garage lighting needs to be addressed as well, it is very dark and difficult to see well.

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2Thank Roger R
Peggy M, Director of Sales at Hampton Inn - St. Louis Downtown at the Gateway Arch, responded to this review

Thank you for staying with us! We apologize for the noise coming from the garage renovation. The lighting is being addressed on an interim basis as well as a permanent basis, once renovation is completed. To your point about rooms needing a facelift, we hear you! Beginning fall 2016, all rooms and public spaces in the hotel will undergo a...

Reviewed 9 February 2016

The place is a dump. There is no bar. The restaurant wont let you take your drink back to your room. The carpets are disgusting. The whole place is needs to knocked down. It's winter and my room's thermostat was set to 49 and had ice frozen all over it. Go somewhere else.

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Helpful?
1Thank Matthew S
Peggy M, Director of Sales at Hampton Inn - St. Louis Downtown at the Gateway Arch, responded to this review

We are so sorry you had such a poor experience, that is so unlike our hotel performance! If you would be so kind as to contact us, we would love to more details on your stay with us. You may ask for me, I am here Monday through Friday normal business hours. Let us make it right for you. We...

Reviewed 7 February 2016

This was a one night stay which was convenient to the Arch a few blocks away. We parked in the garage that was attached to the hotel. We were on one of the upper floors with a view of the Edward Jones Dome. The room was quiet and comfortable, and of course, there was the breakfast that was included in...

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Helpful?
1Thank 44Renee44
Peggy M, Director of Sales at Hampton Inn - St. Louis Downtown at the Gateway Arch, responded to this review

Thank you for the great review of your experience. Our location is one of our best attributes. And we pride ourselves on clean, comfy rooms with stellar service. We love hearing we provided this for you! With a great view! Please come stay with us again the next time your travels bring you to St. Louis.

Reviewed 3 February 2016

WOW...the hotel was great! The lobby, the room, the cleanliness, the location - location - location, etc. BUT...the most outstanding asset for this Hampton is the staff!! Every single employee went out of his/her way to make sure that we were comfortable and didn't need a thing! Outstanding...all around!

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1Thank Amy D
Peggy M, Director of Sales at Hampton Inn - St. Louis Downtown at the Gateway Arch, responded to this review

Thank you for staying with us and we hope you will make us your St. Louis home when you travel here next time. We appreciate you taking the time to go to Trip Advisor and leave your review of your stay!

Chicago, Illinois
Reviewed 3 February 2016

Three-night business trip to the Lou. Great, clean, neat and well serviced hotel, only reason its not a five star for me was the bed was too soft for my liking, i prefer a firmer mattress but i guess thats subjective. Great pool area with an awesome view of the Arch, fitness room was a bit small, but enough to...

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Helpful?
Thank Alex S
Peggy M, Director of Sales at Hampton Inn - St. Louis Downtown at the Gateway Arch, responded to this review

We appreciate your very positive feedback and hope you will stay here again the next time your travels bring you to St. Louis. Especially loved your "tip" to check out Tigin, the Irish Pub off of our lobby. It's a little known treasure for our travelers and we want to get word out about it. No need to leave the...

Keeseville, New York
Reviewed 2 February 2016 via mobile

We only stayed one night here but it was a good night. The arrival however was not as great. We got to the front door and got our key cards and paid the $15 to park in their garage, what the desk neglected to tell us was that there is a height restriction in the garage. I found this out...

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Thank ploofster83
Peggy M, Director of Sales at Hampton Inn - St. Louis Downtown at the Gateway Arch, responded to this review

Thank you for staying with us, we are sorry to hear about the lack of communication from the desk regarding height restrictions in the parking garage. You point out a great opportunity for our desk to ask about type of vehicle being parked. There is also a surface lot where they can guide guests with trucks or high clearance vehicles....

Madison, Indiana
Reviewed 31 January 2016 via mobile

This is a very nice Hampton located right downtown STL. It is hands down better than the Crowne Plaza. The rooms were modern with comfortable beds. There is a nice Irish pub themed restaurant in the hotel. Parking is an additional $15.00. Really easy to commute from the hotel back to Illinois. I will stay here again when business calls...

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Helpful?
Thank Jeep1977
Peggy M, Director of Sales at Hampton Inn - St. Louis Downtown at the Gateway Arch, responded to this review

Thank you for staying with us and for your review! We are happy to see you enjoyed Tigin, the attached Irish pub. We look forward to your next stay with us and please reach out to us when you make your reservation. When you check in, we would love to meet you! My email address is: messmer@raymondteam.com.

Adelaide, Australia
Reviewed 29 January 2016

On our two month road trip, we found that you can tell a lot about the quality of a hotel by a) the state of its entrance and lobby, and b) the reception staff. This hotel did well on both counts and, sure enough, continued to impress us. It's nothing major, but it's something about the way the staff seem...

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Thank YallournGirl
Peggy M, Director of Sales at Hampton Inn - St. Louis Downtown at the Gateway Arch, responded to this review

You make an interesting observation about the entry/lobby appearance and the front desk staff. Yes, they DO set the tone for the hospitality inside! Thank you for taking the time to single out Eloise, we have shared your comments with her this morning. She is always smiling, pleasantly chatty and has a great guest service attitude. As do all of...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Conference Facilities
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Our modern, award winning Hampton Inn hotel is located in the heart of downtown St. Louis, just one block from The Dome at America's Center (formerly Edward Jones Dome), one block from Laclede's Landing and three blocks from the historical Mississippi Riverfront. Our guests can enjoy a wide variety of restaurants, nightclubs, and historical sites all within walking distance. The famous St. Louis Gateway Arch and the new downtown casino are just steps away! Access to all major interstates is just blocks from our entrance. Busch Stadium, Home of the St. Louis Cardinals and Ball Park Village are only a short walk, or a quick trip on the Metro Link. The Metro link, St. Louis' light rail transit system is only 2 blocks away, allowing our guests a short ride to and from the airport, as well as all key destinations in the city. ... more   less 

Additional Information about Hampton Inn - St. Louis Downtown at the Gateway Arch

Address: 333 Washington Avenue, Saint Louis, MO 63102-2116
Region: United States > Missouri > Saint Louis > Downtown
Price Range: ₹ 7,575 - ₹ 16,447 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hampton Inn - St. Louis Downtown at the Gateway Arch 3*
Number of rooms: 190
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Travelocity, Hotels.com, Cheap Tickets, Expedia and Priceline so you can book your Hampton Inn - St. Louis Downtown at the Gateway Arch reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hampton Inn - St. Louis Downtown At The Gateway Arch Hotel Saint Louis
Hampton Inn Saint Louis
Saint Louis Hampton Inn
Hotel Style:
#4 Family Hotel in Saint Louis
#8 Romantic Hotel in Saint Louis
#9 Business Hotel in Saint Louis
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn - St. Louis Downtown at the Gateway Arch staff and other travellers.
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Questions? Get answers from Hampton Inn - St. Louis Downtown at the Gateway Arch staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Lower level the better...the elevators tend to run slow.”
 of 5 bubbles soxrob, 22 Jan 2017 | Read review
“I always have a room with a king bed facing the Gateway Arch to The West”
 of 5 bubbles rmbigmac25, 17 Jan 2017 | Read review
“Ask for room facing south.....nice view of arch”
 of 5 bubbles VladoLaGrange, 8 Jan 2017 | Read review
“Go for the Arch view on a higher floor”
 of 5 bubbles 685MichaelP685, 5 Jan 2017 | Read review
“High floors are good since the views are nice.”
 of 5 bubbles Rowlett9105, 3 Jan 2017 | Read review
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