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City Place - Downtown St. Louis

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Traveller (647)
Room & Suite (305)
Dining (16)
Ratings and reviews
  • Excellent12%
  • Very good21%
  • Average20%
  • Poor18%
  • Terrible29%
Travellers talk about
“gateway arch”(67 reviews)
“an older hotel”(35 reviews)
“large room”(21 reviews)
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What's included
Free Wifi
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
Bar/Lounge
Fitness centre
Wheelchair Access
Business Centre
Private Balcony
Free Parking
Breakfast included
3 Star Hotel
Soaring above the Mississippi River, the Gateway Arch is the hallmark image of St. Louis, a city known for a rich urban culture and home to some of the country's largest, private corporations. Situated in the heart of the city, the City Place® St. Louis - Downtown Hotel is the perfect...
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Location and contact
200 N 4th St, Saint Louis, MO 63102-1902
20.8 km to Lambert-St. Louis Intl Airport
79 restaurants are within a 0.5 km radius
0.3 km from The Gateway Arch
View nearby attractions and restaurants
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Rooms
2 Aug3 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,747)
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1 - 5 of 1,705 reviews
Reviewed yesterday

The Crowne Plaza in downtown St. Louis was very well located having the Mississippi and the Gateway Arch directly behind along with the old Court house below. The staff were extremely helpful with a speedy check-in and a brief verbal guide to the area 👍🏻...More

Thank Simon W
Reviewed 2 days ago

This hotel has a great location. My family has stayed at this hotel through 2 past managements, the last being Crowne Plaza. The hotel during that time was excellent!!! Spacious rooms and suites, clean, great location, beautiful lobby, great staff, etc. Under the new City...More

Thank grammy161712
Reviewed 3 days ago via mobile

DO NOT STAY HERE! It is one of the dirtiest hotels I’ve ever stayed in. When you first walk in, the main entrance is blocked off so you have to tote your luggage through this tiny side door that only one person can fit through...More

2  Thank Whitney M
Response from FrontDesk_GM, General Manager at City Place - Downtown St. LouisResponded yesterday

Dear Whitney, We're distressed to hear about your experience. Please accept our apologies for any concerns about cleanliness and odor as well as for any unwelcome guests in your room. It's unfortunate we did not have the room style you booked available. We'll look into...More

Reviewed 3 days ago

Aside from the leaking toilet, leaking moldy shower the staff was rude would not allow anyone to check in even a half hour early. I located employees smoking marijuana in the parking garage. hallways were un-swept, room was not clean. DO NOT STAY HERE.More

1  Thank thompson7750
Response from FrontDesk_GM, General Manager at City Place - Downtown St. LouisResponded yesterday

We're distressed to hear about your experience. Please accept our apologies for any difficulties communicating with our staff. We want all our guests to feel at home and we'll speak with the people involved. Further, we apologize for any concerns about cleanliness as well as...More

Reviewed 3 days ago

To start, this is a great location, very close to the arch! After that it is DOWNHILL from there! For starts if you have any type of rack on your roof of your vehicle they will not park your car for you and they charge...More

1  Thank msbertotto23
Response from FrontDesk_GM, General Manager at City Place - Downtown St. LouisResponded yesterday

The issues you raise are important to us. Please accept our apologies for any confusion regarding our parking policy as well as for any distress about how this was handled. We'll look into the matter further. In addition, we're sorry for any concerns about cleanliness...More

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About
Amenities
Top amenities
Restaurant
Pool
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Wheelchair Access
Meeting Rooms
Banquet Room
Conference Facilities
Non-Smoking Hotel
Things to do
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$ 106 - US$ 205 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 106 - US$ 205 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (647)
Room & Suite (305)
Dining (16)
Pool & Beach (15)
Business Centre & Event Rooms (8)
Questions & Answers
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lizadarlin
10 August 2017|
AnswerShow all 4 answers
Response from Amy K | Reviewed this property |
I too freaked out a bit. My room was clean, large and comfortable. Its not a luxury hotel by any means but not worth the worry. People seem to be very dramatic on theses reviews. Be nice to the staff and they will take... More
5
Votes
Room Tips
"All areas of this hotel are trash."
Read review
"Arch View is Nice, but bad hotel stay else where"
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"Request a room with a view of the Arch—beautiful!"
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"Rooms higher up have great views"
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