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28/1/2018 29/1/2018
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    City Place - Downtown St. Louis

    200 N 4th St, Saint Louis, MO 63102-1902
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    28/1/2018 29/1/2018
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    US$ 120
    US$ 120
    Traveller (586)
    Room & Suite (252)
    Dining (16)
    Overview
    • Excellent12%
    • Very good21%
    • Average20%
    • Poor19%
    • Terrible28%
    Travellers talk about
    “roof top pool” (23 reviews)
    “gateway arch” (67 reviews)
    “an older hotel” (33 reviews)
    Free Wifi
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Wheelchair Access
    Business Centre
    3.5 Star Hotel
    All hotel details
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    Rooms
    28 Jan29 Jan
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    JPMiles / Payback Arrow
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    Reviews (1,653)
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    1 - 5 of 1,615 reviews

    Reviewed 3 days ago

    We stayed here in November 2017. I was determined to find time to write this review one day. The reservation process for this hotel was misleading, we thought this hotel was a Crowne Plaza but it used to be a Crowne Plaza. Judging by the...More

    Thank onebodynoexcuses
    Reviewed 2 weeks ago via mobile

    To start out me and my husband got to the hotel he checked in. He got back to the car and said it was really messed up in the lobby. We go up to our room and our hotel key doesn’t work. This happened twice....More

    Thank Hailee P
    Response from FrontDesk_GM, General Manager at City Place - Downtown St. LouisResponded 1 week ago

    Dear Hailee, We would like to start by apologizing for any issues and undue stress you encountered during your time with us due to the conditions in the lobby, faulty door lock, or cleanliness of your room. These issues are not typical of the remarkable...More

    Reviewed 4 weeks ago via mobile

    Don’t even think about staying at this hotel. It is dusty, dark, dingy, and any other adjective you can think of about a terrible hotel. We checked in and finally got to the room just to notice that the beds weren’t made, trash wasn’t emptied,...More

    1  Thank Grant W
    Response from FrontDesk_GM, General Manager at City Place - Downtown St. LouisResponded 4 weeks ago

    Dear Grant, Thank you for sharing your experience as it's through our guest feedback that we believe improvements can be made. We sincerely apologize for the condition in which you found your room upon checking in. Housekeeping has been notified but please note this isn't...More

    Reviewed 4 weeks ago

    I got a pretty good deal on the hotel however the rooms really need updating BAD! the last time I stayed at the hotel the conditions were even worse but the hotel is in the heart of downtown so I came back. I stay there...More

    Thank car0lm123
    Response from FrontDesk_GM, General Manager at City Place - Downtown St. LouisResponded 4 weeks ago

    Thank you for your return visit. We appreciate your insight regarding our rooms and we will share it with our team as we work to improve our guest experience here in St. Louis. It is wonderful, however, to hear that your experience with our service...More

    Reviewed 28 November 2017 via mobile

    There's no way this is a 3 star hotel. Stayed five nights, had to ask for room to be serviced each morning, but it was never serviced until the very last day. We made countless calls to the front desk for service and towels, was...More

    Thank Ian S
    Response from FrontDesk_GM, General Manager at City Place - Downtown St. LouisResponded 29 November 2017

    Dear Ian, Under no circumstance should a guest leave our property with the experience that your report reflects, and for that, we deeply apologize. We pride ourselves on the high level of customer service and quality accommodations we provide to our guests and are very...More

    About
    Amenities
    • Top amenities
    • Restaurant
    • Pool
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Meeting Rooms
    • Banquet Room
    • Conference Facilities
    • Things to do
    • Restaurant
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Outdoor pool
    Details
    • Price range
    • US$ 99 - US$ 187 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 346
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Orbitz, Travelocity, Priceline, Hotwire and HotelQuickly so you can book your City Place - Downtown St. Louis reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Missouri >
    • Saint Louis >
    • Downtown
    • Also Known As
    • Crowne Plaza Saint Louis ,
    • Crowne Plaza St Louis Downtown
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    Traveller (586)
    Room & Suite (252)
    Dining (16)
    Pool & Beach (15)
    Hotel & Grounds (310)
    Bathroom (45)
    Business Centre & Event Rooms (8)
    Nearby
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    lizadarlin
    10 August 2017|
    AnswerShow all 4 answers
    Response from Amy K | Reviewed this property |
    I too freaked out a bit. My room was clean, large and comfortable. Its not a luxury hotel by any means but not worth the worry. People seem to be very dramatic on theses reviews. Be nice to the staff and they will take... More
    3
    Votes
    StephMay2015
    16 July 2017|
    AnswerShow all 2 answers
    Response from Harmony L | Reviewed this property |
    I would not suggest walking.
    1
    Vote
    StephMay2015
    24 June 2017|
    AnswerShow all 2 answers
    Response from Rich K | Reviewed this property |
    Not that I know of.
    0
    Votes
    Room Tips
    "ask for a high floor"
    Read review
    "Awful hotel"
    Read review
    "Rooms are huge...don't pay for more than one room...get a air mattress if needed"
    Read review
    "Pool is closed after labor day. That was mildly disappointing."
    Read review
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