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Red Roof Inn Plus St Louis-Forest Park/Hampton Avenue

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Red Roof Inn Plus St Louis-Forest Park\/Hampton Avenue
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289 Reviews from our TripAdvisor Community

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Showing 271: English reviews
Portland, Oregon
Reviewed 2 weeks ago via mobile

I stay here when coming to visit friends and family over thanksgiving. The front desk staff seems ok. A little distracted at times. Room had a white powder on the floor and bedside table. Drain at sink would not go up n down. Could hear people on both sides of me. Price was also higher than before so not really...

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Helpful?
Thank Frank4014
Reviewed 3 weeks ago

I was forced to pay for a room I didn't use because I had to cancel. The reason for cancelling- one of two rooms had broken air conditioning. It was in very hot weather. I was told to manage with a fan.

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Helpful?
Thank Koye O
New York
Reviewed 4 weeks ago

We booked it based on the 4 and 5 star online reviews & proximity to WashU. We were shocked & dismayed when we checked in. If I was paying $40 a night I'd say "you get what you pay for", but I was paying much more. We left after 1 night and went to another hotel. The room decor is...

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Helpful?
Thank Jon G
Shawnee, Kansas
Reviewed 19 October 2016

Took 40 min's to check in. While waiting to check in 4 people ahead of me returned. 1 said the room they were sent to was already occupied, given another room and then returned and canceled because of the room not what was wanted. 3 others came back because their rooms had not been cleaned yet. Ours was clean just...

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Helpful?
Thank danB8474ZD
i0135, General Manager at Red Roof Inn Plus St Louis-Forest Park/Hampton Avenue, responded to this review

Dear Valued Guest, I am sorry that your experience did not meet your expectations; please accept my sincerest apologies. We did have a computer outage on that evening. The outage made it difficult for the staff to properly check guests into the hotel. Please note that this problem was addressed and was repaired on the same day. Thanks you for...

Dexter, Michigan
Reviewed 17 October 2016

Having plans to be in the Greater St. Louis area for 2 weeks, I had lots of choices on where to stay. Red Roofs are my "go to" hotel because I have my dog along with me. I chose this hotel because of the location, even though it was more expensive than my other choices. I figured the "Plus" designation...

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Helpful?
Thank Jan M
i0135, General Manager at Red Roof Inn Plus St Louis-Forest Park/Hampton Avenue, responded to this review

Dear Valued Guest, Please accept my sincerest apologies, I was very disappointed to read of your experience here at the Inn. I certainly empathize with the lack of service that you received while being here. I would like you to know that this is certainly unacceptable and has already been addressed with the staff. I hope that in our conversation...

Charleroi, Pennsylvania, United States
Reviewed 28 September 2016 via mobile

Front desk staff was friendly and helpful. Room overall was clean but it must have been quoting time and housekeeping rushed through this room. I paid extra for their so called "premium room". Room had 2 beds to accommodate 4 guests. There was 2 wash cloths, 2 hand towels and 1 bath towel. There was also supposed to be the...

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Helpful?
Thank Jim R
i0135, General Manager at Red Roof Inn Plus St Louis-Forest Park/Hampton Avenue, responded to this review

Dear Valued Guest, At Red Roof Inn Plus we take pride in ensuring our customer’s satisfaction. Unfortunately, we did not meet yours or our own expectations. We value this feedback and I will be sharing this detailed feedback with my housekeeping staff. We will be working with our staff and we will be providing enhanced training to prevent any such...

Reviewed 13 September 2016 via mobile

Amazing customer service !! Anthony and Callie are amazing. Most to every hotel was basically booked . They went above and beyond to help us . For the most part it looked very clean. Great visit Go Cubs!!!!

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1Thank Destiny K
i0135, General Manager at Red Roof Inn Plus St Louis-Forest Park/Hampton Avenue, responded to this review

Dear Valued Guest, I appreciate your comments regarding your recent stay at the St Louis - Forest Park - Red Roof Plus. We always enjoy hearing about the positive experiences our guests have at our hotels. I will make sure to share your comments with the rest of our team. Positive guest feedback, like yours, is always an encouragement to...

Omaha, Nebraska
Reviewed 31 August 2016

The people who staff this inn are terrific. They make great lobby coffee, are always helpful and friendly. Tori has a great sense of humor! We stay here whenever we visit the city. I find the location exactly suits my travel needs in the city.

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Helpful?
Thank OmaJack
i0135, General Manager at Red Roof Inn Plus St Louis-Forest Park/Hampton Avenue, responded to this review

Dear Valued Guest, I appreciate your comments regarding your recent stay at the St Louis - Forest Park - Red Roof Plus. We always enjoy hearing about the positive experiences our guests have at our hotels. I will make sure to share your comments with the rest of our team. Positive guest feedback, like yours, is always an encouragement to...

Reviewed 18 August 2016 via mobile

The location and price were good. But, the air conditioning unit was really loud. The facility has done some renovations and it is an improvement. The room maintenance wasn't great. The room attendant seemed to have forgotten to finish her job. All the bathroom supplies were left on the tv stand and the trash cans weren't emptied. But it's a...

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1Thank Bridget-Gary F
London, United Kingdom
Reviewed 26 July 2016

Stayed here for 1 night. they take security very seriously with someone patrolling the grounds. The room was clean and spacious. The receptionist who checked us in was a bit abrupt and unfriendly. Kept awake all night by the racket of the aircon unit despite the fact that I unplugged it!

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Helpful?
Thank kay0ss
i0135, General Manager at Red Roof Inn Plus St Louis-Forest Park/Hampton Avenue, responded to this review

Dear Valued Guest, Thank you for taking the time to leave us a review of your recent stay. We appreciate feedback from all of our guests as we always look for ways to improve the service and overall stay of our visitors. I sincerely hope that you will give us another opportunity to serve you should your travel plans bring...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access

Additional Information about Red Roof Inn Plus St Louis-Forest Park/Hampton Avenue

Address: 5823 Wilson Ave, Saint Louis, MO 63110-2709
Region: United States > Missouri > Saint Louis > The Hill
Price Range: ₹ 4,356 - ₹ 9,257 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Red Roof Inn Plus St Louis-Forest Park/Hampton Avenue 2.5*
Number of rooms: 110
Reservation Options:
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Also Known As:
Red Roof Inn St Louis-Forest Park/Hampton Avenue Hotel Saint Louis
Red Roof Inn Saint Louis
Hotel Style:
#8 Best Value Hotel in Saint Louis
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Questions & Answers

Here's what travellers have asked, with answers from Red Roof Inn Plus St Louis-Forest Park/Hampton Avenue staff and other travellers.
5 questions
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Topton, Pennsylvania
over a year ago

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Questions? Get answers from Red Roof Inn Plus St Louis-Forest Park/Hampton Avenue staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ground floor rooms should be cooler in summer.”
 of 5 bubbles k0ye0, 14 Nov 2016 | Read review
“ask for the premium rooms.”
 of 5 bubbles Sigholtz, 21 Jul 2016 | Read review
“Close to interstate; not safe for walking”
 of 5 bubbles alanlM8426CO, 17 Jun 2016 | Read review
“ADA rooms are nice.”
 of 5 bubbles scoobi222, 23 May 2016 | Read review
“clean rooms, great location, quality service, friendly staff, great rates”
 of 5 bubbles JReece2005, 26 Apr 2016 | Read review
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