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Marriott St. Louis Grand

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Marriott St. Louis Grand
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301 Reviews from our TripAdvisor Community

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Showing 297: English reviews
Austin, TX
Reviewed 6 days ago NEWvia mobile

I stayed at this hotel for business. The rooms were clean and comfortable. The concierge club had decent food and was easily accessible. The meeting rooms were nice and easy to get to from the hotel. The hotel itself is conveniently located near the arena. Overall, a good place to stay for a business trip.

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Helpful?
Thank utpsy
Arlington, Virginia
Reviewed 6 days ago NEW

I stayed at the Marriott St. Louis Grand for two nights while at a conference in the hotel. The double-double room I had was very comfortable and updated. It was a good size for a solo traveler but would have been tight for a family. The bathroom was nicely updated and a good size. Overall the staff were very helpful.

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1Thank Rosenberger
High Ridge, Missouri
Reviewed 1 week ago via mobile

Top notch staff and building. The employee's were very friendly and helpful. Room was on 17th floor with a great view and super clean. We stayed 3 nights and loved it. Bar with food plus a Starbucks Coffee and a snack shop on ground floor. Valet parking and concierge service available. Great location for Blues game we went to on...

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Thank A7307MWmarkf
Fayetteville, Arkansas
Reviewed 2 weeks ago via mobile

We took the Amtrak from KC to St Louis. We stayed here for the night. We walked from the train station about a mile away. The hotel was so nice. Clean and quiet and great location to enjoy key sites downtown.

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Thank Trout-Tuff
Reviewed 2 weeks ago via mobile

Stayed here for 3 nights, Room was small for price. Bed comfortable and room clean Service in restaurant for breakfast is seriously slow if you order of the menu. I waited 30 minutes for valet to get the car when there was no one else waiting In a good location downtown but I would stay else where next time

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Thank Andrew R
Management response:

Thank you for providing feedback regarding our hotel. We apologize you felt the room was small and some of our service areas were slow. If you would like to discuss this further with our Management Team, please feel free to contact the hotel at 314-621-9600 and ask to speak with the Manager on Duty. -Marriott St. Louis Grand Management Team

Columbia, Missouri
Reviewed 2 weeks ago

My wife and I were treated to a night stay at the Marriott Grand Hotel in St. Louis as part of a retirement gift. Our visit got off to a great start thanks to the excellent service provided by Victor at the front desk during check-in. He was very welcoming and attentive to all our questions. He was very patient...

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2Thank DRMIZZOU
Wisconsin
Reviewed 3 weeks ago

If I was rating this hotel against its class -- business hotels -- I'd give it five stars. The staff and service were excellent. The rooms were quiet, clean and well appointed and the dining and bar are better than the average. Is it five star against all hotel types? No. But in its class it hits all the marks....

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Thank DRLand
Alexandria
Reviewed 3 weeks ago

The positive: Incredibly friendly staff (Kay at Check-In is a gem!), best gym I've ever seen in a Marriott, clean facilities, comfortable beds, well-stocked concierge lounge, great downtown location. The negative: The toilet in our bathroom was difficult to flush and it wasn't easy to turn on the shower head (handle was difficult to turn and lock into place). There...

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Thank Wildonva01
A TripAdvisor Member
Level Contributor
3 reviews
1 helpful vote
Reviewed 3 weeks ago via mobile

Nice location. Apparently somewhat newly renovated and feels new and clean. All good ... except for the world war that occurs early in the morning on the concierge level. The first morning I lied here trying to imagine what it could possibly be. Finally I opened the door to have a peek. You know when your cart at the grocery...

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Thank A TripAdvisor Member
Management response:

Good evening, Thank you for taking the time a survey in regards to your recent stay at the Marriott St. Louis Grand. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the noise surrounding your guest room. We...

Carbondale, Illinois
Reviewed 4 weeks ago via mobile

Had a little trouble figuring out which parking garage to use, as it's across the street from the hotel itself. Hotel was very nice. Quick and friendly check-in service. Rooms were clean and modern. New Smart TVs which let you utilize Netflix. HVAC was a bit noisy at night and never got cool enough for my liking, but that wasn't...

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Thank gemini8200
V S, Manager at Marriott St. Louis Grand, responded to this review

Dear Gemini8200: Thank you so much for your kind comments regarding your hotel stay at the Marriott St. Louis Grand. I am extremely pleased that you recognized the friendliness of our front desk hosts, efficiency of our smart television system and the cleanliness of our guestrooms. I will be sure to share your additional feedback with our engineering department regarding...

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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The new rooms and suites at our downtown St. Louis hotel offer modern amenities and panoramic city views. Dine and socialize at our Zenia Bar & Grille or the 8th Street Pantry, both featured in our new Greatroom. Washington Avenue and the Gateway Arch is a quick walk while the St. Louis Convention Center is across the street, our hotel is perfect for your next trip. ... more   less 

Additional Information about Marriott St. Louis Grand

Address: 800 Washington Ave, Saint Louis, MO 63101 (Formerly Marriott St. Louis Grand Hotel)
Region: United States > Missouri > Saint Louis > Downtown
Price Range: ₹ 10,081 - ₹ 19,087 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Marriott St. Louis Grand 4*
Number of rooms: 917
Reservation Options:
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Also Known As:
Renaissance St. Louis Grand And Suites
Renaissance St. Louis Grand Hotel Saint Louis
Renaissance Saint Louis
Saint Louis Renaissance
Hotel Style:
#10 Luxury Hotel in Saint Louis
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Questions & Answers

Here's what travellers have asked, with answers from Marriott St. Louis Grand staff and other travellers.
11 questions
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Questions? Get answers from Marriott St. Louis Grand staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for an upgrade.”
 of 5 bubbles cindag2016, 28 Dec 2016 | Read review
“We stayed on the 21st floor. It was very quiet!”
 of 5 bubbles 870LindaB, 7 Dec 2016 | Read review
“request city view/arch”
 of 5 bubbles 50isthenew40, 26 Nov 2016 | Read review
“two bed room is better”
 of 5 bubbles dongf, 5 Nov 2016 | Read review
“Be aware there are 2 towers and 2 sets of elevators”
 of 5 bubbles CarolJ861, 1 Nov 2016 | Read review
5 of 5