Which popular attractions are close to Hotel Avyan?

Nearby attractions include Lafayette Square (0.8 km), Compton Heights (0.7 km), and Forrrest Gallery (0.9 km). See all nearby attractions.

What are some of the property amenities at Hotel Avyan?

Some of the more popular amenities offered include free wifi, a fitness centre, and free parking. See all property amenities.

Is parking available at Hotel Avyan?

Yes, free parking is available to guests. Learn more.

What are some restaurants close to Hotel Avyan?

Conveniently located restaurants include Blues City Deli, Eleven Eleven Mississippi, and Clementine's Naughty and Nice Creamery. See all nearby restaurants.

Are there opportunities to exercise at Hotel Avyan?

Yes, guests have access to a fitness centre during their stay. Learn more.

Are any cleaning services offered at Hotel Avyan?

Yes, dry cleaning and laundry service are offered to guests. See all property amenities.

Does Hotel Avyan offer any business services?

Yes, guests have access to a business centre and meeting rooms during their stay. See all property amenities.

Are there any historical sites close to Hotel Avyan?

Many travellers enjoy visiting Campbell House Museum (2.5 km), Gateway Arch National Park (3.1 km), and Old Courthouse (3.1 km). See all nearby attractions.

Is Hotel Avyan accessible?

Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm. Learn more.

HOTEL AVYAN (Saint Louis) - Hotel Reviews, Photos, Rate Comparison

JLT wrote a review 17 Jan

4 contributions

No Security - Truck Stolen

Looked outside to start my truck before checking out and my truck was gone and two trucks had smashed windows (all three trucks were parked in the second row in front of the lobby). Went to the front desk to tell them and could overhear the employees arguing in the back because the employee on shift was not monitoring the security the cameras during their shift that morning. When they finally came out, I told them that my truck was gone, so they finally called the police. Asked if they had access to watch the security footage and apparently only the owner has the authorization to go back and review it. Well, the owner never showed up in the four hours that we were there trying to rearrange another ride out of STL, so we were never able to see the footage. The hotel then said they would call us when the footage was sent to the police.. that never happened. The hotel did nothing to help us.. did not refund the room, did not offer to accommodate anything to help the situation other than offer us the room for another night, and did not seem to really care about the situation. Pay a little more and stay somewhere that has better security.…

Date of stay: January 2022Trip type: Travelled with friends

Helpful

Response from Hotel Manager, Other at Hotel Avyan

Responded 2 days ago

Dear Guest, I am very sorry to read about the poor experience you had during the stay. Please accept our sincere apologies, this is indeed very unfortunate. I fully understand your disappointment and frustration due to the multiple issues you have mentioned. Whatever may be the reasons, we will definitely verify the reality and take actions against the concerned after investigations and steps to prevent such happenings in the future. We would like to inform that this is not a regular feature of our hospitality and we will properly check your comments with the team and implement appropriate solutions to please our guest. I hope you will understand and consider us again in the future as we would love the chance to change your impression of our property. Sincerely, Hotel Manager.

Jeff Slo wrote a review Dec 2021

Chicago, Illinois74 contributions67 helpful votes

a real dump

worn out rooms and hallways. cords for tv all over the place. not a place u want to stay. and a dub $10 cleaning fee. what is that? who itemizes that separately? dumb, I don't care for that kind of trickery. in addition to a $35 pet fee.

Date of stay: December 2021

Value

Cleanliness

Service

Helpful

Response from Hotel Manager, Other at Hotel Avyan

Responded 1 week ago

NC wrote a review Nov 2021

1 contribution1 helpful vote

Terribly rude and racist staff

Do not bother reserving your stay with Hotel Avyan. The manager and staff at reception have been nothing but rude, inconsiderate, and extremely racist. If you do not have an american accent their tone and demeanor changes instantly and treat you indifferent. They do not do their jobs correctly and will kick you out the second check out time has arrived without even checking if the stay has been extended. It is a complete waste of money. Cleaning service will try to open your door while you are in there and don't knock. If they cannot open the door immediately then they leave and you go days without cleaning service.

Date of stay: October 2021

Value

Service

Sleep Quality

Trip type: Travelled on business

1 Helpful vote

Helpful

Response from Shilpa Patel, Owner at Hotel Avyan

Responded 4 Nov 2021

Hello Guest, Thanks for the stay and your feedback. It is really disappointing to note that our staff behaved in an impolite way. This is critical. We will verify and manage to check and train the concerned staff. Guest feedback is important to us and necessary improvements will be made. Request your understanding and consideration for future visits. Sincerely, Hotel Manager.

Sam M wrote a review Oct 2021

1 contribution1 helpful vote

Non-Smoking Room Smells like Cigarettes

The non-smoking room we got has definately been smoked in. We've stayed a couple times now and it was like that both times. The whole floor smells that way. The entryway smells that way too. It even smells that way outside, since the workers are all lounging around on a union break smoking.

Date of stay: October 2021Trip type: Travelled with family

1 Helpful vote

Helpful

Response from Shilpa Patel, Owner at Hotel Avyan

Responded 25 Oct 2021

Dear Valued Guest, Thanks for your stay at our hotel.Our apologies for all the inconveniences you had with your stay like the smoke smell issue. We are making efforts to offer our guests a better stay, but somehow it has not worked for you. Your review is serious to us and we will take effective actions to check and rectify the mismatches and you can truly expect a better stay next time. Hope to see you back, Sincerely, Hotel Manager.

Meadow M wrote a review Sep 2021

1 contribution1 helpful vote

Never Stay Here!!!!

When I walked in the room, I was greeted with a strong smell of smoke and leftovers left in the mini fridge. I was tired, so I didn’t complain and just wanted to sleep. I was then charged $250 for smoking in my room when I have never smoked a day in my life. I was also charged another $80 for no explanation. I was then lectured by whoever was behind the front desk for having my mother call instead of calling myself, even though I had to call from three different phones to even have somebody respond. I was taken advantage of by this hotel and have now spent $500 on a subpar hotel room, being blamed for things I never did.

Date of stay: September 2021Trip type: Travelled with friends

1 Helpful vote

Helpful

Response from Shilpa Patel, Owner at Hotel Avyan

Responded 19 Sep 2021

Hello Guest, Thank you for the stay and the feedback. We are sorry for the poor impression during your stay. We care about your experience and I realize no words can change your feelings of embarrassment and inconveniences you experienced. We will investigate this with the concerned department. Actions will be taken for the closure of the grievance as well as prevention from repetition. Request your understanding and support. Sincerely, Hotel Manager.

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Hotel Avyan, Saint Louis

Hotel Avyan

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