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St. Louis City Center Hotel

1,069 reviews
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Traveller (315)
Room & Suite (242)
Dining (20)
Overview
  • Excellent19%
  • Very good32%
  • Average21%
  • Poor15%
  • Terrible13%
Travellers talk about
“scottrade center”(87 reviews)
“sun deck”(24 reviews)
“busch stadium”(85 reviews)
Free Wifi
Parking
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
3.5 Star Hotel
All hotel details
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Rooms
29 Jan30 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,069)Write a Review
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451 - 455 of 1,056 reviews
Reviewed 30 July 2014

This place is clean and the staff are friendly and try really hard to take care of everything you need. The valet is a little high at $23 a day, we wish we had gone around back for $8 a day, but we were too...More

Thank KarenDelayne
Response from Mark W, Manager at St. Louis City Center HotelResponded 4 August 2014

Dear KarenDelayne, Thank you for you choosing the Sheraton St. Louis City Center Hotel for you recent visit to St. Louis, It was a privilege having you as our guests. As we continue to strive to exceed all guests’ expectations and want every guest to...More

Reviewed 30 July 2014

Arrived in room to find leftover cake and pastries in the refrigerator and a pair of pants hanging in the bathroom. Carpets we filthy. Gum spots. Awful. After night one the room was never cleaned. Found a 1 1/2 inch dead cockroach on the carpet....More

Thank Ed K
Response from Mark W, Manager at St. Louis City Center HotelResponded 1 August 2014

Dear Ed K, Thank you for you choosing the Sheraton St. Louis City Center Hotel for you recent visit to St. Louis, and for taking the time to share your experience. Let me say that we are extremely sorry and disappointed that your guestroom here...More

Reviewed 29 July 2014

The lobby was fairly nice but the rooms are just outdated. Hotel has a feel of something from the movie THE SHINING. I was not impressed at all but it wasn't my choice either so I took one for the team. There were spots on...More

Thank Shonda Brown W
Response from Mark W, Manager at St. Louis City Center HotelResponded 2 August 2014

Dear Shonda125, Thank you for taking the time to share your feedback from your most recent stay. Our guest feedback is important to us as often times it may pinpoint an area of needed focus and attention. Please accept our apologies for the dissatisfaction of...More

Reviewed 25 July 2014

We got there around 9pm. Checkin in, unloaded the car and there kids. Went to pull out he sofa sleeper and there was a blood stain in the white sheet. I called down and they said they would send new sheets up and I had...More

1  Thank Jbgraves101
Response from Mark W, Manager at St. Louis City Center HotelResponded 4 August 2014

Dear Jbgraves101, We cannot even begin to explain how disappointed we were to read and review your comments detailing the dissatisfaction you experienced during your stay with us. Please accept my sincere apology for the inattentive, unfriendly, and overall poor service that you experienced. This...More

Reviewed 24 July 2014

Stayed one night June 06, 2014 at the Sheraton City Center St. Louis and we were completely satisfied. Having stayed at this hotel in the past we were familiar with it. Room was large and bed was extremely comfortable and everything was spotless. While it...More

Thank OnRWayFrmIllinois
Response from Mark W, Manager at St. Louis City Center HotelResponded 4 August 2014

Dear OnRWayFrmIllinois, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mark Wright Director of Operations

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18990919293212
About
Awards & Recognition
GreenLeaders Silver level
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet ( WiFi )
Hotel Amenities
Room Service
Business Centre with Internet Access
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Dry Cleaning
Self-Serve Laundry
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$ 106 - US$ 179 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Green Hotel in Saint Louis
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$ 106 - US$ 179 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Green Hotel in Saint Louis
Room types
Suites, Non-Smoking Rooms
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Traveller (315)
Room & Suite (242)
Dining (20)
Pool & Beach (18)
Hotel & Grounds (203)
Bathroom (14)
Business Centre & Event Rooms (2)
Questions & Answers
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Jillnass
23 May 2017|
AnswerShow all 2 answers
Response from derbygirl1985 | Reviewed this property |
It was $17 when we visited a couple of weeks ago so I imagine it is the same. The parking lot seemed perfectly safe, they have a lot of staff on at the ground floor so safer than anywhere else I imagine. Just make sure you... More
1
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odielask898
25 March 2017|
AnswerShow all 5 answers
Response from RastaMermaid | Reviewed this property |
Nice walk, on game day you see droves of people walking. Great location!
1
Vote
Samata N
14 March 2017|
AnswerShow all 4 answers
Response from Sue C | Reviewed this property |
The hotel area is safe. We walked to Ball Park Village from there and felt very safe.
1
Vote
Room Tips
"check the bed and mattress as soon as you get to the room."
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"The rooms are built around a quadrangle."
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"Ask for a view of the Gateway Arch"
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"Stay somewhere else"
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