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Westin St. Louis

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Westin St. Louis
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1,421 Reviews from our TripAdvisor Community

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There are newer reviews for Westin St. Louis
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Showing 1,407: English reviews
Peoria, Illinois
Reviewed 21 May 2014

Everything from check in to check out was excellent. Our valets, front desk ladies, the wait staff and room service was exceptional. The beds were comfy and loved the spa like bathroom. I would say this was in the top 3 best hotel experiences I've had.

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Helpful?
Thank bjtbq
Saint Louis, Missouri
Reviewed 20 May 2014

This was my second stay at this location and it failed to live up to my original stay. I do have to give them kudos for accomidating my request to swicth rooms becasue my wife and I were originally in a adjourning room to some very loud patrons. The room we were moved to was not as nice as the...

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Thank ST051674
Emma S, Guest Relations Manager at Westin St. Louis, responded to this review

Thank you for sharing your feedback about your recent experience and for being a loyal guest! I sincerely apologize for the issues you experienced during your second stay with us. It is certainly not acceptable that you were woken up by one of the house keeping team at 8.15, we encourage our guests to put the do not disturb sign...

Utopia, Texas
Reviewed 16 May 2014

We booked a room last minute and it was nothing but a treat. Rooms are big, awesome bathroom with steam shower and the service was amazing. Yvette at the front desk is amazing for taking care of my wife and two month old baby

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1Thank JMDudu
Palm Springs, California
Reviewed 14 May 2014

I recently rescued two chocolate lab pups from a kill shelter and was driving them across the country from California to Connecticut. A long and trying drive to be sure. Day three had me driving from Oklahoma City to St. Louis, where a friend was going to fly in and meet me for the day 4 drive from St. Louis...

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1Thank AreDoubleYouDee
Reviewed 13 May 2014

I recently attended a conference which was held at this hotel. I am not sure of when the hotel was built, but it seems new. The room was very large, comfortable and clean. The conference area was clean and convenient. The hotel is directly across the street from the baseball stadium. The Cardinals played a couple of games while I...

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Thank blcarver
Fayetteville, Arkansas
Reviewed 13 May 2014

This was a pretty nice hotel. It was quite spacious, bed was comfortable, and the interior was very slick and sophisticated. Their gym is not much to brag about for a hotel that charges 200~300 a night. They had several treadmills but other than that, their fitness equipment were all very old, free weights only went up to 35 lbs,...

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1Thank Chameleon0913
Kansas City, Missouri
Reviewed 12 May 2014

I organized a group through Tracey Barrier, Senior Catering Manager -Tracey.barrier@westinstlouishotel.com at the Westin St Louis Hotel and had extremely professional service from the beginning until the end of my event. My group stay at the hotel for approx 10 days and they all felt that they received the highest form of professional and courteous service during their stay. I...

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1Thank TrialSiteMgr
Caguas, Puerto Rico
Reviewed 12 May 2014

I just recently came back from a training at this hotel. It's just beautiful, clean, large bathrooms with tub and large rooms with high ceilings. I had a pretty good view for a third floor room, I could see Bush Stadium and basically most surroundings since I was in a corner room with many windows! Express Service was excellent prompt...

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1Thank Busylady56
Palm Springs, California
Reviewed 11 May 2014 via mobile

Poor service, terrible restaurant, great location, nice room.we waited one night for 10 min.at the front desk to valet our car, we could not use the door to our building, had to walk way out if our way, they did not come to clean our room even after we called.sink leaked, drain did not drain. No pool.

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Thank Tammyteach
Robert W, General Manager at Westin St. Louis, responded to this review

Dear Tammyteach, On behalf of the entire team at the Westin St. Louis, I would like to thank you for your review, while at the same time apologize about your experience at the hotel. The entire team takes great pride and effort to ensure our guest’s experience is a very positive one, and once this is reviewed with our team,...

Florence, Alabama
Reviewed 11 May 2014

The Westin St. Louis, where do I begin? First off I really love that place! The hotel and the employees are wonderful. The person I met at the Westin was Shannon, who works at the front desk and let me tell you – Shannon made sure that all of my stay requirements were met and that impressed me because I...

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1Thank jlp_powell
Robert W, General Manager at Westin St. Louis, responded to this review

Dear jlp_powell, Thank you so much for posting your review of the Westin St. Louis on Tripadvisor.com. Your positive comments on your experiences in addition to our great, hard-working associates are very much appreciated by me and the entire team! I couldn’t agree more, Shannon and Tracy are the “Cream of the Crop” and I know you would have mentioned...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
GreenLeadersBronze level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located in the historic Cupples Station section of St. Louis, the Westin St. Louis boasts a premiere setting. Enjoy the nearby federal courthouse, pedestrian mall, and famed Gateway Arch. Watch a Cardinals game at Busch stadium or just explore the city. A convenient Avis car rental onsite makes getting around easy.Your experience at the Westin St. Louis will be sure to engage the senses, with an interactive display kitchen at the delicious Clark Street Grill.Reenergize and renew in our Solera Health Club & Spa, a full-service spa featuring a selection of soothing signature treatments including massage, body treatments, and facials. Our full service business center allows you to take care of any last-minute details if you are hosting an event in one of our various meeting spaces.The guest rooms and suites at the Westin St. Louis are beautifully appointed, with contemporary conveniences such as High Speed Internet Access, and our signature Heavenly Bed®. Boasting high ceilings and a separate soaking tub, you are sure to stay relaxed during your stay. ... more   less 

Additional Information about Westin St. Louis

Address: 811 Spruce St, Saint Louis, MO 63102-1717
Region: United States > Missouri > Saint Louis > Downtown
Price Range: ₹ 10,858 - ₹ 27,369 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Westin St. Louis 4.5*
Number of rooms: 255
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Also Known As:
Westin St. Louis Hotel Saint Louis
Westin Saint Louis
Saint Louis Westin
Westin Hotel St Louis
Hotel Style:
#2 Romantic Hotel in Saint Louis
#2 Spa Hotel in Saint Louis
#3 Business Hotel in Saint Louis
#7 Luxury Hotel in Saint Louis
#8 Green Hotel in Saint Louis
#11 Family Hotel in Saint Louis
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Questions & Answers

Here's what travellers have asked, with answers from Westin St. Louis staff and other travellers.
21 questions
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Questions? Get answers from Westin St. Louis staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose high floors on the north side avoid road noise from the highways and late night bar patrons”
  • Powder room
danc884, 27 Apr 2017 | Read review
“Ask for a view of the ball park..”
Jaxon2004, 17 Apr 2017 | Read review
“Eat side faces direct to Busch Stadium. If you are adverse to noise avoid that side on game days.”
294travisv, 11 Apr 2017 | Read review
“Rooms facing Busch Stadium would have the best view.”
Tobaccopat, 2 Mar 2017 | Read review
“There really aren't bad rooms.”
734margea, 13 Feb 2017 | Read review
5 of 5