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Westin St. Louis

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Traveller (405)
Room & Suite (238)
Dining (17)
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Rooms
23 Dec24 Dec
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1 room, 2 adults, 0 children
Standard Room
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About
  • Excellent64%
  • Very good24%
  • Average7%
  • Poor3%
  • Terrible2%
Certificate of Excellence
GreenLeaders Bronze level
Located in the historic Cupples Station section of St. Louis, the Westin St. Louis boasts a premiere setting. Enjoy the nearby federal courthouse, pedestrian mall, and famed Gateway Arch. Watch a Cardinals game at Busch stadium or just explore the city. A convenient Avis car rental onsite makes getting around easy.Your experience at the Westin St. Louis will be sure to engage the senses, with an interactive display kitchen at the delicious Clark Street Grill.Reenergize and renew in our Solera Health Club & Spa, a full-service spa featuring a selection of soothing signature treatments including massage, body treatments, and facials. Our full service business center allows you to take care of any last-minute details if you are hosting an event in one of our various meeting spaces.The guest rooms and suites at the Westin St. Louis are beautifully appointed, with contemporary conveniences such as High Speed Internet Access, and our signature Heavenly Bed®. Boasting high ceilings and a separate soaking tub, you are sure to stay relaxed during your stay.
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Property amenities
Restaurant
Business Centre with Internet Access
Fitness Centre with Gym / Workout Room
Paid Wifi
Paid Internet
Meeting Rooms
Wheelchair Access
Bar/Lounge
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Minibar
Good to know
HOTEL STYLE
Safe
Luxury
HOTEL CLASS
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Reviews(1,567)
Traveller rating
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  • 383
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Mrs B
Mt. Vernon
5629
Reviewed 1 week agovia mobile
Well, to concur with my first review of this fabulous property, I do love this place! The rooms are oversized and grand! I love the windows and the height of the ceiling. The beds are comfortable, and the bathroom is FABULOUS! The Westin St. Louis does NOT disappoint!!! I'm glad to be back for 2 days and would continue to return indefinitely.
Thank Mrs B
Aquajh
Missouri
135
Reviewed 2 weeks agovia mobile
The hotel was nice and a room was quite and spacious. Although breakfast buffet was not good compared to other Westin hotels. I enjoyed staying there. I recommend the corner room with Stadium view. Also, hotel staffs were nice and very friendly.
Thank Aquajh
LBGansfam
Newton, Massachusetts
6029
Reviewed 3 weeks ago
I was skeptical after reading the reviews about the hotel needing to be upgraded. We found it to be just beautiful! Our room was huge, the bed was comfortable, everything worked well and it was well appointed. We self-parked easily and had a magnificent view of the ballpark directly across the street. The hallways were grand, and reminiscent of whatever the former use of the building was prior to its redevelopment. The food in the lobby restaurant was quite good and overall we had a really wonderful, albeit short stay. My only criticism was exterior, not interior, as the outside of our windows were truly filthy, making it difficult to take nice pictures of the Arch and the ball park with the statue of Stan Musial at the entrance.
Thank LBGansfam
Leigth M
Los Angeles, California
505285
Reviewed 3 weeks agovia mobile
Credit to the people who work at the Westin St. Louis, as they are all well trained professionals who shouldn’t be discredited because of the horrible property they are in.

Arrived to find the room stained with smoke, like the cigarettes were still burning inside. It got worse in the bathroom like someone was dumping butts down the toilet. Disgusting. At first called to let the desk know it wasn’t us so we wouldn’t be charged but after a minute decided we couldn’t stay and moved rooms. (Super great front desk made the change and sent housekeeping to fix the room immediately, so again people plus!)

Second room was clean and fresh, but wall paper was peely in places, coffee maker sprayed coffee everywhere, and shocking lack of amenities for a Westin (no shampoo, no toiletries like cotton swab) Hairdryer almost caught fire, hallways are super long and far from elevators, and the entire place is just weird shades of Brown. In addition to needing to fix some random appliances they badly need to modernize this old joint.

Will give the Heavenly Bed credit where due. Great night sleep, of course I was anxious to close my eyes to stop looking at all the BROWN!! So ugly.
Thank Leigth M
Response from Brian S, Director of Operations at Westin St. Louis
Responded 3 weeks ago
Dear leigthm, Thank you so much for staying with us during your trip to St. Louis! I appreciate you taking the time out of your day to give us this feedback to help us improve our property and our guests’ overall experience. I am pleased to share that we are starting a multi-million dollar renovation this year to update our hotel, so luckily most of the issues you reported will be corrected when you join us in the future. This renovation will include a complete color scheme update to something much more modern. I’ve spoken with our Housekeeping and Engineering teams to correct the items that are in our control currently and will use your feedback to help our team provide a much higher level of service in the future. This is not the typically high level of service we provide, and for that I truly apologize. If you are in St. Louis again, please contact me personally at brian.schneider@westinstlouishotel.com and I would be happy to ensure you have an amazing stay.
NRWS
Baltimore, Maryland
172
Reviewed 4 weeks agovia mobile
I lodged at the Westins for 3 nights and wasn't impressed. The bathrooms are extremely large, but the hotel overall could stand some major renovations. Here are some of my turn offs:

1. Stained carpets near elevators and in my room
2. Cobwebs on desk lamp
3. Badly chipped furniture and scarred walls...paint job needed
4. Beds SUPER soft, noisy, and lumpy
5. Fridge need defrosting
6. Gym was okay but has to walk in the cold weather to the next building to get to it.
Thank NRWS
Response from Brian S, Director of Operations at Westin St. Louis
Responded 4 weeks ago
Dear NRWS, Thank you so much for staying with us during your trip to St. Louis! I appreciate you taking the time out of your day to give us this feedback to help us improve our property and our guests’ overall experience. I am pleased to share that we are starting a multi-million dollar renovation this year to update our hotel, so luckily most of the issues you reported will be corrected when you join us in the future. I’ve spoken with our Housekeeping and Engineering teams to correct the items that are in our control currently and will use your feedback to help our team provide a much higher level of service in the future. This is not the typically high level of service we provide, and for that I truly apologize. If you are in St. Louis again, please contact me personally at brian.schneider@westinstlouishotel.com and I would be happy to ensure you have an amazing stay.
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Questions & Answers
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RuthieCG
3 September 2018|
Answer
Response from smh143 | Reviewed this property |
I did not see an outdoor pool.
0
Votes
Sue M
1 September 2018|
AnswerShow all 2 answers
Response from smh143 | Reviewed this property |
Not sure about that.
0
Votes
santismommy
21 May 2018|
Answer
Response from 815Jack12342014 | Reviewed this property |
I don’t know the answer to this. It is a pretty nice hotel so I would guess they have this type of accommodations.
0
Votes
Room Tips
"ask for a room facing the ball park!"
LBGansfam
3 weeks ago
Read review
"Some rooms offer great views of Busch Stadium."
B6601ZArobertm
1 Oct 2018
Read review
"Third base is a great view, but close to the train tracks which can be noisy on lower levels"
laurent845
22 Aug 2018
Read review
"Get a Room With a View of the St. Louis Arch"
shellyc653
18 Aug 2018
Read review
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PRICE RANGE
US$ 141 - US$ 397 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
westin st. louis hotel saint louiswestin saint louissaint louis westinwestin hotel st louis
LOCATION
United StatesMissouriSaint LouisDowntown
NUMBER OF ROOMS
255
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