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The Chase Park Plaza

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1,036 Reviews from our TripAdvisor Community

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Showing 1,020: English reviews
Beijing
Reviewed 31 December 2016

This hotel is in a great location and has a lot of potential but has some significant drawbacks that need to be addressed. The common areas were beautifully decorated for the holidays, our room was clean, the beds were extremely comfortable and the front desk as well as housekeeping and the bell staff were friendly. In the past the Chase...

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Helpful?
Thank Guinness R
ChaseParkPlazaHotel, General Manager at The Chase Park Plaza, responded to this review

Please allow me to extend our sincere apologies for your experience with our in-room dining. We continually strive to meet and exceed the expectations of our guests and deeply regret that we fell short on this occasion. Your feedback will be shared with the rest our management team to review with our staff. It's our hope you will allow us...

Saint Louis, Missouri
Reviewed 30 December 2016

We booked here as a getaway in February. The hotel has tons of character and charms. I love the area (CWE is a wonderful place to walk around and so is the LOOP). The hotel has the fabulous restaurant in the Tenderloin Room (make sure to order the shrimp and cherries jubilee) and other trendy bars. It is a great...

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Helpful?
Thank rebekah m
ChaseParkPlazaHotel, General Manager at The Chase Park Plaza, responded to this review

It’s wonderful to hear that you treated yourself to a relaxing weekend with us and enjoyed exploring our great city and a fabulous dinner. We believe that taking time for yourself to recharge should always be a priority. Thank you for choosing The Chase Park Plaza for your getaway, we hope to see you again soon!

Salisbury, Missouri
Reviewed 30 December 2016

Just returned from three days at the Chase Park Plaza. Everything from the check-in to the beautiful suite and Club Lounge exceeded my expectations. So much to see in walking distance that we never retrieved our car from the valet parking until it was time to leave. Had reserved the two-bedroom, two-bath suite (Room 921) with views over the Forest...

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Helpful?
Thank traleebound
ChaseParkPlazaHotel, General Manager at The Chase Park Plaza, responded to this review

Nothing pleases us more than learning that we exceeded your expectations during your holiday getaway. We're delighted that we could provide you with everything you needed for a comfortable and pleasant visit. Thank you, and we look forward to welcoming you back to The Chase Park Plaza!

Dallas, Texas
Reviewed 24 December 2016 via mobile

We booked the two room suite. Very spacious but needs some updating. They still have those huge box TVs. The bathrooms were clean enough but also worn and NO hot water. The location is good. Convenient to restaurants.

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Helpful?
Thank Julie A
ChaseParkPlazaHotel, General Manager at The Chase Park Plaza, responded to this review

Thank you, Julie, for sharing your feedback. We regret you had a concern with your hot water. We encourage guests to let us know if there is anything we can do while on-site to make your stay more comfortable. Our maintenance team will certainly look into this matter. We do hope the next time you visit the area that you...

Reviewed 23 December 2016 via mobile

Love the Chase and have stayed here many times being loyal clients and had a wonderful experience but this time not so good. Checked in no problem then proceeded to go up to the room which was about 100 miles away from the elevator, and with my father in a wheelchair and steps as well leading up to the room!...

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Helpful?
Thank Joseph P
ChaseParkPlazaHotel, General Manager at The Chase Park Plaza, responded to this review

Our deepest apologies for the disappointing experience you had after so many prior amazing visits. I am unsure of the exact details, but had we known that a wheelchair accessible room was needed and any other special requirements, we would have tried to accommodate you in any way possible to ensure another amazing visit. As a long time guest to...

Seattle, Washington
Reviewed 21 December 2016 via mobile

We recently visited the hotel for a three day appointment. At check in we were just handed keys, no hotel explanation or help with bags offered. When we got to the suite to say it was dirty was an understatement. We called down and we're shown was even worse. Clearly no care at all was taken and the dust was...

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Helpful?
1Thank Samantha H
ChaseParkPlazaHotel, General Manager at The Chase Park Plaza, responded to this review

We would like to extend our heartfelt apologies for your disappointing experience with us. Please know that your stay does not reflect the high standards that we aim to achieve and your comments will be addressed with our housekeeping team to ensure we are on top of our game. We appreciate your recognition of the fine service you received from...

Paducah, Kentucky
Reviewed 12 December 2016

Wonderfully classic hotel in a great location. Met our expectations, which is hard for a family of 5. Will definitely visit again. Close by to Stl Zoo & all the attractions of Forest Park. Also, close to metro stop if going downtown to a ball game.

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Helpful?
Thank Blann H
ChaseParkPlazaHotel, General Manager at The Chase Park Plaza, responded to this review

We're delighted to hear that your stay with us met your family's expectations and that our location near some of the finest attractions in St. Louis was a highlight of your stay. Thank you for sharing your feedback. We would love to welcome you all back to The Chase Park Plaza!

Edwardsville
Reviewed 12 December 2016

This is a high end place to stay. Great location and walkable to several bars and restaurants in the immediate area. When our room wasn't ready by 5pm, the front desk clerk vouchered my valet parking. Nice that I didn't have to haggle with anyone or ask for a manager, he just did it on his own because he knew...

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Helpful?
Thank waz_jd
ChaseParkPlazaHotel, General Manager at The Chase Park Plaza, responded to this review

Reading that you had a 1st class experience made our day! Guest satisfaction is always our number one priority, and we're delighted that was evident during your stay. Thank you for rating us so highly. It would be our pleasure to welcome you back to The Chase Park Plaza!

Saint Louis, Missouri
Reviewed 12 December 2016

First time staying at the Chase Hotel but I have visited many times since I am a residence of St. Louis. I had 4 rooms reserved for our office Holiday Party.Every room was different all on the same floor with executive lounge access. My room was right by elevator and normally I do not mind this but at this hotel...

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Helpful?
Thank Gaye P
ChaseParkPlazaHotel, General Manager at The Chase Park Plaza, responded to this review

We are very sorry to hear that your time with us wasn't what you had hoped for. We encourage guests to let us know how we can make your stay more comfortable while on-site, our staff would be happy to assist in any way. Your feedback is appreciated, and it's our hope you'll give us another opportunity to win you...

Saint Louis, Missouri
Reviewed 8 December 2016

Attended a corporate affair in the Zodiac Room of the Chase Park Plaza. Elegantly decorated in teal and silver, plenty of tables at all levels, and truly appreciated the addition of the white furniture. The room walks out to a terrace that overlooks the city and its twinkling lights. The food was beyond good...it was wonderful and captured my senses...

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Helpful?
Thank Gerri L
ChaseParkPlazaHotel, General Manager at The Chase Park Plaza, responded to this review

The spirit of the season does come alive at The Chase Park Plaza, and we're thrilled you offered our future guests a glimpse of they can expect during a holiday event. It's such a great feeling to know your needs were met and exceeded during your time with us. Thank you, Gerri, and we hope to have the pleasure of...

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Restaurant
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
You’ve arrived at The Chase Park Plaza hotel, a vibrant legend accommodating guests in grand style, here in the heart of St. Louis. This stately landmark is home to a celebrated history. Through a recent renovation, that storied past has been lovingly preserved and artfully revitalized, with improvements ranging from décor updates to a five-screen cinema. More than one million square feet of luxurious accommodations await you, including: Impeccable guest suites, five fabulous restaurants, expansive event and meeting facilities, five-screen cinema, outdoor heated pool, first-class spa and fitness facilities, the private residences In addition to premier amenities. The Chase Park Plaza offers you a premier location surrounded by the very best St. Louis has to offer. On your doorstep is the Central West End, one of the city’s most popular dining and entertainment areas. Just across the street you’ll find Forest Park, home to fine museums, a world-renowned zoo and one of the country’s finest public golf courses. As our guest, you’re also just moments away from the Barnes-Jewish Hospital complex, Busch Stadium, Washington University, St. Louis University, the downtown and Clayton business districts and Lambert International Airport. At The Chase Park Plaza you’ll feel truly welcome. In so many ways. ... more   less 

Additional Information about The Chase Park Plaza

Address: 212 N Kings Highway, Saint Louis, MO 63108
Region: United States > Missouri > Saint Louis
Price Range: ₹ 12,098 - ₹ 20,230 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Chase Park Plaza 4.5*
Number of rooms: 251
Reservation Options:
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Also Known As:
Chase Park Plaza Hotel Saint Louis
Park Plaza Chase
Park Plaza Saint Louis
Saint Louis Park Plaza
Hotel Style:
#3 Spa Hotel in Saint Louis
#11 Luxury Hotel in Saint Louis
#36 Business Hotel in Saint Louis
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Questions & Answers

Here's what travellers have asked, with answers from The Chase Park Plaza staff and other travellers.
9 questions
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Saint Louis, Missouri
2 months ago
Neosho, Missouri
2 months ago
Indianapolis, Indiana, United States
Springfield, Illinois
over a year ago

See all questions (9)

Questions? Get answers from The Chase Park Plaza staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floor, balcony room, park facing”
 of 5 bubbles photog81, 5 Feb 2017 | Read review
“Depends if you want a suite, a kitchen or a view.”
 of 5 bubbles tomm606, 4 Feb 2017 | Read review
“Loved our room...921, spacious, nice views out the front, lots of light.”
 of 5 bubbles traleebound, 29 Dec 2016 | Read review
“Choose the club package - it is worth it.”
 of 5 bubbles pbennett684, 26 Nov 2016 | Read review
“Book a room with a view of Forest Park or downtown St. Louis”
 of 5 bubbles 866TaylorB, 8 Nov 2016 | Read review
5 of 5