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The Chase Park Plaza

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1,012 Reviews from our TripAdvisor Community

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Showing 997: English reviews
Saint Louis, MO
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed yesterday NEW via mobile

This is a lovely building. The holiday decorations are lovely. We had excellent service from the valet and bellman. Our disappointment was our 2 bedroom suite reservation was wrong and when we checked out the rate was wrong. We made our reservation on the phone and thankfully had an email confirmation to show what we reserved and the correct rate.... More 

Thank katdodge1
Level Contributor
43 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 4 days ago NEW

My wife and I originally booked a room at the Holiday Inn-Forest Park for a week in St. Louis. With 36 family members in town for Thanksgiving, however, I decided that it would be nice to stay at a much better and more comfortable hotel with a larger room, if possible, for time to get away from the crowd during... More 

Thank LibMan
ChaseParkPlazaHotel, General Manager at The Chase Park Plaza, responded to this review

We are so glad to know that you enjoyed all the comforts of home, peacefully during your family visit to St. Louis. Our on-site movie theater is perfect for guests needing a time-out to relax, and we're happy to hear you could take advantage of that along with enjoying many of the great area restaurants. Thank you for sharing your... More 

United States
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 1 week ago NEW via mobile

Our 16th wedding anniversary was made even more special by our stay at the Chase!!..after considering each of the finest hotels in the area, we chose to stay here, based upon: central location, amenities, price & onsite activities. The suite was breathtaking and the valet staff was attentive & courteous. We will definitely return!!!!!

Thank Lydia H
ChaseParkPlazaHotel, General Manager at The Chase Park Plaza, responded to this review

Your kind words mean a great deal to us and we are truly pleased that we succeeded in creating a memorable anniversary stay for you. We are grateful you have rated us so highly, and can't wait to welcome you back to The Chase Park Plaza! More 

Palo Alto, California
Level Contributor
16 reviews
Reviewed 1 week ago

We chose the junior suite which was extremely spacious. The club package gave us complimentary evening drinks and breakfast which added to the value. We could not believe the hotel had 5 boutique cinemas and the largest and best equipped gym I have ever seen in a hotel. Located next to Forest Park which was great for running, walking, ice... More 

Thank pbennett684
ChaseParkPlazaHotel, General Manager at The Chase Park Plaza, responded to this review

It's truly flattering to read that you've rated us as one of the best hotels you've ever stayed in. Thank you for sharing your feedback, it's a wonderful feeling to know that we succeeded in creating a truly memorable experience for you. We look forward to welcoming you back to The Chase Park Plaza! More 

Los Angeles, California
2 reviews
Reviewed 2 weeks ago

The hotel is situated next to a large park. The hotel is beautiful. Many amenities. There is a health club and even a movie theatre on the premises. The food was excellent. The staff was very friendly.

Thank ronaldhecker
ChaseParkPlazaHotel, General Manager at The Chase Park Plaza, responded to this review

Thank you so much for sharing all the highlights of your visit that made your time with us so enjoyable. From our onsite movie theater to our fitness center and spa we have all the amenities to ensure our guests enjoy a memorable stay. We are grateful for your feedback and look forward to seeing you again soon at The... More 

New York City, New York
Level Contributor
60 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
Reviewed 3 weeks ago via mobile

Top notch hotel. Just great under every aspect. Spotless, amazing housekeeping who proactively helps you, great room service and and just an all around great experience. Steakhouse is ok, nothing special really.

Thank NYCAlfie
ChaseParkPlazaHotel, General Manager at The Chase Park Plaza, responded to this review

We couldn't be happier to learn that you felt so well taken care of throughout your stay and your time was exceptional! We are grateful you have shared your experience with us and we enjoyed having you as our guest. We hope to have the pleasure of welcoming you back to the Chase Park Plaza! More 

2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 weeks ago via mobile

This is a heritage, premium hotel, but I am super disappointed this time (am staying here now). Nothing seems to be working well. The phones are broken - I have to call the operator to get to anyone - none of the speed buttons work and there is no directory with numbers. The operator answers on several rings, probably because... More 

Thank Cravishankar
ChaseParkPlazaHotel, General Manager at The Chase Park Plaza, responded to this review

We always value the feedback that our guests can provide and appreciate you taking the time to share your review with us. Please accept my apologies for the inconveniences that you experienced with our phone, as your experience doesn’t reflect our usual service standards. I am sorry to learn that your experience fell below our usual high standards of service... More 

Grand Rapids, Michigan
Level Contributor
779 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 208 helpful votes
Reviewed 3 weeks ago

An Iconic St. Louis Hotel, the Chase Park Plaza is a landmark. It's at the NE corner of Forest Park and near a lot of attractions and the St. Louis Medical Center area. Built during the 1930s depression in Art Deco style, it's a great example of that era. It has stayed competitive with all the new hotels, showing off... More 

Thank RickMIusa
ChaseParkPlazaHotel, General Manager at The Chase Park Plaza, responded to this review

We love how much you appreciated the historic charm, amenities and unique features of our hotel that set us apart from all the rest. Thank you for sharing your beautifully written review of your stay with us. We would be honored to welcome you back to the Chase Park Plaza. More 

Goreville, Illinois
Level Contributor
51 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 3 weeks ago via mobile

Well for a 4.5 star hotel i was a little disappointed. we had a 1 bedroom and the carpet is old looking, the wallpaper is a little dirty in spots, some mold in the shower, and some noticeable wear and tear on the furnishings. For the price I would suggest other nice hotels in the area.

1 Thank familytimefun
ChaseParkPlazaHotel, General Manager at The Chase Park Plaza, responded to this review

Although we are grateful for the feedback that you’ve provided, we do regret to learn about your disappointing stay. Thank you for pointing us to the areas that require our immediate assistance, as I assure you that your feedback will be shared with the appropriate members of our staff. We hope we have the opportunity to welcome you back again. More 

Level Contributor
54 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 3 weeks ago via mobile

We stay at this hotel whenever in St. Louis. We find it very close to downtown as well as quite close to Barnes – Jewish Hospital, the zoo, the science Museum, and parks. The neighborhood is quite wonderful next to Barnes Jewish Hospital. The restaurants are great and there are a few upscale clothing stores to browse through. It's nice... More 

Thank Eston S
ChaseParkPlazaHotel, General Manager at The Chase Park Plaza, responded to this review

Thank you for your continued loyalty! It is always a pleasure to welcome you back to the Chase Park Plaza and we’re happy to hear that our location works out so well for you during each visit with us. We always want our guests to enjoy a comfortable and care-free visit and are delighted that our pool is one of... More 

248 photos of this hotel

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All Traveller Photos (215)
Hotel & Grounds (24)
Room/Suite (63)
View from Room (11)
Dining (6)
Pool/Beach Area (11)
Bathroom (24)
Other (76)

Management photos: Courtesy of the property manager

All Management Photos (33)
Room/Suite (11)
Pool/Beach Area (3)
Hotel & Grounds (4)
Business Centre/Function Rooms (8)
View from Room (2)
Other (5)
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  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
You’ve arrived at The Chase Park Plaza hotel, a vibrant legend accommodating guests in grand style, here in the heart of St. Louis. This stately landmark is home to a celebrated history. Through a recent renovation, that storied past has been lovingly preserved and artfully revitalized, with improvements ranging from décor updates to a five-screen cinema. More than one million square feet of luxurious accommodations await you, including: Impeccable guest suites, five fabulous restaurants, expansive event and meeting facilities, five-screen cinema, outdoor heated pool, first-class spa and fitness facilities, the private residences In addition to premier amenities. The Chase Park Plaza offers you a premier location surrounded by the very best St. Louis has to offer. On your doorstep is the Central West End, one of the city’s most popular dining and entertainment areas. Just across the street you’ll find Forest Park, home to fine museums, a world-renowned zoo and one of the country’s finest public golf courses. As our guest, you’re also just moments away from the Barnes-Jewish Hospital complex, Busch Stadium, Washington University, St. Louis University, the downtown and Clayton business districts and Lambert International Airport. At The Chase Park Plaza you’ll feel truly welcome. In so many ways. ... more   less 

Additional Information about The Chase Park Plaza

Address: 212 N Kings Highway, Saint Louis, MO 63108
Region: United States > Missouri > Saint Louis
Price Range: ₹ 8,796 - ₹ 16,569 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Chase Park Plaza 4.5*
Number of rooms: 251
Reservation Options:
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Also Known As:
Chase Park Plaza Hotel Saint Louis
Park Plaza Chase
Park Plaza Saint Louis
Saint Louis Park Plaza
Hotel Style:
#3 Spa Hotel in Saint Louis
#11 Luxury Hotel in Saint Louis
#36 Business Hotel in Saint Louis
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Questions & Answers

Here's what travellers have asked, with answers from The Chase Park Plaza staff and other travellers.
8 questions
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Questions? Get answers from The Chase Park Plaza staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose the club package - it is worth it.”
 of 5 bubbles pbennett684, 26 Nov 2016 | Read review
“Book a room with a view of Forest Park or downtown St. Louis”
 of 5 bubbles 866TaylorB, 8 Nov 2016 | Read review
“Best to stay elsewere”
 of 5 bubbles SambaJones, 6 Nov 2016 | Read review
“Park Side Tower only”
 of 5 bubbles johnaQ7063LM, 5 Nov 2016 | Read review
“Only rooms with balconies are located on the south side.”
 of 5 bubbles UC1Scooter, 1 Nov 2016 | Read review
5 of 5
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