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Embassy Suites by Hilton St. Louis St. Charles

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Traveller (132)
Room & Suite (64)
Dining (17)
Overview
  • Excellent64%
  • Very good22%
  • Average8%
  • Poor3%
  • Terrible3%
Travellers talk about
“happy hour”(50 reviews)
AMENITIES
Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
3 Star accommodation
All hotel details
Additional information
Offers from Embassy Suites by Hilton St. Louis St. Charles
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Embassy Suites by Hilton St. Louis St. Charles
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
2 Sep3 Sep
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,396)
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1,395 results
Traveller rating
877
306
118
49
45
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LanguageEnglish
877
306
118
49
45
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1 - 5 of 1,395 reviews
Reviewed yesterday

Booked this property with points at the last minute so we could attend the PGA golf tournament at Bellerive. Everything was perfect from check in till check out. Staff was extremely friendly and competent. Ordered room service the first night. It arrived hot and fresh....More

Thank Stacey C
Hotel's Favourite
Reviewed 23 June 2018

This is an excellent hotel! The St. Charles trolley can pick you up at the hotel and take you to Main Street Historical St. Charles, which is a great place for a meal and walking around. Right below that street is the Katy Trail.... you...More

1  Thank Lala1015
Response from Tim L, General Manager at Embassy Suites by Hilton St. Louis St. CharlesResponded 25 June 2018

Thank you for returning to our property and taking the time to write such a great review. I'm glad you were able to explore so much of our surrounding area. We look forward to having your and your grandkids here again in the near future.

Reviewed 3 days ago

At check in askef for upgrade being a Honors Gold they did not check at all for the request. When we got in the room we called down and requested roll away crib waited an hour and had to call again. The ice machine on...More

Review collected in partnership with Embassy Suites Hotels
Thank llawrence546
Response from Tim L, General Manager at Embassy Suites by Hilton St. Louis St. CharlesResponded yesterday

Thank you for taking the time to give us your feedback, and thank you for being a Gold Hilton Honors Member. I'm incredibly sorry for the issues you encountered during your stay. This is definitely not the standard of hospitality we practice at the hotel....More

Reviewed 4 days ago

First of all, I am a seasoned traveler, (Diamond with Hilton, Platinum Elite with Marriott) and when traveling that often, you do run into "situations" with the car, the airlines, the hotel, and for the most part, you just get through it. However this stay...More

Thank Wil J
Response from Tim L, General Manager at Embassy Suites by Hilton St. Louis St. CharlesResponded yesterday

Wil -- Thank you for being a Diamond Hilton Honors Member, and most importantly, thank you for taking the time to give us this feedback.I am incredibly sorry about the room and dry cleaning issues you encountered. I would like to personally make sure that...More

Reviewed 6 days ago

Great hotel with comfy rooms, beds and great complimentary breakfast. Will stay there again next time we are in St. Louis. Short drive to downtown and attractions. Right off the interstate but very quiet.

Review collected in partnership with Embassy Suites Hotels
Thank dennisbittner581
View more reviews
About
Amenities
Top amenities
Pool
Restaurant
Free Parking
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Breakfast included
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Breakfast included
Wheelchair Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Non-Smoking Hotel
Room amenities
Microwave
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$ 141 - US$ 262 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Saint Charles
#3 Romantic Hotel in Saint Charles
#3 Family Hotel in Saint Charles
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 141 - US$ 262 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Saint Charles
#3 Romantic Hotel in Saint Charles
#3 Family Hotel in Saint Charles
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (132)
Room & Suite (64)
Dining (17)
Pool & Beach (3)
Business Centre & Event Rooms (19)
Questions & Answers
Ask a question
Karen P
9 August 2017|
AnswerShow all 3 answers
Response from DisneyBrian | Reviewed this property |
1.2 miles - very close and easy to get to. Hollywood Casino is about 5 miles away and just across the bridge.
2
Votes
Linda M
8 July 2017|
Answer
Response from M6059INsusanh | Reviewed this property |
All of their rooms are Suites with a bedroom and a living room with a pull out sofa for the 15 year old.
0
Votes
Sarah U
16 June 2017|
AnswerShow all 2 answers
Response from jerilynj2017 | Reviewed this property |
It does. The hotel shuttle will drop off within 3 miles of the hotel.
0
Votes
Room Tips
"Higher floors away from the elevator."
Read review
"I imagine all their rooms were nice. Because we had four people we enjoyed a two room suite with a sofa bed."
Read review
"Atrium hotel so all rooms are great!"
Read review
"new recently renovated rooms"
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