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Embassy Suites by Hilton St. Louis St. Charles

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1 room 2 adults 0 children
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Embassy Suites by Hilton St. Louis St. Charles
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1,109 Reviews from our TripAdvisor Community

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Showing 1,109: English reviews
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Reviewed yesterday NEWvia mobile

Stayed with my family of 4 and enjoyed ourselves. It's a very busy hotel but they still manage to have made to order pancakes and omelets every morning...wonderful tasting and cooks were very friendly. So we put up our do not disturb sign and came back to find housekeeping in our room. The do not disturb had been taken off...

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Helpful?
Thank Mcvar145
Shawnee, Kansas
HOTEL’S FAVOURITE REVIEW
Reviewed 19 March 2017 via mobile

We visit St. Louis 2-3 a year. We will stay here again. When we got here staff was standing outside greeting guests and taking them to the check in desk. I was greeted as a HHonors silver member. Check in process was smooth. The room was spacious and very clean. Later that evening I went downstairs to ask a the...

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Helpful?
Thank TaraMcConkey
About Hotel's Favourite Review
Tim L, General Manager at Embassy Suites by Hilton St. Louis St. Charles, responded to this review

I am pleased to read that you enjoyed the stay at our hotel.Thank you for the compliment. We love hearing when our guest needs are met and enjoy their stay with us. Please come visit again soon.

Saint Louis, Missouri
Reviewed 3 days ago NEW

I recently stayed at the St. Charles Embassy Suites and I had a great stay as I always do. It started with an efficient checkin with Brandon Banks and then the room was comfortable and clean. The manager's reception was nice, although I'd like to see a larger variety of snacks. The bed was great. The breakfast was also great...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank M6059INsusanh
Tim L, General Manager at Embassy Suites by Hilton St. Louis St. Charles, responded to this review

We are pleased to see that you enjoyed your experience at the Embassy Suites St. Louis-St. Charles. We look forward to servicing you in the future. Thank you for your business.

Brisbane, Australia
Reviewed 6 days ago NEW

The Hotel is perfectly located in the lovely St Charles district The embassy suites is clean, and the rooms are spacious, try and upgrade to premium rooms levels 11 and 12. Breakfasts are superior than other embassy's we have stayed in. The was little personal service checking in and the shuttle was not available. Ro be fair it was over...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank mark d
Tim L, General Manager at Embassy Suites by Hilton St. Louis St. Charles, responded to this review

We are pleased to see that you enjoyed your experience at the Embassy Suites St. Louis-St. Charles. Our staff is excited to know that we exceeded your expectations and are looking forward to returning. Thank you for your business.

Indiana
Reviewed 6 days ago NEW

We were in town just one night so we could go to the baseball game. We will definitely choose to stay here again. We had planned to walk to the game as we are an active family and I believe it was about 7 blocks or so. We had planned to sight-see on the way to the game, but our...

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Helpful?
Thank bkbkg
Tim L, General Manager at Embassy Suites by Hilton St. Louis St. Charles, responded to this review

Thank you for taking a moment to share your experience. Our staff is excited to know that we exceeded your expectations and are looking forward to returning. Thank you for your business.

Antioch, United States
Reviewed 1 week ago

The hotel is lovely. The staff is friendly. The beds are very comfortable. The shower is high on the wall so if you're tall, this is delightful. The breakfast buffet is ATROCIOUS. Poorly staffed, food is always empty and neglected (due to it being poorly staffed). Plan to eat outside the hotel for breakfast. The hot tub in the pool...

Review collected in partnership with Embassy Suites Hotels
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1Thank jerilynj2017
Tim L, General Manager at Embassy Suites by Hilton St. Louis St. Charles, responded to this review

Thank you for the feedback regarding your stay. I sincerely apologize for the issues you commented on. Thank you for recognizing the helpfulness of the staff and cleanliness of the rooms. We will definitely take your comments into our consideration. We hope you give us another opportunity to serve you. Thank you for your business

San Tan Valley, Arizona
Reviewed 1 week ago

I stay here frequently for business so have experienced the good, the bad and the ugly. Fortunately, the good definitely outweighs the bad. I want to point out the front desk employees specifically this time as they do an absolutely amazing job. Brandon, Tyneisha and Maria are exceptional and it's typically one of those 3 checking me in. They ALWAYS...

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Helpful?
Thank Dawn S
Tim L, General Manager at Embassy Suites by Hilton St. Louis St. Charles, responded to this review

Thank you for your kind review ! We truly appreciate your kind words about our staff. Its definitely a boost for us every time we hear positive reviews such as this. We will be sure to let Maria, Tyneisha & Brandon know that they made an impact during your stay. We hope to welcome you back to the hotel Soon....

Durham, United States
Reviewed 1 week ago

The room had Air conditioner with noise and operational problems. In general the hotel has good facilities. The front desk attended are very professional, friendly and have customer service focus. CAP

Review collected in partnership with Embassy Suites Hotels
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Thank carlosaQ4513MX
Reviewed 1 week ago

Stayed here with another family for a dance convention taking place at the convention center. Location is so convenient! We had a corner room and it was huge! Enjoyed the extra space when staying with another family. Loved that we had a separate "living room" from the bedroom and that we could close the bedroom door so as not to...

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Thank Tina S
Tim L, General Manager at Embassy Suites by Hilton St. Louis St. Charles, responded to this review

Thank you for your kind review ! We truly appreciate your kind words about our staff. Its definitely a boost for us every time we hear positive reviews such as this.We hope to welcome you back to the hotel Soon. Thank you for your business.

Idyllwild, California
Reviewed 2 weeks ago

Let's start by saying I'm a long-time Hilton HHonors frequent traveler, and have tried all brands. Embassy Suites remains my least favorite, as the low quality breakfast and booz fed to the masses is not attractive in the least, and I avoided this brand like the plague. THAT SAID, this is probably one of the best Embassy Suites for sheer...

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Helpful?
Thank Marc K
Tim L, General Manager at Embassy Suites by Hilton St. Louis St. Charles, responded to this review

Thank you for the feedback regarding your stay. I sincerely apologize for the issues you commented on. Thank you for recognizing the helpfulness of the staff . We will definitely take your comments into our consideration. We hope you give us another opportunity to serve you. Thank you for your business.

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Breakfast included
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Embassy Suites St. Charles Hotel is located in St. Charles, Missouri, just 20 miles from downtown St. Louis. Lambert International Airport is just ten minutes away. The hotel is connected to the expansive St. Charles Convention Center, offering large and flexible event space. ... more   less 

Additional Information about Embassy Suites by Hilton St. Louis St. Charles

Address: 2 Convention Center Plaza, Saint Charles, MO 63303
Region: United States > Missouri > Saint Charles
Price Range: ₹ 10,242 - ₹ 18,475 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton St. Louis St. Charles 3.5*
Number of rooms: 20
Reservation Options:
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Also Known As:
Embassy Suites St Charles
Embassy Suites Saint Charles
Saint Charles Embassy Suites
Hotel Style:
#2 Business Hotel in Saint Charles
#3 Family Hotel in Saint Charles
#3 Romantic Hotel in Saint Charles
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton St. Louis St. Charles staff and other travellers.
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Questions? Get answers from Embassy Suites by Hilton St. Louis St. Charles staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Corner rooms have even more space and are a bit more on the quiet side.”
tinasM158QC, 15 Apr 2017 | Read review
“The corner rooms are like mini apartments.”
Lolitaf07, 11 Apr 2017 | Read review
“We were right off the elevator and noise was never a problem during our stay. Ice machine was right across the hall.”
InnkeeperGwenn, 29 Mar 2017 | Read review
“Embassy Suites is a great place to stay!”
DisneyBrian, 22 Mar 2017 | Read review
“Fantastic staff!”
Sparkles557, 23 Feb 2017 | Read review
5 of 5