We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Best Western Plus The Charles Hotel

Save
Traveller (23)
Room & Suite (31)
Dining (10)
Ratings and reviews
Certificate of Excellence
Ratings
Location
Cleanliness
Service
Value
Travellers talk about
“front desk”(84 reviews)
“texas roadhouse”(21 reviews)
“bass”(21 reviews)
View all reviews
What's included
Free Wifi
Free Parking
Free Breakfast
Pool
Non-Smoking Hotel
Restaurant
2 Star Hotel
A St. Charles, Missouri hotel, the BEST WESTERN PLUS The Charles Hotel is situated just five blocks from the historic district and is within walking distance of the Streets of St. Charles, the First Missouri State Capitol State Historic Site and the Foundry Art Centre. This St. Charles...
Offers from Best Western Plus The Charles Hotel
Special Offer: SAVE 10% in St. Charles!
Hotel deals
View all hotel information
Location and contact
1425 S 5th St, Saint Charles, MO 63301-2435
Hotel website
11.2 km to Lambert-St. Louis Intl Airport
20 restaurants are within a 0.5 km radius
View nearby attractions and restaurants
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Rooms
5 Aug6 Aug
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 3 partner sites to see rooms from US$ 160.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Saint Charles hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "e41d4bdea7cb443c8abf33213e496010", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":287273,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[54838942],"additionalContentIds":[],"pollCount":0,"checkin":{"day":5,"month":8,"year":2018},"checkout":{"day":6,"month":8,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":161,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"e41d4bdea7cb443c8abf33213e496010","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":0,"lowestMetaPrice":160,"additionalPartner":false,"highestMetaPriceDisplay":0,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":null,"highestMetaPrice":-1,"lowestMetaPrice":160,"highestMetaPriceDisplay":-1,"hotelName":"Best Western Plus The Charles Hotel","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":true,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImU0MWQ0YmRlYTdjYjQ0M2M4YWJmMzMyMTNlNDk2MDEwIiwiQUlLIjoiNzY1NzBlOWYyOGI1NDgyYmI0ZTUwMzFjM2JkZTE2MDcifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "05/08/2018", "checkOut": "06/08/2018", "lowestPrice": "US$ 160", "hasDates": true, "hacComplete": false, "contentIdMappings": {"54838942":"BestWestern"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": false, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Reviews (686)
Filter reviews
681 results
Traveller rating
318
224
83
40
16
Traveller type
Time of year
LanguageEnglish
More languages
318
224
83
40
16
Show reviews that mention
All reviewsfront desktexas roadhousebassroom was cleanwithin walking distancestay there againvery nice hotelindoor pooleasy accessstaff was friendlyhot breakfastwafflesa great place to staybusiness tripst louisbiscuits and gravyfree breakfast
FilterEnglish
Updating list...
1 - 5 of 681 reviews
Reviewed 1 week ago

The welcome we received here was especially warm. The room was fine, clean and comfortable. The pool was great. It made a huge difference to me that the pool is shared with the local community for kiddie swim lessons. (There's always an area reserved for...More

Thank Colona1988
Response from Greeley R, General Manager at Best Western Plus The Charles HotelResponded 1 week ago

Dear Valued Guest - Thank you for taking the time to share your experience with us. We're very happy to hear that you enjoyed your stay. Thank you again for your visit and your review, and we look forward to welcoming you back again. Sincerely,...More

Hotel's Favourite
Reviewed 24 May 2018 via mobile

Very clean and comfortable. Front desk agent was extremely helpful and accommodating. My room was extremely spacious and the pillows were wonderful! Walking distance to a fee different restaurants. Breakfast was really diverse and delicious! Would definitely stay here again!More

Thank Susan N
Response from Greeley R, General Manager at Best Western Plus The Charles HotelResponded 25 May 2018

Hi Susan, and thank you for your glowing review. We are thrilled that you had a fantastic time staying with us. We are glad to hear the staff was so attentive to your needs. We will definitely share your kind comments with our hotel leadership....More

Reviewed 1 week ago

We loved this hotel. The staff were among the friendliest we've encountered. The room was clean, the breakfast was good, the internet worked, and we felt safe and comfortable. I highly recommend staying the 30 minutes outside of St. Louis--for affordability and hospitality. The town...More

Thank mountains2beach
Response from Greeley R, General Manager at Best Western Plus The Charles HotelResponded 1 week ago

Dear Valued Guest, and thank you for your glowing review. We are thrilled that you had a fantastic time staying with us. We are glad to hear the staff was so attentive to your needs. We will definitely share your kind comments with our hotel...More

Reviewed 3 weeks ago

I stay two nights here with my Road Scholar group of 34 people. PROS: Nice staff Good breakfast CONS: No shuttle from St. Louis Airport (I had to pay $18 plus tip for a 10-minute ride!) This is a CHINZY hotel, for sure, and the...More

2  Thank Cyclopath43
Response from Greeley R, General Manager at Best Western Plus The Charles HotelResponded 3 weeks ago

Dear Valued Guest Thank you for sharing your review regarding your recent stay. Please accept my sincere apology for any disappointment you experienced during your stay. Our goal is to always provide the best possible service our guests come to expect and deserve. We appreciate...More

Reviewed 4 weeks ago via mobile

The front desk was wonderful. Very helpful and friendly. Rooms were clean and current. We didn't make it to the pool but it was busy. There were shops and restaurants walking distance and a hotel discount was accepted at the Texas Roadhouse.More

Thank Cindy M
Response from Greeley R, General Manager at Best Western Plus The Charles HotelResponded 3 weeks ago

Hi Cindy, and thank you for your glowing review. We are thrilled that you had a fantastic time staying with us. We are glad to hear the staff was so attentive to your needs. We will definitely share your kind comments with our hotel leadership....More

View more reviews
About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Pool
Free High Speed Internet (WiFi)
Free Parking
Restaurant
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Business Centre with Internet Access
Wheelchair Access
Pets Allowed ( Dog / Pet Friendly )
Free Parking
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Non-Smoking Hotel
Banquet Room
Room amenities
Microwave
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$ 103 - US$ 182 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Saint Charles
#4 Family Hotel in Saint Charles
#5 Romantic Hotel in Saint Charles
#9 Business Hotel in Saint Charles
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 103 - US$ 182 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Saint Charles
#4 Family Hotel in Saint Charles
#5 Romantic Hotel in Saint Charles
#9 Business Hotel in Saint Charles
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (23)
Room & Suite (31)
Dining (10)
Pool & Beach (3)
Business Centre & Event Rooms (7)
Family and Play Areas (1)
Questions & Answers
Ask a question
SamanthaVoltmer
13 July 2018|
AnswerShow all 2 answers
Response from SK24theroad | Reviewed this property |
When we were there in May, we are pretty sure that the casino had a free shuttle. We walked so we are not sure of the times it runs. We also think there is a shuttle that runs to the downtown as well.
0
Votes
monetta9500
21 June 2018|
AnswerShow all 8 answers
Response from SK24theroad | Reviewed this property |
We stayed at several hotels on our recent trip so it is hard to remember which have what. We are pretty sure we had a refrigerator here.
1
Vote
franhball
6 June 2018|
AnswerShow all 2 answers
Response from SK24theroad | Reviewed this property |
Although we do not have pets, the hotel is pet friendly with a limit on number of dogs and poundage (80 pounds), I think. Really good hotel in a convenient location.
1
Vote
Room Tips
"Just do NOT stay here!"
Read review
"Stay once and you will see what an amazing hotel for the cost."
Read review
"we stayed on the first floor. Easy access to our car and the front door"
Read review
"Rooms are all quiet."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing