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This hotel is decent, but its banged up. The elevators look like they’ve seen better days. The pool area is older, but it works. My room was clean and nice sized. There is ample parking. No complimentary breakfast. One pot of coffee in the lobby....More
This is one of the best holiday inn express that we have stayed. After a bad experience at another hotel, I booked this one last minute. They were more than accommodating. Also, allowed me to check out early due to a change in our plans....More
The area is quite from interstate noise. However the mildew odor in the room and lack of water pressure made us grateful for only one night stay.
The breakfast was fair however it was a very busy morning and they ran out of items.
I had a 3 night stay here. The room was probably a bit above average. Bed was comfortable and the room was clean.
But there was a significant problem. There was an odd but elusive "sewer pipe" smell in room 312 near the refrigerator. I...More
Response from HIEStCharles, General Manager at Holiday Inn Express Hotel St CharlesResponded 28 June 2018
Please accept our sincere apologies for the many issues you had during your recent stay. This is most assuredly not the way that we take care of our guests and it is our hope that you will allow us another opportunity in the future to...More
IHG, St Charles. I run a road crew. I usually book rooms with IHG for my crew. During the week of 5/11/18 I booked five rooms for the next three weeks. Three doubles and two singles. After booking, a gal saying she was a manager...More
Thank Scott H
Response from HIEStCharles, General Manager at Holiday Inn Express Hotel St CharlesResponded 19 June 2018
Please accept our sincere apologies for the issues you had with your reservations. I am not certain what happened but it is most assuredly not the way we run the hotel. I cannot apologize enough.
Anything that we can do to make this horrible situation...More
Come and see the newest Holiday Inn Express Hotel & Suites located in St. Charles, MO. Great central location for all of your traveling needs. Everyone will enjoy Historic Downtown St. Charles Main Street, ...MoreThe Hollywood Casino Amphitheater, St. Charles Convention Center and Streets of St. Charles. Just a few miles down I-370 are St. Louis Mills Mall, filled with shopping, restaurants, indoor ice skating, glow in the dark golf, bowling and movie theater. While you're here go visit great places like the famous St. Louis Arch, City Museum, Busch Stadium, and the St. Louis Zoo. Nearby the hotel there is the Ameristar and Hollywood Casino, Bass Pro Shop, Cabella's, and Mid Rivers Mall. We pulled out all the stops when it came to comfort and design for our guests. While enjoying our Hotel in St. Charles Missouri, take advantage of all the great amenities like indoor pool, fitness center, and our fabulous Express Start hot breakfast. We're just 4.5 miles from Historic St.Charles Main Street and 2.5 miles from Lindenwood University. Great sit down restaurants within walking distance including the new Sugarfire BBQ Restaurant and The Tap Restaurant. Less
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Response from ChiefGuru | Reviewed this property |
If you mean the St. Charles Soccer Complex Park, it is roughly 1.5 miles from the HI Express. However, I suspect that you mean the Family Arena at 2002 Arena Pkwy, St Charles, which is about 7 miles away or about 17 minutes... More
If you mean the St. Charles Soccer Complex Park, it is roughly 1.5 miles from the HI Express. However, I suspect that you mean the Family Arena at 2002 Arena Pkwy, St Charles, which is about 7 miles away or about 17 minutes depending on traffic.