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See all Speciality Lodging in Saint Charles

WoodSpring Suites St. Louis St. Charles

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Traveller (10)
Room & Suite (16)
Dining (3)
Overview
  • Excellent52%
  • Very good16%
  • Average14%
  • Poor4%
  • Terrible14%
Travellers talk about
“pots and pans”(2 reviews)
“coffee pot”(2 reviews)
“laundry”(4 reviews)
Public Wifi
Free Parking
Non-Smoking Rooms
Family Rooms
Kitchenette
Wheelchair Access
Self-Serve Laundry
3.0 Star Hotel
All hotel details
Offers from WoodSpring Suites St. Louis St. Charles
Special Offer: Now a Pet-Friendly Hotel
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Reviews (49)Write a Review
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25
7
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LanguageEnglish
25
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7
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All reviewspots and panscoffee potlaundrythriftlarrymicrowavewalmartweeklystcharlesmaintenancemattress
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1 - 5 of 48 reviews
Reviewed 4 weeks ago

I should’ve known better when I noticed that I was getting overcharged for my room that was quoted online first I get to the room and there is no lamp. We actually brought our own lamp, cookware and cutlery! there’s a kitchenette with no pots...More

Thank Jasper J
Reviewed 3 July 2017 via mobile

I want to write a review about my present stay here. I checked in June 14th, 2017 and am here indefinitely due to a severe mold problem found in my home! This place and the ENTIRE staff have gone WAY beyond the call of duty...More

Thank michellebrown324
Response from Heather L, Guest Relations Manager at WoodSpring Suites St. Louis St. CharlesResponded 2 August 2017

Hearing back from happy customers is one of the best things we can receive as a company. WoodSpring Suites strives to serve our guest and provide them with an all-around positive experience. Thank you for taking the time to share your experience with us, and...More

Reviewed 1 July 2017 via mobile

I have been here for a month due to some bad personal luck. During a very stressful and frightening time in my life, I've found kindness and comfort here. All of the staff have been so courteous and Tamara goes above and beyond to make...More

Thank Kimberly M
Response from Heather L, Guest Relations Manager at WoodSpring Suites St. Louis St. CharlesResponded 2 August 2017

WoodSpring Suites strives to provide guests with an environment they can enjoy, feel comfortable and want to return too. We are glad to hear we did that for you. We wish you well in your future travels and hope you will visit us again soon.

Reviewed 24 June 2017 via mobile

Stayed here one night following a concert. We called to inform them that we would be checking in late and was told to let them know when we were ready to check in. We called upon arriving and it took 30 minutes to get someone...More

Thank Justin H
Response from Heather L, Guest Relations Manager at WoodSpring Suites St. Louis St. CharlesResponded 27 June 2017

I'm sorry you did not enjoy your stay with us. I will be sure to look into everything you brought to our attention.

Reviewed 8 June 2017

Warning, this place allows pets! I was bitten by fleas in room 228 from day one! I had to buy a can of "Cutter's" and spray myself completely before entering the room and the bed before retiring! Management offered no solution...only to "hope" my next...More

Thank ssdisper
Response from Heather L, Guest Relations Manager at WoodSpring Suites St. Louis St. CharlesResponded 27 June 2017

I'm sorry your stay with us did not go well. We'll be sure to look into everything you brought to our attention. We wish you well.

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Traveller (10)
Room & Suite (16)
Dining (3)
Hotel & Grounds (10)
Bathroom (3)
About
Amenities
Top amenities
Free Parking
Hotel Amenities
Free Parking
Self-Serve Laundry
Details
Price range
US$ 51 - US$ 77 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 51 - US$ 77 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms
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