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Ameristar Casino Resort Spa St. Charles

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Ameristar Casino Resort Spa St. Charles
Ameristar Casino Resort Spa St. Charles
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609 Reviews from our TripAdvisor Community

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There are newer reviews for Ameristar Casino Resort Spa St. Charles
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Showing 606: English reviews
Dunedin, Florida
Reviewed 3 February 2017

Had the opportunity to spend 3 nights here in January. The room was fabulous. More than I expected. Had the Sunday brunch which was awesome. One negative thing is, the casino needs to loosen up their slots. In 3 nights, only saw one hand paid jackpot. Because I am a gambler, that would be one main reason I would not...

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Helpful?
Thank lcrane1440
Maureen M, Public Relations Manager at Ameristar Casino Resort Spa St. Charles, responded to this review

Good morning and thank you for your review. We are glad that you enjoyed our stay with us, especially your room and Sunday Brunch. The more you play with your mychoice card, the more tier points you earn towards rewards such as free play and 2x off at dining outlets. We hope to see you back again for another stay.

Mountain View
Reviewed 30 January 2017

We have the privilege of staying here a few times a year and every time, the service at the desk is amazing, the room service people are very friendly and helpful and every employee we have encountered there treats you like a VIP. The indoor/outdoor pool is fun, even when it's 35 degrees outside! Beds are comfortable, love having a...

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Helpful?
1Thank Californiagrl75
Maureen M, Public Relations Manager at Ameristar Casino Resort Spa St. Charles, responded to this review

Good afternoon and thank you for your review and comments. We are glad that you always enjoy your stays with us and that you like the pool, room layout, beds, and restaurants. We are very glad that our team members make your stays with us even better and provide you with excellent service. We look forward to your next stay!

st. louis, United States
Reviewed 28 January 2017

We went to check out a venue and band for our daughters wedding. there was a cover charge we were ready to pay, to get into the venue to hear the band. The girl at the register said just go in if you are just checking out the band and only staying 15 minutes. The place (the blues bar) was...

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Helpful?
1Thank Keith G
Maureen M, Public Relations Manager at Ameristar Casino Resort Spa St. Charles, responded to this review

Good morning Keith, thank you for your review and comments. We are sorry to see that you did not have the exceptional experience that we strive to provide for all of our guests' visits. We are always looking to improve our guests' visits, will you please email us at socialmediaasl@ameristar.com with the information that you have provided here about your...

Santa Barbara, California
Reviewed 25 January 2017

For the past two years, I have held an event at the Ameristar in St. Charles, MO at their convention /ballroom area. Kim C, Ashley B and Michael V - as well as their team - were first class in everything from beginning to end. The hotel rooms, which are ALL suites, beat anything you'd see in Vegas...especially for the...

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Helpful?
Thank mleinweaver1975
Maureen M, Public Relations Manager at Ameristar Casino Resort Spa St. Charles, responded to this review

Good afternoon and thank you for your review Mark. We are glad to hear that the events that you held with us the past couple years were successful and that our team was so helpful and made your event even better. We look forward to seeing you again soon.

Reviewed 23 January 2017

The buffet at Ameristar is rubbish. The food looked like slop and tasted nasty. It cost my husband and myself $40 and we left still hungry. The mashed potatoes weren't terrible. That is the best thing I can say about the buffet.

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Helpful?
Thank Karen G
Maureen M, Public Relations Manager at Ameristar Casino Resort Spa St. Charles, responded to this review

Good morning Karen, thank you for your review and comments. We are sorry that you did not have the 5-star experience with us and that you did not like the selection and quality of food. We would like to learn more about your experience with us, will you please email us at socialmediaasl@ameristar.com with details about your stay so that...

Michigan
Reviewed 22 January 2017

I will not go into all the room details because if you are an avid reader of Trip Advisor you already know what the rooms offer. (luxury and elegance) I just returned from a four night stay (my third trip here in ten months) and to begin with I have to extend many thanks to Patty who runs All In...

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Helpful?
1Thank Sue49321
Maureen M, Public Relations Manager at Ameristar Casino Resort Spa St. Charles, responded to this review

Good evening, thank you for your review and kind words. We are very glad to hear that you have enjoyed so many stays with us and that your room provides so many comforts that you like during your stay. We are glad that our team helps to make your stays even better and we look forward to seeing you back...

Springfield, Missouri
Reviewed 20 January 2017 via mobile

I love how dark the rooms are and super quiet compared to any other chain hotel. Clean and plenty of room. Really like the separate drop down living room area. Will always choose to stay here while in St Louis for business as the food choices are also a bonus on the property. Extremely quiet heat/air and over the top...

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Helpful?
Thank KelliCrane
Maureen M, Public Relations Manager at Ameristar Casino Resort Spa St. Charles, responded to this review

Good evening and thank you for your review and comments. We are glad that you enjoy staying with us and that you find your rooms quiet and relaxing. We look forward to seeing you back for another visit soon.

Reviewed 11 January 2017

When we visit, we always have a good time. The rooms are clean, spacious, and staff is always helpful. They accommodate our needs well. We arrive early and a room is always available.The casino is just the right size and staff there are friendly and helpful too. There are restaurants including a sports bar and buffet that are very good!.This...

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Helpful?
Thank Julie M
Maureen M, Public Relations Manager at Ameristar Casino Resort Spa St. Charles, responded to this review

Good morning Julie, thank you for your review and comments. We are glad that you enjoy your visits with us and have a relaxing time while you stay, especially your room, the restaurants and the service that our team members provide. We look forward to seeing you back for another getaway soon.

festus, mo
Reviewed 10 January 2017

I reserved our room about 2 weeks before our stay online. We went to check in and the Jenny told us that our room would be 2 queens instead of 1 king size bed. My husband told her that was unacceptable. She proceeded to show us a policy where the beds are first come first serve availability. I might add...

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1Thank errn6
Maureen M, Public Relations Manager at Ameristar Casino Resort Spa St. Charles, responded to this review

Good morning and thank you for your review and comments. We are glad that you enjoyed the pool and the room but are sorry to see that we did not offer your the outstanding experience that we strive to provide to all of our guests. Will you please email us at socialmediaasl@ameristar.com so that our team can discuss your experience...

Reviewed 3 January 2017 via mobile

Beautifully decorated room with a wonderful view of the pool and city. Room was very clean and quite comfortable. The room is spacious and has a wonderful sitting area with a couch and TV. We can't wait to return!

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Helpful?
Thank Snowfire1970
Maureen M, Public Relations Manager at Ameristar Casino Resort Spa St. Charles, responded to this review

Good morning and thank you for your review and comments. We are glad to hear that you enjoyed your stay with us, especially your hotel room, view and the room's amenities. We look forward to having you back for another stay soon.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
Official Description (provided by the hotel)
The Ameristar Casino Resort Spa St. Charles is a 397-suite luxury hotel in the St. Louis area with many rooms containing floor-to-ceiling windows overlooking the Missouri River or the city below. This new, all-suite hotel features a 7,000-square-foot full-service spa with an indoor-outdoor pool. Have a great time at the region’s largest casino, an action-packed night club or one of seven restaurants. You’ll really get star treatment during your Ameristar vacation in St. Charles. ... more   less 

Additional Information about Ameristar Casino Resort Spa St. Charles

Address: 1 Ameristar Boulevard, Saint Charles, MO 63301
Region: United States > Missouri > Saint Charles
Price Range: ₹ 9,518 - ₹ 20,469 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Ameristar Casino Resort Spa St. Charles 4.5*
Number of rooms: 397
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline and Jetsetter so you can book your Ameristar Casino Resort Spa St. Charles reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Ameristar Casino Resort Spa St. Charles Hotel Saint Charles
Ameristar Hotel Saint Charles
Hotel Style:
#4 Romantic Hotel in Saint Charles
#5 Family Hotel in Saint Charles
#6 Business Hotel in Saint Charles
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Questions & Answers

Here's what travellers have asked, with answers from Ameristar Casino Resort Spa St. Charles staff and other travellers.
17 questions
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Questions? Get answers from Ameristar Casino Resort Spa St. Charles staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Definitely go with the spa suite.”
 of 5 bubbles choatefarms, 20 Mar 2017 | Read review
“River view, watch the city at night and see Lambert flights coming and going.”
 of 5 bubbles blueatari, 23 Feb 2017 | Read review
“Get king suite. Stay higher - Pool on 5th floor. Don't like all the kids running around.”
 of 5 bubbles namickey, 15 Feb 2017 | Read review
“i like the higher rooms because there is a better view of the river or downtown.”
 of 5 bubbles ahbgab, 13 Feb 2017 | Read review
“pick a room up high and facing the river”
 of 5 bubbles Californiagrl75, 30 Jan 2017 | Read review
5 of 5