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Ameristar Casino Resort Spa St. Charles

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Traveller (209)
Room & Suite (243)
Dining (89)
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Overview
  • Excellent64%
  • Very good20%
  • Average7%
  • Poor3%
  • Terrible6%
Travellers talk about
“sports bar”(30 reviews)
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Room Service
4 Star Hotel
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Rooms
1 Jul2 Jul
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1 room, 2 adults, 0 children
Standard Room
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Reviews (707)
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Traveller rating
440
143
52
26
43
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440
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52
26
43
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All reviewssunken living roomsports barview of the riverslot machinesdouble sinksan indoor outdoor poolseparate tubhuge bathroombeautiful roommissouri riversitting areabeautiful propertycoffee tableflat screen tvwalk in showerameristar casinohot tub
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11 - 15 of 704 reviews
Reviewed 8 May 2018

Arrived very late. Had checked in online previously (a great service!). Exceptionally friendly service at front desk. Room was a spectacular suite, great view of the Missouri River, very well-appointed, and split-level to boot. 3 TVs. Room service the next morning was right to the...More

1  Thank Bruno H
Response from PNKinc, Guest Relations Manager at Ameristar Casino Resort Spa St. CharlesResponded 9 May 2018

Thank you for taking the time to share your experience. We are thrilled to see you enjoyed your stay at Ameristar St. Charles. We appreciate your kind words about our hotel and room service. We hope to have you stay with us again soon.

Reviewed 6 May 2018

The Ameristar is an all-suites casino hotel beside the Missouri River. Hotel is easy to reach off Highway 70 East / West. Th presort is large with plentiful parking inside their parking garages (free). We had a small glitch checking in, as they could not...More

1  Thank ChiefGuru
Response from PNKinc, Guest Relations Manager at Ameristar Casino Resort Spa St. CharlesResponded 8 May 2018

Thank you for taking the time to review us. We are thrilled to see your overall experience was great. We look forward to having you as a guest again soon!

Reviewed 4 May 2018

Everything was so nice here. The front desk staff was very helpful in explaining the details of our room and amenities, very friendly and professional. The lobby is beautiful. Our room was also beautiful, we loved the sunken living room. Complimentary coffee and water was...More

1  Thank Sue L
Response from PNKinc, Guest Relations Manager at Ameristar Casino Resort Spa St. CharlesResponded 8 May 2018

Hello Sue, thank you for taking the time to leave us a review. We are thrilled to see you enjoyed your overall stay and appreciate your kind words. We look forward to having you as a guest again soon!

Reviewed 2 May 2018 via mobile

We stayed at St Charles location on April 28-30th. On arrival we were pleasantly surprised at how easy it was to check in and park - our room was gorgeous. On Saturday, we left our hotel around 9 am and returned at 4:45, to our...More

1  Thank Sherri D
Response from PNKinc, Guest Relations Manager at Ameristar Casino Resort Spa St. CharlesResponded 3 May 2018

Thank you for taking the time to share your experience with us. We pride ourselves on exceptional customer service, and we sincerely apologize that we did not achieve this during your stay. We have forwarded your comments to all appropriate departments for review. If you...More

Reviewed 24 April 2018

Had a motorcoach of seniors staying at this resort. We were met by Brian with all of our keys and information. Everyone in our group loved the hotel, accommodations, buffet, casino, etc. We had an early departure time the next morning and the restaurant even...More

1  Thank Carolyn B
Response from PNKinc, Guest Relations Manager at Ameristar Casino Resort Spa St. CharlesResponded 27 April 2018

Hello Carolyn, thank you for sharing your experience with us. We are thrilled to see your group enjoyed their visit. Thank you for the kind words. We look forward to having you stay with us again soon.

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Free High Speed Internet (WiFi)
Spa
Bar/Lounge
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Bar/Lounge
Casino and Gambling
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$ 169 - US$ 346 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Romantic Hotel in Saint Charles
#5 Family Hotel in Saint Charles
#6 Business Hotel in Saint Charles
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 169 - US$ 346 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Romantic Hotel in Saint Charles
#5 Family Hotel in Saint Charles
#6 Business Hotel in Saint Charles
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (209)
Room & Suite (243)
Dining (89)
Pool & Beach (32)
Amenities (84)
Questions & Answers
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paulakayekc
18 June 2018|
AnswerShow all 3 answers
Response from 66Elle66 | Reviewed this property |
About 2-1/2 miles..
1
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Donna M
10 May 2018|
AnswerShow all 4 answers
Response from nikib1964 | Reviewed this property |
The airport is not far at all. You can have front desk call a cab for you. If there's a shuttle I didn't see it but we self parked.
1
Vote
Donna M
10 May 2018|
AnswerShow all 3 answers
Response from Kellie S | Reviewed this property |
No you can have free soda and coffee but no alcoholic drinks you have to pay for that
1
Vote
Room Tips
"Great rooms!"
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"All suites but I would ask for a river or pool room for a great view."
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"request a river view"
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"I should have requested a room change and hoped for a better mattress."
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