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Residence Inn St. Louis Galleria

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Traveller (53)
Room & Suite (54)
Traveller (53)
Room & Suite (54)
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Rooms
2 Dec3 Dec
|
1 room, 2 adults, 0 children
Standard Room
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About
Property amenities
Free Parking
Pets Allowed ( Dog / Pet Friendly )
Pool
Business Centre with Internet Access
Fitness Centre with Gym / Workout Room
Wheelchair Access
Free High Speed Internet (WiFi)
Breakfast included
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Room features
Kitchenette
Suites
Non-Smoking Rooms
Family Rooms
Microwave
Good to know
HOTEL STYLE
Business
Mid-range
HOTEL CLASS
Hotel links
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Hotel deals
Hotel packages
Location
Full view
57Somewhat walkable
Grade: 57 out of 100
61Restaurantswithin 0.5 km
5Attractionswithin 0.5 km
Reviews (258)
Filter reviews
256 results
Traveller rating
75
96
36
26
23
Traveller type
Time of year
LanguageEnglish
75
96
36
26
23
Show reviews that mention
All reviews full kitchen galleria shopping area loft bedroom convenient location main building easy access outdoor pool oatmeal floor room sitting area minute drive two blocks free internet up to date florence st dishwasher
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1 - 5 of 256 reviews
Reviewed 2 weeks ago

So, once again on a customer visit for troubleshooting problems, and I found this hotel, close to the airport, close to the customer. Based upon grounds, property layout, food offerings, etc, this would have been a 5-star review. And being a Marriott Platinum member, I...More

Thank Scott W
Reviewed 8 October 2018

We checked into the Residence Inn Galleria, and were very impressed with the personal geeting given to us by Florence. She updated us on the various amenities of the property, the locations of restaurants that we were planning to visit, and the routes to use...More

Thank POLO47
Response from Haley G, Manager at Residence Inn St. Louis GalleriaResponded 9 October 2018

Wow!! Thanks so much for sharing your great experience, and for recognising our fantastic staff! I will be sure to pass on all of your feedback to our team, I know they will be thrilled! We hope you choose to stay with us again next...More

Reviewed 24 September 2018

I strongly suggest that you DO NOT stay here. The quality of cleaning is incredibly substandard. The room I was given was filthy and had clearly not been cleaned or inspected by any of the management. When I pulled back the bed sheets, it was...More

1  Thank Shawnette R
Response from Haley G, Manager at Residence Inn St. Louis GalleriaResponded 26 September 2018

Wow. I am so sorry to hear about your experience. Our standard and the Marriott standard is to provide guests with clean and comfortable guest rooms, and it seems that we dropped the ball. I am truly sorry for this. Not only did we drop...More

Reviewed 9 August 2018

Counters in room were stickey. Room had a smoking smell. TV was dirty and only a few channels worked. Breakfast was cold and not fully supplied. Planned to spend three nights there but after one moved to another hotel. Had to park a good distance...More

Thank Raymond D
Response from Haley G, Manager at Residence Inn St. Louis GalleriaResponded 11 August 2018

Raymond- I am SO sorry to hear about your experience at our property. The level of service and standard of cleanliness you experienced is absolutely not acceptable by your standards, or ours. Rest assured, we will do everything in our power to share your experience...More

Reviewed 9 August 2018

I have been staying at this hotel since July 16, 2018, last Saturday, August 4, 2018, I had my room number 221 invaded by criminals, robbed of my personal property, money, invaded my privacy and caused me moral, material damages and psychological. By mistake of...More

2  Thank Carlos Magno M
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Questions & Answers
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Mark C
6 March 2018|
Answer
Response from Carlos Magno M | Reviewed this property |
The room is private but be careful with security. I had my room stolen, the hotel mistakenly handed the key to my room to criminals, it was 10 days ago and the Residence Inn by Marriott hotel does not pay, they sent me a... More
0
Votes
Tneal22
20 October 2016|
AnswerShow all 4 answers
Response from Janessa C | Property representative |
Let me first apologize for the delay in my response. I don't know how I missed your correspondence. Yes William is still with us and such an amazing young man. Please do not hesitate to reach out to me if you have any... More
0
Votes
charlied753
18 July 2016|
Answer
Response from Janessa C | Property representative |
Our pool is open from 9am until 10pm daily. We do not foresee any reason that our pool would be closed during the week of your visit. We look forward to your visit later this week.
1
Vote
Room Tips
"Hotel is next to a highway, so choose a room in the back buildings."
251scottw
2 weeks ago
Read review
"For families needing more space they have 2 bedroom units"
POLO47
8 Oct 2018
Read review
"Rooms away from the highway should be quieter."
patcP5802ZQ
31 May 2018
Read review
"Great value for the money."
robyconstance
8 Jan 2018
Read review
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PRICE RANGE
US$ 143 - US$ 230 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
residence inn st. louis galleria hotel richmond heightsresidence inn saint louissaint louis residence inn
LOCATION
United StatesMissouriSaint LouisRichmond Heights
NUMBER OF ROOMS
152
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