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Homewood Suites St. Louis - Galleria

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Homewood Suites St. Louis - Galleria
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685 Reviews from our TripAdvisor Community

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There are newer reviews for Homewood Suites St. Louis - Galleria
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Showing 678: English reviews
Richmond Heights, United States
Reviewed 4 weeks ago

Blood on paper towel roll, dust everywhere (on top of refrigerator, dressers). Dirty food tray. Dirty stove. No oven. TVs are old, slow and very dirty. The screens were not cleaned. They were only wiped down and smudged. Mattress needs to be replaced. When I was put in a new room, there was trash on the floor. Food in the...

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank C4959UAjosephr
Champaign, Illinois
Reviewed 23 March 2017

The staff was great. That said, the hotel itself was a disappointment. The pool/hot tub had algae growing in then, the sofa bed was uncomfortable, and the bedroom area was open to the living room (not a full suite like we expected).

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank malh177
darolyncunningham, Front Office Manager at Homewood Suites St. Louis - Galleria, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we’re very sorry you were unhappy with the pool area, as well as bedding in the suite. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will...

Joplin, Missouri
Reviewed 22 March 2017

Stayed 2 nights. Had to ask for clean towels. Never cleaned room second night. Pool and hot tub were very small, no clean towels there either. Breakfast was very crowded. Never had clean plates. Had to ask for things to be refilled

Review collected in partnership with Homewood Suites by Hilton
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Thank heatherdM2136YV
Fargo, North Dakota
Reviewed 21 March 2017

Reservations were messed up didn't get the room I reserved for my family of 6 then the rate for the last night was double of what we were told it would be. We were given 2 rooms with one less bed than what we needed.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Ndoubleleg
darolyncunningham, Front Office Manager at Homewood Suites St. Louis - Galleria, responded to this review

We are sorry we were not able to provide you with a better quality of service. It is our goal at Homewood Suites to make you feel at home and provide excellent service. Your satisfaction is very important to us and we take our commitment to providing Hilton standard to all guest .Thank you for your feedback and we hope...

Kansas City, Missouri
Reviewed 20 March 2017

Good hotel overall. Pool and hot tub is salt water which was really nice. Breakfast was average. Housekeeping did great job and was very clean. Close to many attractions. Great value would highly recommend.

Review collected in partnership with Homewood Suites by Hilton
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Thank michaelsW7923IV
Chicago, Illinois
Reviewed 18 March 2017 via mobile

The number one thing I want in a hotel when I'm traveling is for it to be clean. I can't imagine what it must be like to hire and retain hotel maids, and deciding when to invest in repairs and things must be every hotel general manager's nightmare. But this place needs help. I got upgraded to the two bedroom...

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Helpful?
Thank chgotraveldude
darolyncunningham, Front Office Manager at Homewood Suites St. Louis - Galleria, responded to this review

Thank you for your feedback of your recent stay with us. I was very sorry to hear that you were unhappy with the cleanliness of your suite. It is our goal to exceed the expectations of our guests. I am working with our housekeeping and engineering staff to prevent this from happening in the future. I hope that if you...

Kansas City
Reviewed 17 March 2017 via mobile

We stayed in a two bedroom, two bathroom suite with a kitchenette. There was a big screen TV in both bedrooms and also in the living room area, there was a small table by the kitchenette. Both bathrooms were very nice, they had a tub and the shower combined. Both bedrooms have ceiling fans. The living room and both bedrooms...

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Thank Bismarck1956
Lenexa, Kansas
Reviewed 9 March 2017

The staff was very friendly. The breakfast was wonderful every morning. The location is in a wonderful spot in Clayton,MO. Wish this property had a secure parking lot or garage. Front desk staff very professional.

Review collected in partnership with Homewood Suites by Hilton
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Thank Veronica J
Denver, Colorado
Reviewed 9 March 2017

The hotel was convenient to the business meeting I needed to attend. The staff was very pleasant and helpful. However, the cleanliness of the room needed to be upgraded. The linens need to be upgraded as well.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank karin_sugarman
Reviewed 6 March 2017

Very pleased with the staff - interaction, friendliness, willingness to go out of their way to make certain I had a good experience. Staff provided meaningful conversation about our trip and ensured that their facility met our needs and that we had a pleasureful experience.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank JH12357

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Shuttle Bus Service
  • Dry Cleaning
  • Banquet Room
Official Description (provided by the hotel)
A home away from home for business, shopping and exploring St. Louis Centrally located with easy access to Lambert-St. Louis International Airport (STL) and downtown St. Louis, the Homewood Suites by Hilton® St. Louis – Galleria hotel puts you in a great place to make the most of your stay. In the heart of Clayton’s business district you can make this all-suite hotel your home for a few days or a few months. With the St. Louis Galleria Shopping Center only yards away you can shop as much as you’d like. Keep active on the road with a workout in the 1,400 sq. ft. fitness center, have a swim in the indoor pool or soak in the whirlpool. Complimentary Wi-Fi lets you surf the web or get some work done from the comfort of your spacious Richmond Heights hotel suite. Start every day off in style with a full hot breakfast. Take the hassle out of the end of the day when you come home to our complimentary evening social*, available every evening Monday through Thursday. This St. Louis extended stay hotel’s meeting room is the perfect venue for your intimate St. Louis meeting or celebration. *Local and state laws apply ... more   less 

Additional Information about Homewood Suites St. Louis - Galleria

Address: 8040 Clayton Rd, Richmond Heights, Saint Louis, MO 63117-1102
Region: United States > Missouri > Saint Louis > Richmond Heights
Price Range: ₹ 9,380 - ₹ 15,034 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites St. Louis - Galleria 3*
Number of rooms: 158
Reservation Options:
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Also Known As:
Homewood Suites St. Louis - Galleria Hotel Richmond Heights
Homewood Suites St. Louis - Galleria Saint Louis, MO
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Questions & Answers

Here's what travellers have asked, with answers from Homewood Suites St. Louis - Galleria staff and other travellers.
12 questions
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Loganville, Georgia
1 month ago
3 months ago
chicago

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Questions? Get answers from Homewood Suites St. Louis - Galleria staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“our room was right over the highway, so be aware and ask not to be placed in that section.”
dominicandandy35805, 21 Feb 2017 | Read review
“Traffic noise on side of hotel near the road.”
Tiredmommaindiana, 4 Jan 2017 | Read review
“make sure you say "i want a view of the Galleria" or the Interstate will keep you awake!”
Ranchly, 29 Dec 2016 | Read review
“If you are going to stay here make sure you get a room away from I-170 and bring ear plugs.”
travelmore4fun, 1 Oct 2016 | Read review
“Ask for the mall side, if not available, bring earplugs.”
T895FXjamiem, 23 Sep 2016 | Read review
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