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Residence Inn St. Louis O'Fallon

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Traveller (38)
Room & Suite (38)
Dining (3)
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Overview
  • Excellent53%
  • Very good30%
  • Average10%
  • Poor3%
  • Terrible4%
Travellers talk about
“front desk”(21 reviews)
“social hour”(3 reviews)
“studio room”(2 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Offers from Residence Inn St. Louis O'Fallon
Special Offer: Member Rates
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Offers from Residence Inn St. Louis O'Fallon
Special Offer: Member Rates
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (139)
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71
41
15
5
6
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LanguageEnglish
71
41
15
5
6
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All reviewsfront desksocial hourstudio roomnice stayfull kitchencracker barrelnice featurebusiness travelnight's sleepseparate bedroomsofa sleeperwatch tvoff the highwaybed was comfortablewafflesmokitchenette
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1 - 5 of 138 reviews
Reviewed 3 weeks ago

We booked through the Marriott site and checked in online before pulling in late The room was clean, large, and light. The bed meets Marriott standards, soft and warm. Breakfast is hot American with eggs, waffles, sausage or bacon, fruit, bread, cheeses, and yogurt. WIFI...More

Thank John D
Reviewed 22 February 2018

Had to go through 4 disgusting rooms before finding one with a bedroom/bathroom that wasn't totally gross...even so final room still had issue. Staff was nice, refunded me points for stay. See photos for examples of urine/fecal matter on toilets, hairs on bedding, bugs, toothpaste,...More

Thank bengalih
Response from residenceinnofallon, General Manager at Residence Inn St. Louis O'FallonResponded 26 February 2018

I would love an opportunity to speak with you more about your stay. I know how frustrating this must have been for you. I am sorry you had this experience. I would like to do everything I can to make this right for you. This...More

Reviewed 3 January 2018

Let’s start with the positives. The evening staff was wonderful – very kind and courteous. The bed was comfortable, rooms were clean, and it was relatively quiet. That is typically all I ask in a hotel, but the negatives on this stay far outweighed the...More

3  Thank Jennifer M
Response from residenceinnofallon, General Manager at Residence Inn St. Louis O'FallonResponded 5 January 2018

I am sorry everything that happened during your stay and I know how frustrating that must have been for you when you were trying to enjoy your stay and start the new year off. This is something I would not expect any guest to have...More

Reviewed 3 October 2017

The rooms are new and typical Residence Inn style, no real surprises. The doors are so heavy they loudly slam shut (for fire security of course) but I was in a room near the Associate Lounge, where they must have gone in and out of...More

1  Thank XCMonkey
Response from residenceinnofallon, General Manager at Residence Inn St. Louis O'FallonResponded 7 November 2017

Thank you for taking the time to complete a review for you. I am sorry to hear about the noise from the associate lounge. I will work with the team to ensure they are not letting the door slam. The city of O'Fallon has also...More

Reviewed 3 October 2017 via mobile

Two sisters and a step-daughter visited family for the weekend. We had a two bedroom suite with a sofa sleeper and two bathrooms. This was plenty of room for all and we each felt we had our own space. Everything was so clean and pleasant....More

Thank photonut
Response from residenceinnofallon, Manager at Residence Inn St. Louis O'FallonResponded 3 December 2017

Hello, Thank you for taking to time to submit a review of your stay. We are happy to hear you had a great time and enjoyed the room. I hope the next time you are looking to have a girls weekend again you choose the...More

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Best Value Properties in O'Fallon, MO
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About
Awards & Recognition
GreenLeaders Gold level
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Restaurant
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Meeting Rooms
Laundry Service
Self-Serve Laundry
Shuttle Bus Service
Dry Cleaning
Multilingual Staff
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Restaurant
Tennis Court
Heated pool
Indoor pool
Details
Price range
US$ 146 - US$ 233 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$ 146 - US$ 233 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (38)
Room & Suite (38)
Dining (3)
Pool & Beach (2)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
redneckmom01
19 February 2017|
Answer
Response from residenceinnofallon | Property representative |
The neighbor hood is very safe. We sit in a corporate park. Our parking lot is also lit up at night to ensure the safety of our guest.
1
Vote
redneckmom01
19 February 2017|
Answer
Response from residenceinnofallon | Property representative |
Our pool is typically 80 degrees however if the weather outside is warmer it may feel a little cool.
1
Vote
Room Tips
"1 bedroom suites are best"
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"My corner room had a full kitchen and fireplace! Loved it!"
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"1st floor near stairs is close to parking."
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"All Rooms are good"
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