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    Extended Stay America - St. Louis - Westport - East Lackland Rd.

    11827 Lackland Rd, Maryland Heights, Saint Louis, MO 63146-4205
    +1 877-432-9997
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    3/12/2017 4/12/2017
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    US$ 77
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    Traveller (24)
    Room & Suite (19)
    Dining (1)
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    Overview
    • Excellent12%
    • Very good15%
    • Average15%
    • Poor14%
    • Terrible44%
    2 weeks ago
    “Served its purpouse”
    1 Aug 2017
    “Never again”
    Free Wifi
    Free Parking
    Non-Smoking Rooms
    Suites
    Kitchenette
    Pets Allowed
    Wheelchair Access
    Business Centre
    Self-Serve Laundry
    2.0 Star Hotel
    All hotel details
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    Rooms
    3 Dec4 Dec
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    1 room, 2 adults, 0 children
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    Standard Room

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    Reviews (97)
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    1 - 5 of 95 reviews

    Reviewed 2 weeks ago

    Middle of the road hotel. Not fancy not terrible. Didn't feel like a place I would want to stay for more than a handful of days. I would like to see the quality of room to be a bit higher along with the cleanliness.More

    Review collected in partnership with Extended Stay
    Thank BETHANY D
    Response from 00esa, Manager at Extended Stay America - St. Louis - Westport - East Lackland Rd.Responded 2 weeks ago

    Bethany, thank you for taking the time to evaluate your stay. We are pleased you had an overall pleasant experience. However, we are sorry we missed meeting your expectations and regret if any inconvenience it caused. We value your suggestion in regard to the room...More

    Hotel's Favourite
    Reviewed 7 April 2017

    Almost 20 years ago when Extended Stay was first built my mom kicked me out for sneaking a woman in the house I desperately needed a place to stay until I got an apartment and found Extended Stay by chance. The everyday rate was very...More

    Thank Earl R
    Reviewed 3 weeks ago

    Was set to stay here for a week while in the St. Louis area. Cut our visit way short due to the horrible conditions. This is supposed to be a non-smoking hotel. There are signs telling people there is no smoking within 100 feet of...More

    1  Thank boilers78
    Response from 00esa, Manager at Extended Stay America - St. Louis - Westport - East Lackland Rd.Responded 2 weeks ago

    Please accept our apologies for failing to provide you a pleasant stay. Your comments have prompted us to double our efforts so we can be sure to meet the high standards you expect from us every single stay. We are committed to making sure we...More

    Reviewed 3 weeks ago via mobile

    My boyfriend and I visited this location earlier this month. We checked out on the 18th (same day I submitted my complaint to the company) and I've still received no response from them (currently 29th). To save my sanity, I've included a copy of my...More

    1  Thank Alyssia H
    Response from 00esa, Manager at Extended Stay America - St. Louis - Westport - East Lackland Rd.Responded 2 weeks ago

    Please accept our sincere apology for the problems you encountered. You deserved a comfortable and stress-free stay, and we did not live up to your expectations. We assure you that what you experienced is not acceptable. Our management team has been made aware of your...More

    Reviewed 4 weeks ago

    First room toilet bowl had not been cleaned and sides were unsanitary! Floor had not been swept/cleaned. Second try, another dirty toilet bowl and behind the toilet sink had not been cleaned- dried stuff and a lot of hair. Third try, refrigerator was dirty, kit...More

    Review collected in partnership with Extended Stay
    1  Thank 388janicee
    Response from 00esa, Manager at Extended Stay America - St. Louis - Westport - East Lackland Rd.Responded 4 weeks ago

    Janice, please accept our sincere apologies for our hotel not living up to your expectations. Cleanliness is a top priority to all of our employees, and we do not take these issues lightly. We will address this matter with our housekeeping department in order to...More

    La Quinta Inn & Suites St. Louis Westport
    671 reviews
    #1 of 18 hotels in Maryland Heights
    0.09 km
     
    Hawthorn Suites by Wyndham St. Louis Westport Plaza
    849 reviews
    #2 of 18 hotels in Maryland Heights
    1.4 km
     
    Days Inn - ST. Louis/Westport MO
    891 reviews
    #7 of 18 hotels in Maryland Heights
    0.7 km
     
    Comfort Inn St Louis - Westport
    496 reviews
    #10 of 18 hotels in Maryland Heights
    0.8 km
     
    About
    Amenities
    • Top amenities
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Self-Serve Laundry
    • Business Centre with Internet Access
    Details
    • Price range
    • US$ 70 - US$ 147 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Kitchenette ,
    • Non-Smoking Rooms ,
    • Suites
    • Number of rooms
    • 1
    • Reservation Options
    • TripAdvisor is proud to partner with Extended Stay, Booking.com, Expedia, Hotels.com, Travelocity, Priceline, TripOnline SA, Orbitz, Hotwire, Cancelon and Cheap Tickets so you can book your Extended Stay America - St. Louis - Westport - East Lackland Rd. reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Missouri >
    • Saint Louis >
    • Maryland Heights
    • Also Known As
    • Extendedstay St. Louis Westport Hotel Maryland Heights ,
    • Extended Stay America - St. Louis - Westport - East Lackland Rd. Saint Louis/Maryland Heights, MO
    Add Photo Photos
    Traveller (24)
    Room & Suite (19)
    Dining (1)
    Hotel & Grounds (9)
    Bathroom (4)
    Nearby
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    .09 km away
     
    Comfort Inn St Louis - Westport
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    amestreet
    18 December 2014|
    AnswerShow all 2 answers
    Response from melnsam | Reviewed this property |
    Yes they.have smoking rooms
    0
    Votes
    Room Tips
    "There are no good rooms"
    Read review
    "Rooms doors are on the outside, so if you want to have your car right outside your window, go with 1st floor."
    Read review
    "reserve on-line for the best deals"
    Read review
    "bad service, nasty, run"
    Read review
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