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Comfort Inn Westport

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Comfort Inn Westport
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453 Reviews from our TripAdvisor Community

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There are newer reviews for Comfort Inn Westport
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Showing 451: English reviews
Arnold, Missouri
Reviewed 19 April 2016 via mobile

Stay here often and the internet works great and allows me to download large files and get my work done in short time. They have added a flavored water station in their lobby which is nice after a workout in the fitness center. Nice employees who are friendly.

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Helpful?
Thank Candice D
Saint Louis, Missouri
Reviewed 19 April 2016 via mobile

We have been to this hotel 3 times and it is always nice and we have always had a great stay . The staff is friendly and they always accomodate any request we have had. They have a shuttle that will take you the airport as well.

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Thank Nick C
Reviewed 18 April 2016

MY stay was great. What impressed me the most was when I left I forgot a pair of shoes and when I called there a couple of days later they connected me to the housekeeping supervisor and she was more than helpful. They found my shoes and sent them Fed-Ex to my house. It's nice to see honesty and the...

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Thank Irene N
Blue Island, Illinois
Reviewed 14 April 2016

We could see from day one that the hotel service has a great quality, because of its warm and friendly staff, they made me and my family feel very comfortable. We came in a day later, the Front desk person named Justin was outstanding, we were still able get 2 rooms at a reasonable rate, they had 2 wedding parties...

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1Thank marline s
Reviewed 14 April 2016 via mobile

The Comfort Inn was better than I expected. From the outside in I was pleased with what I saw. The lobby was welcoming. My friend and I stayed in a double room with two double beds on the ground floor. The room was described as smoke free which it was. The room was clean. The heater/air conditioner worked well. The...

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Thank the_albino_1
Dayton, Ohio
Reviewed 13 April 2016

I arrived late into the hotel and I was traveling with my two little kids age five and three. The kids were a wreck after the long journey and so was I. The night customer service gentleman Justin and Freddie were forgiving of my crazy kids and was actually able to help me diffuse a situation which could have ended...

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Thank vhtomlinson
Indiana
Reviewed 11 April 2016

We arrived and were checked in, and as Gold members in this hotel chain, had requested a non noisy area. We checked in and I asked politely to be put on the back side, and she responded by saying "we have never had ONE complaint about road traffic noise"- which I find terribly hard to believe. Page Ave is a...

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2Thank dentalgal
joe b, General Manager at Comfort Inn Westport, responded to this review

Dear dentalgal, First my sincere apology for the noise you experienced from the Page Ave traffic, typically we do not have any complaints related to noise with the double pane insulated glass we have in our guest rooms. We strive to provide a great stay at a exceptional price. I was disappointed to hear we failed to meet that goal...

Nashville, Tennessee, United States
Reviewed 28 March 2016 via mobile

I really liked this visit at Comfort Inn Westport. The staff was friendly and the hotel was clean. The complimentary breakfast was good and much needed for something quick and economical. I would stay again next time!

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Thank inas953
Oakfield
Reviewed 26 March 2016 via mobile

Left the hotel for the day, only to return later that evening to a dirty room. Apparently it's a common issue, as I've read in previous reviews. Housekeeping purposely marked my room as "Do Not Disturb" so they wouldn't have to mess with it. This was our first/last stay at this hotel

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2Thank Darrick M
joe b, General Manager at Comfort Inn Westport, responded to this review

Dear Derrick M, We strive to provide first class service to every guest who stays with us and I was disappointed to hear we failed to meet that goal with your recent stay. While exceeding your expectations is very important to us we do fall short on occasion and I would like to personally apologize for the issue you excountered....

Mammoth Cave, KY
Reviewed 24 March 2016 via mobile

Our third time there. Place is clean, staff is friendly. Breakfast is OK, standard selections. If you want a refrigerator, microwave...you will have to ask for it. Second shift front desk staff seems more accommodating, Justin was friendly and helpful. Second time we stayed there the girl up front (long haired brunette) wanted to charge for the key to the...

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Helpful?
Thank mjrarts

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Restaurant
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Room Service
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Breakfast Available
  • Room Service
  • Dry Cleaning
  • Laundry Service

Additional Information about Comfort Inn Westport

Address: 12031 Lackland Road, Maryland Heights, Saint Louis, MO 63146
Region: United States > Missouri > Saint Louis > Maryland Heights
Price Range: ₹ 6,349 - ₹ 9,949 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Comfort Inn Westport 3*
Number of rooms: 169
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Also Known As:
Comfort Inn Westport Hotel Maryland Heights
Comfort Inn Saint Louis
Westport Comfort Inn
Saint Louis Comfort Inn
Comfort Inn Westport Saint Louis/Maryland Heights, MO
Hotel Style:
#1 Green Hotel in Maryland Heights
#3 Business Hotel in Maryland Heights
#3 Family Hotel in Maryland Heights
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn Westport staff and other travellers.
9 questions
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Greenwood, Indiana
Saint Louis, Missouri
1 month ago
Rochester, New York
Montana
over a year ago
over a year ago

See all questions (9)

Questions? Get answers from Comfort Inn Westport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you need a microwave or refrigerator in your room they have them, just ask.”
 of 5 bubbles KarinBierman, 27 Feb 2017 | Read review
“Our room was on the highway side of the building but the hotel sits high enough that we did not get any noise.”
 of 5 bubbles 270danielw, 25 Feb 2017 | Read review
“Talk to justin”
 of 5 bubbles jlourenco427, 10 Jan 2017 | Read review
“First floor rooms are VERY conveniently placed with the lobby being in the middle of the hotel.”
 of 5 bubbles AABish25, 5 Dec 2016 | Read review
“MIght check the room to make sure it is clean before accepting it.”
 of 5 bubbles jesbigfish, 7 Sep 2016 | Read review
5 of 5