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DoubleTree by Hilton Hotel St. Louis - Westport

PricelineUS$ 129*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
US$ 145*
US$ 129*
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US$ 131*
US$ 131*
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DoubleTree by Hilton Hotel St. Louis - Westport
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878 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Hotel St. Louis - Westport
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Showing 870: English reviews
Mountain Home
Reviewed 3 weeks ago

Wonderful hotel and amazing staff. It was a very busy weekend. We got checked in good and got our room fast. It's a very beautiful hotel. The conference rooms and ball rooms are big, beautiful and wonderful.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank 195jackiea
Dangough, General Manager at DoubleTree by Hilton Hotel St. Louis - Westport, responded to this review

Dear 195jackiea: Thank you for choosing our DoubleTree. I am glad that you enjoyed last weekend. It certainly was a busy weekend. Glad to hear you enjoyed the conference rooms. Thank you for taking the time to review the hotel. Sincerely, Dan Gough General Manager

Columbia, United States
Reviewed 3 weeks ago

Check in could have been handled better. We were told that our room would be available after 3 pm, the first time we checked in, about 2:30. Then after 3 pm, we checked again and our suite, which we reserved weeks in advance, was still not ready. So they gave us a room that WAS ready and was a downgrade...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank sharoncY5639EB
Dangough, General Manager at DoubleTree by Hilton Hotel St. Louis - Westport, responded to this review

Dear sharoncY5639EB: Thank you for choosing our hotel. I am sorry that check-in on last Friday was full of "mayhem" for the AB Pageant. I am attempting to look up your reservation. I believe you did receive the group rate and the rooms at the appropriate rate. I will certainly look in to the keys. It sounds like they were...

Reviewed 3 weeks ago via mobile

I took my boys here for a weekend get away. It's a very comfortable hotel with nice rooms. The pool area is a great accessory as well. Be sure to ask the front desk for a warm chocolate chip cookie too!

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Helpful?
Thank Craig K
Dangough, General Manager at DoubleTree by Hilton Hotel St. Louis - Westport, responded to this review

Dear Craig K: Thank you for staying with us and for taking the time to compose and post this review. I am glad that you and the boys enjoyed the weekend and the pool. Thank you for highlighting the DoubleTree chocolate chip cookies with walnuts. Come back soon. Sincerely, Dan Gough General Manager

Washington, Missouri
Reviewed 3 weeks ago

Good facilities for our convention. Staff is mostly very helpful and rooms are average to above for this level of hotel. Breakfast is buffet only and good but expensive if you only want a small amount. Convention rate was below area norm so good value.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Leon H
Dangough, General Manager at DoubleTree by Hilton Hotel St. Louis - Westport, responded to this review

Dear Leon H: Thank you for your business. We appreciate the feedback and we hope to see in 2018. Sincerely, Dan Gough General Manager

Festus, United States
Reviewed 3 weeks ago

Great Service. We have stayed and this site a couple of times. Always treated excellent. Very Comfortable Stay. Shuttle service to the airport was great. Drive very courteous, dropped us right at the our airline and helped us with our bags. Great to be treated so well.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank williamsY4985AU
Dangough, General Manager at DoubleTree by Hilton Hotel St. Louis - Westport, responded to this review

Dear williamsY4985AU: Thank you for staying with us at our DoubleTree. I am glad that you were comfortable. Thank you for mentioning the shuttle service. It is important to us that our guests know that we care about them. I hope you consider staying with us in the future. Sincerely, Dan Gough General Manager

Fort Wayne, Indiana
Reviewed 3 weeks ago via mobile

Quick overnight stay on the way back home. The service was nice and staff helpful in finding a place for dinner. The hotel was in ok shape but I think the rooms needed some updating and modernizing. Things seemed a bit run down.

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Helpful?
Thank Luke C
Dangough, General Manager at DoubleTree by Hilton Hotel St. Louis - Westport, responded to this review

Dear Luke C: Thank you very much for staying with us and for taking the time to review our DoubleTree. My staff and I appreciate the feedback and take it very seriously. Have a great week and I hope you consider choosing us again. Sincerely, Dan Gough General Manager

United States
Reviewed 4 weeks ago

I stayed at this hotel a couple of years ago with my family and really enjoyed it. But things have changed. We stayed at this hotel for a week and during that time there were two different, very large groups that stayed in the hotel for nearby sports tournaments. There were what seems like hundreds of kids everywhere. The lobby...

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Helpful?
Thank Just_Doing_It
Dangough, General Manager at DoubleTree by Hilton Hotel St. Louis - Westport, responded to this review

Dear Just_Doing_It: Thank you for choosing the DoubleTree by Hilton St. Louis/Westport. I am sorry that your stay was not enjoyable. I appreciate the feedback from your stay and I will certainly share your feedback with my Food and Beverage team. The vast majority of our guests do choose the buffet, and most of the offerings, if not all, are...

Saint Rose, Louisiana
Reviewed 4 weeks ago

Stayed at the hotel as part of a family/church travel event. Our weekend stay happened to be the same weekend as another large group which resulted in a completely sold out weekend for the hotel; however the customer service and attention provided by the hotel was not impacted. The front desk staff in addition to the restaurant staff were impeccable!...

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Helpful?
Thank tiffany452017
Dangough, General Manager at DoubleTree by Hilton Hotel St. Louis - Westport, responded to this review

Dear tiffany452017: Thank you for staying with us at our DoubleTree recently. We appreciate your business. I am glad that your family/church event went well and that you were pleased. My staff and I appreciate the comments about the front desk and restaurant staffs. Courtnie will appreciate your comments, especially since she is not feeling well this week. Your kind...

Cheyenne, Wyoming
Reviewed 4 weeks ago

Very pleased with this location. The fitness room was small but had decent equipment, the room was very clean and quiet, and they offered bottles of water if you wanted them. Nice neighborhood, too, and plenty of nearby (but not within walking distance) dining choices.

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Helpful?
Thank Nan B
Dangough, General Manager at DoubleTree by Hilton Hotel St. Louis - Westport, responded to this review

Dear Nan B: Thank you for staying with us. I appreciate the comments about the hotel and fitness center. Westport Plaza has a number of restaurants. The plaza is six blocks away. That is a little far to eat a big meal and then have to walk back. We do have two or three shuttles that could transport you over...

Springfield, Missouri
Reviewed 4 weeks ago

Nice-sized, clean, updated rooms, great view, quiet, good cookies, great beds, lots of free parking, However, either because of spring break or a kid's birthday party, the pool was full of kids (28) with maybe two adults and extremely noisey. The hot tub was lukewarm and also full of kids. It was clean and well-maintained, but we couldn't deal with...

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Helpful?
Thank meg833
Dangough, General Manager at DoubleTree by Hilton Hotel St. Louis - Westport, responded to this review

Dear meg833: Thank you for staying with us. I do appreciate all the feedback. Glad you like our DoubleTree cookies. My guess is that you were here during the weekend. We often do have a number of sports teams on weekends. When that happens, the pool gets busy. I share your feelings. I only like to be in hotel pools...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
The DoubleTree by Hilton Hotel St. Louis - Westport is located in the West County of St. Louis, Missouri. Westport Plaza is near the hotel, including a popular business district along with a number of shopping, dining and entertainment options. Lambert International Airport is located only six miles away, and the hotel provides a complimentary shuttle service. ... more   less 

Additional Information about DoubleTree by Hilton Hotel St. Louis - Westport

Address: 1973 Craigshire Road, Maryland Heights, Saint Louis, MO 63146 (Formerly Holiday Inn St. Louis - Westport)
Region: United States > Missouri > Saint Louis > Maryland Heights
Price Range: ₹ 6,464 - ₹ 15,191 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel St. Louis - Westport 3.5*
Number of rooms: 327
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hilton Hotels Direct, Hotwire, Priceline, Orbitz, Hotels.com, Travelocity, Cancelon, TripOnline SA, getaroom.com, Evoline ltd and HotelQuickly so you can book your DoubleTree by Hilton Hotel St. Louis - Westport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree St. Louis At Westport Hotel Maryland Heights
Doubletree Saint Louis
DoubleTree By Hilton Hotel St. Louis - Westport Saint Louis/Maryland Heights, MO
Hotel Style:
#1 Business Hotel in Maryland Heights
#4 Family Hotel in Maryland Heights
#5 Romantic Hotel in Maryland Heights
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel St. Louis - Westport staff and other travellers.
10 questions
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9 months ago
Leesburg
over a year ago
8 months ago

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Questions? Get answers from DoubleTree by Hilton Hotel St. Louis - Westport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I wouldn't recommend this hotel.”
almaj1999, 7 Apr 2017 | Read review
“Or 6th floor rooms were great.”
meg833, 27 Mar 2017 | Read review
“Room 431 has bugs, a bad bathroom door and some kind of hum or noise at night.”
BERNICED_13, 27 Feb 2017 | Read review
“This could be a good hotel if it was under control.”
3lilmonkies, 26 Feb 2017 | Read review
“We stayed on the 9th floor.”
trekluvr, 13 Feb 2017 | Read review
5 of 5
Priceline
US$ 129* /night
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Booking.comUS$ 131
Expedia.comUS$ 131
ElvolineUS$ 145
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Prices are for 1 room, 2 adults
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