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Hawthorn Suites by Wyndham St. Louis Westport Plaza

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Hawthorn Suites by Wyndham St. Louis Westport Plaza
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580 Reviews from our TripAdvisor Community

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There are newer reviews for Hawthorn Suites by Wyndham St. Louis Westport Plaza
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Showing 577: English reviews
Reynoldsburg, Ohio
Reviewed 15 November 2016 via mobile

A well maintained, conveniently located hotel. Had a problem figuring out how to turn out the headboard light. Turns out there is a rather obscure button switch on the side of the headboard. Suite is roomy and well equipped. Breakfast was good.

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Helpful?
Thank Skip Dodson
Teha C, General Manager at Hawthorn Suites by Wyndham St. Louis Westport Plaza, responded to this review

Skip Dodson: Thank you for your feedback as we appreciate you taking the time to let us know how we are doing. Glad you enjoyed our breakfast and our suite accommodations. We appreciate your business and we hope that you come back and visit with us again. Happy Holidays!

Lebanon, Pennsylvania
Reviewed 14 November 2016 via mobile

Spent the night here, was pleasantly surprised by the room and accommodations. Small kitchenette with a table that was great for computer work. Bed was good. The included breakfast was like "icing on a cake", it just added to our fine experience.

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Thank Past_Master_1992
Teha C, General Manager at Hawthorn Suites by Wyndham St. Louis Westport Plaza, responded to this review

Richard R: Thank you so much on taking the time to tell us about your stay. We greatly appreciate hearing back from our guests. I will share with our team and we hope that you come back soon when visiting the Westport area. Thank you for the business and happy holidays!

Chicago, Illinois
Reviewed 13 November 2016

This was a suite type of hotel. There was a kitchen area, a couch and t.v, bed, sink area and very small toilet and shower room. Several things didn't work quite right, the light next to the bed was one. This place needs an update, it wasn't modern and didn't really feel fresh and clean. Breakfast was served in the...

Review collected in partnership with Hawthorn Suites by Wyndham
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Helpful?
Thank 410pamh
Teha C, General Manager at Hawthorn Suites by Wyndham St. Louis Westport Plaza, responded to this review

410pamh: Thank you for your review as it seems we didn't give a great experience and I do apologize for that. I have shared your comments with the team and we will address them accordingly. I do hope that you give us another chance as this is not the impression that we want you to have on our great facilities....

Arlington Heights, Illinois
Reviewed 13 November 2016

We reserved a non smoking room but they tried to fool us by putting us in a smoking room first without any prior notice. We went back to the front desk and they said they didn't have any non smoking rooms. So what's the point of reserving then? And we found what they were lying because they somehow miraculously found...

Review collected in partnership with Hawthorn Suites by Wyndham
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Helpful?
Thank dkim2016
Teha C, General Manager at Hawthorn Suites by Wyndham St. Louis Westport Plaza, responded to this review

dkim2016: First let me say, we can always do better and we are sincerely sorry that we did not meet your expectations. I will share your comments with our management teams and use as a training tool to better our services. I would like to make this right and if you can allow us another chance to redeem ourselves. Please...

Columbia, Missouri
Reviewed 12 November 2016

Review collected in partnership with Hawthorn Suites by Wyndham
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Thank 889dj
Teha C, General Manager at Hawthorn Suites by Wyndham St. Louis Westport Plaza, responded to this review

Port Byron, Illinois
Reviewed 29 October 2016

Review collected in partnership with Hawthorn Suites by Wyndham
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Thank K5081GLjeffreyb
Teha C, General Manager at Hawthorn Suites by Wyndham St. Louis Westport Plaza, responded to this review

Little Rock, Arkansas
Reviewed 28 October 2016

Review collected in partnership with Hawthorn Suites by Wyndham
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Thank Sheri S
Teha C, General Manager at Hawthorn Suites by Wyndham St. Louis Westport Plaza, responded to this review

Springfield, Missouri
Reviewed 26 October 2016

I have been travelling to St. Louis a lot lately and this is my go to spot for a clean, comfortable room with great customer service also. The kitchen is always a nice touch and the beds are very comfortable. It is centrally located to everything in the area and 3 highways are with a few miles of hotel.

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Thank drillsargent
Teha C, General Manager at Hawthorn Suites by Wyndham St. Louis Westport Plaza, responded to this review

drillsargent: Thank you! Thank you! Thank you for making us your home away from home! I am delighted to share your review with our team. We know there are lots of options to choose from when selecting a hotel and I am grateful that you choose Hawthorn Suites. We appreciate your business and we look forward to your next visit....

Atchison
Reviewed 26 October 2016

This is a very clean, friendly, easy accessible place to stay. Very clean rooms, good layout, fire place, nice clean restroom. Great breakfast area and food, staff friendly and very helpful.

Review collected in partnership with Hawthorn Suites by Wyndham
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Helpful?
Thank wildhare234
Teha C, General Manager at Hawthorn Suites by Wyndham St. Louis Westport Plaza, responded to this review

wildhare234: Thank you for sharing your experience with us as we greatly appreciate your business. Our Hawthorn Suites Team works very hard to make sure your stay is the best! Please come back again and visit with us on your next visit to the Westport area. Teha C. / General Manager

Shawnee, Kansas
Reviewed 25 October 2016

It was a great stay....only thing was I did not get my room cleaned it was missed by the staff some how....but overall a great stay!!!

Review collected in partnership with Hawthorn Suites by Wyndham
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Thank shaneismarie
Teha C, General Manager at Hawthorn Suites by Wyndham St. Louis Westport Plaza, responded to this review

shaneismarie: Thank you for sharing your experience with us on your recent stay. I do apologize that we did not fully meet your expectations. I have shared your comments with our Housekeeping team as we strive for a great guest experience. Again, my sincere apology and I do hope that you come back and visit with us soon. Teha C....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
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About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Microwave
  • Refrigerator in room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Keep your routine intact when you travel to St. Louis for extended periods of time. Our Hawthorn Suites by Wyndham St. Louis Westport Plaza hotel is the ideal hotel choice in St. Louis, Missouri for business travel, relocation, and family vacation. With an on-site fitness center, seasonal heated outdoor pool and hot tub, breakfast area, sundry shop, business center, complimentary area shuttle and guest laundry facility, our St. Louis hotel is your home away from home. ... more   less 

Additional Information about Hawthorn Suites by Wyndham St. Louis Westport Plaza

Address: 1881 Craigshire Road, Maryland Heights, Saint Louis, MO 63146 (Formerly Residence Inn St. Louis Westport Plaza)
Region: United States > Missouri > Saint Louis > Maryland Heights
Price Range: ₹ 5,903 - ₹ 8,519 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hawthorn Suites by Wyndham St. Louis Westport Plaza 3*
Number of rooms: 111
Reservation Options:
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Also Known As:
Residence Inn St. Louis Westport Plaza Hotel Creve Coeur
Residence Inn Saint Louis
Saint Louis Residence Inn
Hawthorn Suites By Wyndham St. Louis Westport Plaza Saint Louis/Maryland Heights, MO
Hotel Style:
#2 Family Hotel in Maryland Heights
#4 Romantic Hotel in Maryland Heights
#8 Business Hotel in Maryland Heights
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Questions & Answers

Here's what travellers have asked, with answers from Hawthorn Suites by Wyndham St. Louis Westport Plaza staff and other travellers.
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Questions? Get answers from Hawthorn Suites by Wyndham St. Louis Westport Plaza staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Second story avoids hearing 'thumpers' above.”
 of 5 bubbles BradA4, 8 Feb 2017 | Read review
“The upstairs rooms on the left are 2 story's they include a loft bedroom and bath upstairs. Very spacious works great for a family.”
 of 5 bubbles drillsargent, 26 Oct 2016 | Read review
“Rooms farther from the pool are quieter, but less of a view.”
 of 5 bubbles we2luv2travelglobal, 23 Aug 2016 | Read review
“Keep in mind there are no elevators.”
 of 5 bubbles jodyg672, 10 Jul 2016 | Read review
“Third floor is the quietest.”
 of 5 bubbles terrysJ694TN, 29 Jun 2016 | Read review
5 of 5