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Sheraton Westport Chalet Hotel St. Louis

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Traveller (88)
Room & Suite (92)
Dining (6)
Overview
191 Westport Plaza, Maryland Heights, Saint Louis, MO 63146-3001 See on map
AMENITIES
Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.5 Star accommodation
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Rooms
30 Sep1 Oct
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (497)
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491 results
Traveller rating
125
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115
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All reviewsthe club loungesmall balconyan older hotelindoor poolcomedy clubfree internetbeds were comfortableupon checkairport shuttlewestportconferencemeetinglouisplazaexteriorpondnightlife
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1 - 5 of 491 reviews
Reviewed 3 weeks ago

Quiet corner room (475) with balcony overlooking flowers and charming buildings, was a king room with an enormous amount of floor space. The service staff is *excellent*. Ruby, who took care of our room could not have been nicer, and graciously accommodated our late rising...More

Thank GaspardRueben
Reviewed 3 weeks ago via mobile

The parking situation is interesting. It was rough, dragging tired kids up the hill (with luggage) to get into the room. Then we were also told that we couldn't use the luggage cart, that wasn't being used, because the staff was using them. We had...More

Thank Anuket01
Response from Aaron B, Manager at Sheraton Westport Chalet Hotel St. LouisResponded 3 weeks ago

Anuket01, Thank you for your honest feedback about your recent stay here with us! On behalf of the staff at Sheraton Westport Chalet we want to apologize to you for the issues you experienced during your arrival. I can truly understand how frustrating that can...More

Reviewed 3 weeks ago

We brought 600+ people to our annual convention, held in mid-August over 5 days: Music on 3 stages, seminars, daily teaching, ad hoc hallway jams, more music and an awards banquet on the last night. We used every bit of exhibition and meeting space, plus...More

Thank MJDE1234
Response from Aaron B, Manager at Sheraton Westport Chalet Hotel St. LouisResponded 3 weeks ago

MJDE1234, Thank you for you honest feedback about your recent stay here with us! We're glad to hear we were able to exceed your expectations during your stay here. We truly pride ourselves on having a fun and friendly staff that's always willing to go...More

Reviewed 9 August 2018

I just spent two days at the Sheraton Westport Chalet. On the positive side, it was very close to my meeting and there were decent food options in walking distance. The bad side is the hotel and service. On day one, I found garbage from...More

Thank Amy F
Response from Aaron B, Manager at Sheraton Westport Chalet Hotel St. LouisResponded 10 August 2018

Thank you for sharing your recent stay here with us at the Sheraton Westport Chalet. Providing exceptional customer service and making sure that your stay is comfortable as well as enjoyable are just a few things we pride ourselves in executing. I want to apologize...More

Reviewed 6 August 2018

My wife and I booked this hotel due to the fact I had a couple days of testing at a local hotel. When we arrived the man at the front desk was very rude informed us our room wasn’t ready. He advised us to check...More

Thank ice1955
Response from Aaron B, Manager at Sheraton Westport Chalet Hotel St. LouisResponded 7 August 2018

Dear ice1955, Thank you for choosing to stay at the Sheraton Westport Chalet Hotel St. Louis and providing your honest feedback on TripAdvisor. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations....More

View more reviews
About
Description
Seeing is believing! Sheraton Westport Hotels now boasts the completion of a multi-million dollar renovation, featuring stylish new guest rooms with impressive functionality, the ultra-comfortable ...More Sheraton Sweet Sleeper™ Bed, and flat screen TVs. Our hotel is also conveniently located next to our sister hotel, Sheraton Westport Plaza Hotel St. Louis, and offers access to more than 20 restaurants, exclusive shops, and entertainment. We are also just minutes away from several Forbes and Fortune 500 headquarters. Meeting planners will appreciate the combined total of 42,000 square feet of meeting space and our state-of-the-art conference center.Come stay in the heart of St. Louis at the Sheraton Westport Chalet Hotel St. Louis and surround yourself with everything our exciting city has to offer. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Free Parking
Restaurant
Pool
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Air Conditioning
Airport Transportation
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Shuttle Bus Service
Wheelchair Access
Beachfront
Free Internet
Breakfast included
Room types
Non-Smoking Rooms, Family Rooms
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Number of rooms
300
Price range
US$ 146 - US$ 304 (Based on Average Rates for a Standard Room)
Also Known As
Saint Louis Sheraton
,
Sheraton Saint Louis
,
Sheraton Westport Chalet Hotel St. Louis Saint Louis/Maryland Heights, MO
Location
United States > Missouri > Saint Louis > Maryland Heights
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Number of rooms
300
Price range
US$ 146 - US$ 304 (Based on Average Rates for a Standard Room)
Also Known As
Saint Louis Sheraton
,
Sheraton Saint Louis
,
Sheraton Westport Chalet Hotel St. Louis Saint Louis/Maryland Heights, MO
Location
United States > Missouri > Saint Louis > Maryland Heights
Photos
Traveller (88)
Room & Suite (92)
Dining (6)
Pool & Beach (5)
Business Centre & Event Rooms (4)
Nearby
Nearby HotelsSee all 18 hotels in Maryland Heights
Sheraton Westport Plaza Hotel St. Louis
484 reviews
.17 km away
Staybridge Suites St Louis - Westport
48 reviews
.35 km away
Comfort Inn St Louis - Westport
532 reviews
.44 km away
Extended Stay America - St. Louis - Westport - Central
105 reviews
.50 km away
Nearby RestaurantsSee all 80 restaurants in Maryland Heights
Kobe Steak House of Japan
140 reviews
.11 km away
Paul Mineo's Trattoria
130 reviews
.10 km away
Fuzzy's Taco Shop
118 reviews
.09 km away
St. Louis Bread Co.
80 reviews
.09 km away
Nearby AttractionsSee all 14 attractions in Maryland Heights
Go Ape Treetop Adventure Course
103 reviews
2.83 km away
Antique Mall of Creve Coeur
7 reviews
3.27 km away
Creve Coeur Lake Memorial Park
179 reviews
2.55 km away
Millennium Park
6 reviews
3.79 km away
Questions & Answers
Ask a question
Friendlyson
19 July 2016|
Answer
Response from Nancy D | Reviewed this property |
Animals should be allowed as the hotel is awful.
-1
Votes
Friendlyson
19 July 2016|
Answer
Response from Rick L | Reviewed this property |
I believe that you would be OK. I'd give them a call to confirm.
0
Votes
AshieCo
18 September 2015|
AnswerShow all 5 answers
Response from Leanne P | Property representative |
We do not have balconies in all rooms but there are multiple rooms in the Chalet that have them. Please be aware that we are in the middle of a renovation so not all balconies can be used at this time.
1
Vote
Room Tips
"Corner room was quiet, but still comfortably close to the elevators."
Read review
"6-storey Tower seemed a little better than the 4-storey chalet for most, but the chalet offers. Ask for a..."
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"I was in a room on the 200 level near the ice maker and vending machines. It was pretty noisy through the..."
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"Lake side is best view. Ask for refrigerator if needed."
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