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Sheraton Westport Plaza Hotel St. Louis

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Traveller (68)
Room & Suite (141)
Dining (43)
Ratings and reviews
GreenPartner
  • Excellent39%
  • Very good32%
  • Average19%
  • Poor5%
  • Terrible5%
Travellers talk about
“westport plaza”(54 reviews)
“comedy club”(23 reviews)
“the club lounge”(25 reviews)
View all reviews
What's included
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
Room Service
Suites
Bar/Lounge
Fitness centre
Concierge
Pets Allowed
3 Star Hotel
Seeing is believing! Sheraton Westport Hotels now boasts the completion of a multi million dollar renovation, featuring stylish new guest rooms with impressive functionality, the ultra-comfortable Sheraton Sweet Sleeper™ Bed, and flat screen TVs. Ideally situated for business, leisure...
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Location and contact
900 Westport Plaza, Maryland Heights, Saint Louis, MO 63146-3104
8.7 km to Lambert-St. Louis Intl Airport
23 restaurants are within a 0.5 km radius
View nearby attractions and restaurants
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Rooms
5 Aug6 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (476)
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468 results
Traveller rating
176
149
91
28
24
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LanguageEnglish
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176
149
91
28
24
Show reviews that mention
All reviewswestport plazacomedy clubthe club loungeseen better daysnice hotelbottled waterroom was spaciousoutdoor poolcommon areasairport shuttlesoccer tournamentbusiness centermeeting roomst louisup to datecookieslobby
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1 - 5 of 468 reviews
Reviewed 1 week ago

We had no complaints. The staff was excellent going above and beyond to make you happy! Very friendly and helpful. The room was large and clean. The club lounge food was delicious. The breakfast was hot eggs, oatmeal, sausage, bacon, and potatoes. They also had...More

Thank OldBridgeTraveler
Response from Aaron B, Manager at Sheraton Westport Plaza Hotel St. LouisResponded 1 week ago

Hello OldBridgeTraveler, Having a hot breakfast is always a good way to start out your day! We're glad you were able to enjoy the breakfast but also the other great restaurants that are offered in the surrounding area of Westport. Having a parking garage is...More

Reviewed 1 week ago via mobile

Would not stay here again. The building is old and run down on the outside. Yes, they’ve made some upgrades to the interior but it is still not worth the money. Rooms smell like smoke and mildew, windows to balcony are disgusting, linens are gross....More

Thank Holly O
Response from Aaron B, Manager at Sheraton Westport Plaza Hotel St. LouisResponded 1 week ago

Hello Holly O, Thank you for your honest feedback about your recent stay with us! I want to apologize for the issues you experienced with the smoke smell in your room as well as the issues you experienced with cleanliness. Having a clean and comfortable...More

Reviewed 1 week ago

I checked into Sheraton Westport Plaza for a one night stay. I used SPG points and was checked in quickly by friendly desk staff. I was put on a club floor which gave me access to the lounge with free snacks, breakfast and soft drinks....More

Thank Nancy W
Reviewed 1 week ago

Not great, not horrible, this property makes a great first impression. And the room is average, being neither opulent nor spartan. But the prime reason to stay here was not just its airport proximity, of which many other nicer ones are closer, but also its...More

Thank Lawrence P
Response from Aaron B, Manager at Sheraton Westport Plaza Hotel St. LouisResponded 1 week ago

Dear LawrenceP, Thank you for bringing this to our attention. We take matters such as this very seriously. As a result, please allow us some time to look into this matter further. Sincerely, Aaron Brown Director of Rooms Sheraton Westport Hotels abrown@lhmc.com 314-878-1500 ext. 1729

Reviewed 3 weeks ago

Everyone was extremely friendly and accommodating . I would recommend this hotel to my friends and co worker. The our door pool is wonderful. the staff and amenities were superb. The lounge had a large selection of spirits.More

Thank sherbear6473
Response from Aaron B, Manager at Sheraton Westport Plaza Hotel St. LouisResponded 3 weeks ago

Thank you for taking the time out of your busy schedule to share with us some honest feedback about your recent stay! We're glad to hear that the staff was accommodating and extremely friendly! We pride ourselves on having a very fun and friendly staff....More

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Pool
Room Service
Free Parking
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Free Internet
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Shuttle Bus Service
Wheelchair Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$ 158 - US$ 423 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Business Hotel in Maryland Heights
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$ 158 - US$ 423 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Business Hotel in Maryland Heights
Room types
Suites, Non-Smoking Rooms
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Traveller (68)
Room & Suite (141)
Dining (43)
Pool & Beach (25)
Amenities (42)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
Kelsie L
29 March 2017|
AnswerShow all 3 answers
Response from Aaron B | Property representative |
30 minutes
0
Votes
198cindyc
21 May 2015|
Answer
Response from Leanne P | Property representative |
Hi 198cindyc, you can either take a cab (about $30 each way) or take our shuttle to the airport and catch the Metrolink which is about $7 round trip on the Metro.
0
Votes
Leakbarn
29 January 2015|
AnswerShow all 5 answers
Response from BIRICoralGablesFl_ | Reviewed this property |
Sorry for the late reply but I called the management company to make sure I gave the correct info. I had a rental car which I picked up @ the hotel for my visit. But the shuttle does provide rides within a short radius from... More
1
Vote
Room Tips
"Club level room"
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"Club floors come with food & drinks"
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"Stay elsewhere"
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