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Sheraton Westport Plaza Hotel St. Louis

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Traveller (60)
Room & Suite (134)
Dining (43)
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Overview
  • Excellent40%
  • Very good32%
  • Average19%
  • Poor5%
  • Terrible4%
Travellers talk about
“westport plaza”(54 reviews)
“comedy club”(23 reviews)
“the club lounge”(25 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
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Reviews (471)
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463 results
Traveller rating
174
148
90
28
23
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LanguageEnglish
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174
148
90
28
23
Show reviews that mention
All reviewswestport plazacomedy clubthe club loungeseen better daysnice hotelbottled waterroom was spaciouscommon areassoccer tournamentmeeting roomairport shuttlest louisup to datecookieslobbyconferencechalet
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1 - 5 of 463 reviews
Reviewed 1 week ago via mobile

Great location. Plenty to do around the area. Bed was comfy. Shower was powerful. No refrigerator in the room, wasn’t a huge deal, but always nice for that option. Housekeeping and desk staff were nice.

Thank dbc65807
Reviewed 1 week ago

The hotel rooms are okay - the restaurant only served a small buffet for lunch that did not have many offerings. The staff were very friendly and accommodating and the business center was good. The bar staff were great.More

Thank Gail213
Response from Aaron B, Manager at Sheraton Westport Plaza Hotel St. LouisResponded 1 week ago

Dear Gail213, We are delighted to have been your chosen hotel during your recent stay in Saint Louis. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as...More

Reviewed 3 weeks ago

We had a family event at the hotel. The staff and the amenities were superb. The rooms need to be updated with more outlets to charge phones with USB ports as well as more accessible electrical plugins. Nice to have both an indoor and outdoor...More

Thank Perudemisamores
Response from Aaron B, Manager at Sheraton Westport Plaza Hotel St. LouisResponded 1 week ago

Dear Perudemisamores. We are delighted to have been your chosen hotel during your recent stay in Saint Louis. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as...More

Reviewed 4 weeks ago via mobile

I liked my stay here. I was particularly impressed with the speed at which they delivered room service😊. The hotel was conveniently located for me as well. There two Sheratons located in that vicinity so make sure you have the right one.More

Thank En W
Response from Aaron B, Manager at Sheraton Westport Plaza Hotel St. LouisResponded 1 week ago

Dear En W, We are delighted to have been your chosen hotel during your recent stay in Saint Louis. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team...More

Reviewed 19 May 2018

The over hotel is correct but the rooms need remodeling: rust, outdated/spoiled furniture... The food served in the lounge is not appealing. The gym is however great. Why? It's been remodeled! The staff is really nice and helpful. The hotel has a free shuttle service...More

Thank frog1971
Response from Aaron B, Manager at Sheraton Westport Plaza Hotel St. LouisResponded 5 weeks ago

Dear Frog1971, Thank you for taking the time to share your thoughts regarding this issue. We appreciate you bringing it to our attention. We will share your message appropriately within the organization. Sincerely, Aaron Brown Director of Rooms Sheraton Westport Hotels abrown@lhmc.com 314-878-1500 ext. 1729

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Most Booked Properties in Maryland Heights
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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Pool
Room Service
Free Parking
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Free Internet
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$ 152 - US$ 339 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Business Hotel in Maryland Heights
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$ 152 - US$ 339 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Business Hotel in Maryland Heights
Room types
Suites, Non-Smoking Rooms
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Traveller (60)
Room & Suite (134)
Dining (43)
Pool & Beach (25)
Amenities (42)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Kelsie L
29 March 2017|
AnswerShow all 3 answers
Response from Aaron B | Property representative |
30 minutes
0
Votes
198cindyc
21 May 2015|
Answer
Response from Leanne P | Property representative |
Hi 198cindyc, you can either take a cab (about $30 each way) or take our shuttle to the airport and catch the Metrolink which is about $7 round trip on the Metro.
0
Votes
Leakbarn
29 January 2015|
AnswerShow all 5 answers
Response from BIRICoralGablesFl_ | Reviewed this property |
Sorry for the late reply but I called the management company to make sure I gave the correct info. I had a rental car which I picked up @ the hotel for my visit. But the shuttle does provide rides within a short radius from... More
1
Vote
Room Tips
"Stay away from elevators and ice machine."
Read review
"Westport Plaza for business, Chalet for family fun"
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"Floors 11 and 12 appear to have balconies"
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"Join the club"
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