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Sheraton Westport Plaza Hotel St. Louis

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Traveller (58)
Room & Suite (119)
Dining (43)
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Overview
  • Excellent39%
  • Very good32%
  • Average19%
  • Poor6%
  • Terrible4%
Travellers talk about
“westport plaza”(54 reviews)
“comedy club”(23 reviews)
“the club lounge”(25 reviews)
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
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Rooms
8 May9 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (464)
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456 results
Traveller rating
173
145
87
28
23
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173
145
87
28
23
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All reviewswestport plazacomedy clubthe club loungeseen better daysnice hotelbottled waterparking garageroom was spaciouscommon areassoccer tournamentair conditionermeeting roomairport shuttlest louisup to datecookieslobby
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1 - 5 of 456 reviews
Reviewed 4 days ago via mobile

Staff was great, everyone we encountered was very nice and extremely helpful. They have a new gym for hotel guest, it’s huge and has everything you need for a great workout. The only issue is the room, it’s extremely dated. Not the staffs fault, just...More

Thank Aaron B
Response from Aaron B, Manager at Sheraton Westport Plaza Hotel St. LouisResponded 4 days ago

Mr. B, We are delighted to have been your chosen hotel during your recent stay in Saint Louis. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as...More

Reviewed 5 days ago via mobile

Took too long to check in but the staff was friendly when I finally made it to the desk. A couple of the restaurants in the mall area were closed earlier than the hours stated so ended up back at the hotel to eat dinner.More

Thank Aaron P
Response from Aaron B, Manager at Sheraton Westport Plaza Hotel St. LouisResponded 4 days ago

Mr. Russert, We are delighted to have been your chosen hotel during your recent stay in Saint Louis. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as...More

Reviewed 4 weeks ago via mobile

Simone at check in was really nice. Hotel accommodated with stools for our guests with dwarfism 🤗. Lobby bar - Kennedy can make great martinis. Everyone was nice. Hotel staff worked hard. The pool area needs cleaned. Concrete Was not swept entire weekend. They do...More

Thank travelercd
Response from Aaron B, Manager at Sheraton Westport Plaza Hotel St. LouisResponded 3 weeks ago

Dear trvelercd, Thank you for staying at the Sheraton Westport Plaza Hotel, we appreciate your business. Thank you for the kind remarks about the staff, I will for sure pass those along to the correct departments, We hope to see you in the near future!...More

Reviewed 12 March 2018 via mobile

We have stayed in a lot of hotels and this is top notch. Very accommodating everything you could possibly need is on site. Tons of good restaurants to bars for the adults to enjoy, even a convenience store. We ordered the breakfast burrito from room...More

Thank Samantha B
Response from Aaron B, Manager at Sheraton Westport Plaza Hotel St. LouisResponded 12 March 2018

Dear Samantha B., We are delighted to have been your chosen hotel during your recent stay in Saint Louis. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team...More

Reviewed 9 March 2018 via mobile

The hotel has gone through a recent remodel. The room was nice, clean and spacious. The bathroom had almost no counter space for toiletries. That being said, the front desk had an epic customer service failure and a very good CYA excuse. I prefer not...More

Thank TravelinTodd
Response from Aaron B, Manager at Sheraton Westport Plaza Hotel St. LouisResponded 9 March 2018

Dear TravelinTodd, We are delighted to have been your chosen hotel during your recent stay in Saint Louis. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as...More

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Pool
Room Service
Free Parking
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Free Internet
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$ 161 - US$ 293 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Business Hotel in Maryland Heights
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$ 161 - US$ 293 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Business Hotel in Maryland Heights
Room types
Suites, Non-Smoking Rooms
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Traveller (58)
Room & Suite (119)
Dining (43)
Pool & Beach (25)
Amenities (42)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Kelsie L
29 March 2017|
AnswerShow all 3 answers
Response from Aaron B | Property representative |
30 minutes
0
Votes
198cindyc
21 May 2015|
Answer
Response from Leanne P | Property representative |
Hi 198cindyc, you can either take a cab (about $30 each way) or take our shuttle to the airport and catch the Metrolink which is about $7 round trip on the Metro.
0
Votes
Leakbarn
29 January 2015|
AnswerShow all 5 answers
Response from BIRICoralGablesFl_ | Reviewed this property |
Sorry for the late reply but I called the management company to make sure I gave the correct info. I had a rental car which I picked up @ the hotel for my visit. But the shuttle does provide rides within a short radius from... More
1
Vote
Room Tips
"Stay away from elevators and ice machine."
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"Westport Plaza for business, Chalet for family fun"
Read review
"Floors 11 and 12 appear to have balconies"
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"Join the club"
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