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Homewood Suites St. Louis-Riverport

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Homewood Suites St. Louis-Riverport
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464 Reviews from our TripAdvisor Community

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Showing 460: English reviews
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Missouri
Reviewed 2 days ago NEW

Poor in comparison to other Homewood Suites. Not anything close to past experience with Homewood Suites. Front desk was trying but others weer lacking in customer service. What can I say when it takes 90 min. to get sheets for hide a bed. One coffee packet for 6 guests

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank PATBKFD
Janet F, General Manager at Homewood Suites St. Louis-Riverport, responded to this review

Thank you for taking the time to review our hotel. I'm sorry we provided a less than perfect stay, and will share your feedback with the staff so that we can continuously improve our guests' experience. I hope you will give us another try to show you we can give you the level of service you've come to expect.

Port Orchard, Washington
HOTEL’S FAVOURITE REVIEW
Reviewed 5 February 2017

Web check and arrival all went very smoothly and quick. Staff at hotel were very welcoming. Breakfast variety was great, kitchen/staff for breakfast were very nice and accommodating and genuinely caring of the guests experience. Plenty of space to meet other in the lobby and for socializing. Rooms were clean, quite and linens good quality. Room service was uneventful and...

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank delsandi
About Hotel's Favourite Review
Janet F, General Manager at Homewood Suites St. Louis-Riverport, responded to this review

Thank you, Delsandi, for your gracious review of the Homewood Suites Riverport. We are glad you enjoyed our breakfast and service, as well as our convenience to the local businesses in the area. I hope we get to see you again on your next visit to the St. Louis area.

Utah
Reviewed 2 weeks ago

I'd say that this hotel was perfectly adequate. The staff was good, the rooms were clean, and breakfast was good. The location is pretty close to the airport, and, the reason why I stayed, a business district. The fitness room was a bit small. It had a treadmill, elliptical, and some dumbbells, but when someone else came in, it felt...

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Helpful?
Thank Buckcade
Janet F, General Manager at Homewood Suites St. Louis-Riverport, responded to this review

Thank you for your feedback on your stay. I'm glad you enjoyed our room and breakfast, as well as our staff service and location. I will share your feedback regarding the fitness room, as we would like our guests to maintain their routine while away from home. Should your travels bring you back to the area, we look forward to...

Wake Forest, North Carolina
Reviewed 3 weeks ago

Always clean and staff very courteous. Room was of good size and clean. Breakfast and dinner offerings generally good. Am a Hilton Rewards members and that grants you a few amenities; like room update and complimentary Wifi.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Scallopeye2
Janet F, General Manager at Homewood Suites St. Louis-Riverport, responded to this review

Thank you for your kind words regarding your stay at the Homewood Suites St Louis-Riverport. I'm glad we met your expectations on service, suites, and complimentary meal offerings--and that you enjoyed our updates. We look forward to welcoming you back to the hotel when your business brings you back to St. Louis.

Saint Robert, Missouri
Reviewed 4 weeks ago

The young female at the desk was friendly and helpful. They already had my room upgraded. The room was clean and plenty big enough to fit all of us comfortably for 1 night. The breakfast crew was prepar d and had food ready early so we could get our day started. Overall, I would bring my family back and stay...

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank cthreehcb
Janet F, General Manager at Homewood Suites St. Louis-Riverport, responded to this review

We are thrilled you would choose to return, and hope we get to welcome you back soon to the Homewood Suites Riverport. Thank you so much for your review. I'm glad the breakfast staff and front desk made you feel welcome, and I will be sure to share this feedback with them.

Eugene, Oregon
Reviewed 4 weeks ago

Well appointed clean room with full, small kitchen, real dinnerware and dish washer. Breakfast is adequate- good variety, depends what you like. Didn't use the pool, but it looked good. Shuttle goes to a 5 mile radius and the airport.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Rosalyn S
Janet F, General Manager at Homewood Suites St. Louis-Riverport, responded to this review

Thank you, Rosalyn S, for taking the time to review your stay at the Homewood Suites St. Louis-Riverport. We are delighted you found us to be a 'Home away from home' and enjoyed our in-suite kitchens, as well as the breakfast variety. We hope when you return to the area, you will stay with us again--and get to enjoy the...

Temecula, California
Reviewed 16 February 2017

Best staff ever. Three of my family had rooms and they also commented on how helpful, friendly, and courteous the entire staff was. Just passing them in the hallway was a pleasure. From the grounds keepers to the maids to the front desk staff. All were great. Thanks.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank rogerrC2837TS
Janet F, General Manager at Homewood Suites St. Louis-Riverport, responded to this review

Thank you, RogerrC2837TS, for such kind words regarding the staff here at the Homewood Suites Riverport. We truly enjoyed having your family stay with us, and hope we get to see you again on your next visit to the area.

Louisiana
Reviewed 4 February 2017 via mobile

Conducted some interviews here last week and I will tell you that the meeting room was spacious. The staff was over accommodating and extremely hospitable and would definitely come back here in a heartbeat to stay or to do interviews thank you very much

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Helpful?
Thank jthwrh
Janet F, General Manager at Homewood Suites St. Louis-Riverport, responded to this review

Thank you for staying with us and for taking the time to complete this review. I'm glad you found our meeting room to meet your needs, an we look forward to welcoming you upon your return to the Homewood Suites Riverport.

Rockwall, Texas
Reviewed 1 February 2017

Excellent stay. Excellent service. Breakfast and Managers reception were wonderful and different every day. Bed was comfortable. Hotel is not close to restaurants, but I didn't need that. Loved the small kitchen

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Erika H
Janet F, General Manager at Homewood Suites St. Louis-Riverport, responded to this review

Thank you, Erika H, for your kind words regarding your stay at the Homewood Suites Riverport. I'm glad you enjoyed our breakfast and Manager's reception. While we are not within walking distance to many restaurants, we are delighted to drive you within a five mile radius to many of the restaurants that are within just a few miles of the...

A TripAdvisor Member
Level Contributor
8 reviews
3 hotel reviews
3 helpful votes
Reviewed 30 January 2017 via mobile

My family and I have stayed here twice. Both times have been great. We get the 1 bedroom so the kids can stay in the living room. The breakfast is really good! Every day there is something a little different, eggs, ham, bacon, French toast and that is just the beginning. There are a couple of computers and a printer...

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Helpful?
Thank A TripAdvisor Member
Janet F, General Manager at Homewood Suites St. Louis-Riverport, responded to this review

Thank you for staying with us at the Homewood Suites Riverport. We are so glad you have enjoyed our suites and breakfast, as well as our staff service. We hope to get to see you again on your next visit to the St. Louis area.

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service

Additional Information about Homewood Suites St. Louis-Riverport

Address: 13639 Riverport Dr, Maryland Heights, Saint Louis, MO 63043-4812
Region: United States > Missouri > Saint Louis > Maryland Heights
Price Range: ₹ 7,979 - ₹ 13,341 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites St. Louis-Riverport 3*
Number of rooms: 104
Reservation Options:
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Also Known As:
Homewood Suites St. Louis-Riverport Hotel Maryland Heights
Homewood Suites Maryland Heights
Homewood Maryland Heights
Maryland Heights Homewood Suites
Homewood Suites St. Louis-Riverport Saint Louis/Maryland Heights, MO
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Questions & Answers

Here's what travellers have asked, with answers from Homewood Suites St. Louis-Riverport staff and other travellers.
1 question
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Questions? Get answers from Homewood Suites St. Louis-Riverport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“backside of hotel, although all rooms are quite since this is in a quite area.”
 of 5 bubbles The_Heritage_Lady, 23 Jul 2016 | Read review
“On the back side of the hotel, you hear dump trucks going to the dump all day and night.”
 of 5 bubbles 913PatH, 7 Apr 2016 | Read review
“Ask for a room close to the front desk - or be prepared to do a lot of walking and multiple luggage trips.”
 of 5 bubbles aimoMN, 17 Feb 2016 | Read review
“Stay away from elevator”
 of 5 bubbles cbeans12, 11 Oct 2015 | Read review
“Most of the rooms are down a long hall away from the common area, fitness room and pool. I had a room on the first floor and there was an elephant occupying the room above me. So if you don't want to hear your neighbor above you stomping around at all hours, get a room on a higher floor.”
 of 5 bubbles gearphun, 12 Apr 2015 | Read review
5 of 5