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BEST WESTERN Plus Lees Summit Hotel & Suites

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14 Reviews from our TripAdvisor Community

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Showing 14: English reviews
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st. louis, United States
Reviewed 2 days ago NEW

I have had a great experience every time I stay here. Staff is very friendly and attractive and the rooms are clean. Breakfast is strong to quite strong. The pool is great for kids and redesign is great.

Review collected in partnership with Best Western
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Helpful?
Thank kevindM7906CY
Godalming, England, United Kingdom
Reviewed 2 weeks ago

This hotel has been recently refurbished to an excellent standard. Rooms are comfortable and are a good size. Staff are helpful, friendly, and available. Mackenzie was a particular highlight. I would certainly recommend and will stay again when visiting Kansas City.

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Helpful?
Thank Mike G
David B, General Manager at BEST WESTERN Plus Lees Summit Hotel & Suites, responded to this review

Thank you for your comments. MacKenzie is a valuable piece of our team and she takes great pride in providing the highest level of service possible.

Kansas City, Missouri
Reviewed 3 weeks ago via mobile

I had several issues that happen during my stay. The staff at this location is absolutely amazing. Much love and respect to Operations Manager Rosalie Golden for being responsive, apologetic and gracious!

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Helpful?
Thank TravelBrowns
Fort Wayne, Indiana
Reviewed 4 weeks ago

My friend and I love this hotel for the staff's exceptional thoughtful service we received. The double Queen room is very clean and beds are comfortable. We have Keurig machine in our room. 24-hr hot coffee with many varieties for your choice in the lobby. The muffins and little donuts are good, too. If we travel to Kansas City, MO,...

Review collected in partnership with Best Western
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Thank Stella B
Scott City, United States
Reviewed 17 January 2017

We stayed at this Best Western because it was close to Arrowhead Stadium. They were extremely caring, as they called me, YES called me on Friday night to make sure I was aware that the game time had been moved on Sunday, to a later time and if I wanted to extend my stay another night. That was over and...

Review collected in partnership with Best Western
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Thank Linda A
Blue Springs, Missouri
Reviewed 2 January 2017

Wonderful experience! Great staff and an excellent property for our group of 75! We had a great time! Rosalie helped us figure out our event plan and then Bailey, Mackenzie and David helped us execute the plan. We had a wonderful New Years party and we had the support of the hotel staff that made it an event to remember....

Review collected in partnership with Best Western
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Helpful?
Thank Jimmix81
Rosalie G, Manager at BEST WESTERN Plus Lees Summit Hotel & Suites, responded to this review

The staff enjoyed your whole group. We hope to see you again soon.

Kansas City, Missouri
Reviewed 1 January 2017

About 75 of our cosplay friends pretty much had the hotel to ourselves. The staff was very nice and accommodating. The rooms are very clean and quiet. Beds are soft and rooms are dark (don't let the morning sun in)! There's a refrigerator, microwave and Keurig coffee maker in each room. Good full breakfast! The indoor swimming pool looked small...

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Helpful?
Thank William M
Rosalie G, General Manager at BEST WESTERN Plus Lees Summit Hotel & Suites, responded to this review

Thank you for staying with us over New Years Eve. Your group was great and you are welcome back at any time.

Minneapolis, Minnesota
Reviewed 28 December 2016 via mobile

The primary reason for the Poor rating is the place is unkept. The elevator and other walls had white fingerprints and smudges, perhaps from prior building work? The lobby, where the continental breakfast is served, when we stayed, was always dirty. The tables had not been cleaned up after breakfast, the floors had remnants of breakfast food, and the hallways...

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Helpful?
Thank vbaker64
David B, General Manager at BEST WESTERN Plus Lees Summit Hotel & Suites, responded to this review

I apologize for the negative experience you had at our property. This is simply not the norm for our property. We will and are striving to make sure we have the best available property. We have been trying a number of different breakfast combinations in an effort to find the proper variety for our guests. We are continually working with...

Leawood, Kansas
Reviewed 22 December 2016

We stayed at this hotel as a fun night with our four kids to start off Christmas break. We had so much fun! The staff was so nice and accommodating to our family! The kids loved the pool and room. Thanks for making our stay great!

Review collected in partnership with Best Western
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Thank Kelly M
Rosalie G, Manager at BEST WESTERN Plus Lees Summit Hotel & Suites, responded to this review

Kelly M, Thank you for staying with us and taking the time to review our hotel! I am so glad you enjoyed your stay. We look forward to seeing you in the future.

Pleasant Hill, Missouri
Reviewed 12 December 2016

We stayed in a king room after a holiday party. The bed was comfortable, nice Keurig coffee maker in each room, and good full-breakfast. The pool was under construction, but we wouldn't have been swimming anyway. Once the renovation of the entire hotel is complete, this would be a great place for anyone to stay, either as an overnight or...

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Helpful?
Thank LikeMooreTravel
Rosalie G, Manager at BEST WESTERN Plus Lees Summit Hotel & Suites, responded to this review

Thank you so much for staying with us. We are so glad you enjoyed the room. Our pool is back in swimming order if you would like to try it out next time you are in town.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Multilingual Staff

Additional Information about BEST WESTERN Plus Lees Summit Hotel & Suites

Address: 4825 NE Lakewood Way, Exit 14, Lee's Summit, MO 64064 (Formerly Quality Inn)
Region: United States > Missouri > Lee's Summit
Price Range: ₹ 5,444 - ₹ 7,057 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Plus Lees Summit Hotel & Suites 2.5*
Number of rooms: 74
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Also Known As:
Quality Hotel Lee`s Summit
Quality Inn And Suites
Lee s Summit Holiday Inn
Holiday Inn Lees Summit
Holiday Inn Lee s Summit
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Questions & Answers

Questions? Get answers from BEST WESTERN Plus Lees Summit Hotel & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the upper floors were very quiet.”
 of 5 bubbles LikeMooreTravel, 12 Dec 2016 | Read review
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