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Hotel Phillips Kansas City, Curio Collection by Hilton

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Hotel Phillips Kansas City, Curio Collection by Hilton
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47 Reviews from our TripAdvisor Community

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There are newer reviews for Hotel Phillips Kansas City, Curio Collection by Hilton
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Showing 47: English reviews
Ankeny, Iowa
Reviewed 1 week ago

I love a hotel that you can just feel the historical aura when you are there. The attached coffee shop is FABULOUS, and there is a super cool shuffleboard in the lobby... plus tables available for family/friends gatherings of playing cards. Extremely convenient to all of the fabulous offerings of downtown Kansas City, especially the Power and Light district, Sprint...

Review collected in partnership with Curio – A Collection by Hilton
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Helpful?
Thank Cyclonediehard
New York City, New York
Reviewed 1 week ago

I stayed three days, and hotel failed to provide any maid service for my first two days, even after I complained following the first day of skipped service. TV remote was in front of TV with battery cover off missing batteries, but never fixed. When I asked for some adjustment in room rate for missing maid service two days I...

Review collected in partnership with Curio – A Collection by Hilton
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Helpful?
Thank Eric R
oconnorjo, General Manager at Hotel Phillips Kansas City, Curio Collection by Hilton, responded to this review

I apologize for your experience at our hotel. It is our sincere desire to "wow" every guest - it sounds like we fell far short of that during your stay. We've reviewed our housekeeping procedures since this review in order to create a plan to avoid letting the issues that effected your stay happen again. I'd like to discuss this...

Saint Louis, Missouri
Reviewed 1 week ago

Let's start in the beginning; made reservations on Jan.14th, 2017 for a Jr. Suite. Arrived on March 11th, waited in line which was no big deal, and got to the front desk with reservation papers in hand. First she declared that they had my American Express on file. Problem, I don't have that card. Next, she declared the had me...

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Helpful?
Thank mabell1618
oconnorjo, General Manager at Hotel Phillips Kansas City, Curio Collection by Hilton, responded to this review

I apologize for your experience at our hotel. It is our sincere desire to "wow" every guest - it sounds like we fell far short of that during your stay. We did just recently convert to a Hilton branded Curio by Hilton, and we have experienced some growing pains. I appreciate your comments regarding your check in experience, this will...

Reviewed 1 week ago via mobile

I showed up early for a meeting in the speakeasy, and was blown away by the friendliness and generosity of the front desk staff. They offered me a bottle of water, showed me around the newly remodeled (and absolutely gorgeous) lobby, and shared the history of the building with me. I was thoroughly impressed, and would gladly stay here the...

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Thank Jodi C
Reviewed 2 weeks ago via mobile

My husband booked this hotel for the night we went to see the Phantom of the Opera at the music hall. It was only a block away and I was able to walk easily even in my heels(which I never wear). I love the old feel of the hotel, but with the recent remodeling it looks fresh. Our room had...

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Thank Melissa C
Morgantown, West Virginia
Reviewed 2 weeks ago via mobile

We stayed for the big 12 basketball tournament. Great location , close to the sprint center , cool speakeasy bar in the basement area but completely understaffed for the number of guests. Breakfast service was completely unorganized and chaos , rooms not getting cleaned and management seemed completely nonexistent . The renovations where very well done but other than Roberto...

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Thank BigPoppi43
Salina, Kansas, United States
Reviewed 2 weeks ago

I would just like to start we stay exclusively in Hilton hotels, and I will never stay here again. We checked in around 3:30 in the afternoon and valet parked our car. The hotel didn’t seem very busy. We dropped our luggage off in the room and left to have a snack before watching the Big 12 tournament. We came...

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Thank Brenda W
Management response:

I'm so sorry this was the experience you had during your time with us. We pride ourselves on being a Curio collection by Hilton and expect our guests to expect the best from us, so I apologize that is not what you encountered. If you would please e-mail me at dweber@nvnhotels.com I'd love to talk with you more about your...

Reviewed 2 weeks ago via mobile

Nice updates in the hotel since we last stayed. The hotel shuttle is a great way to get around the city. Very close to Power and Light District and the Sprint Center for the BIG 12 basketball tournament.

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Thank Larry H
Des Moines, Iowa
Reviewed 2 weeks ago

We had no TV the whole time we were there during the beginning of the basketball tournaments...would have been nice to watch those without going to a bar!!!! Needless to say we will not be retiring to this particular Hilton!!!

Review collected in partnership with Curio – A Collection by Hilton
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Thank 269melania
Management response:

Thank you for your feedback. I apologize we were not able to fix your TV during your stay, especially considering you were here for the basketball tournament. I'm so sorry, and so you know we have addressed this issue and actually have our provider on property today so that this does not happen to anyone in the future. I hope...

Paola, United States
Reviewed 2 weeks ago

Although my wife and I stayed for only one night we enjoyed it quite a lot. The staff was very friendly and helpful; from the front desk to the valets. Breakfast at the Italian cafe was superb! The room we stayed in was a little on the small side but it was clean and reasonably stylish. We'd stay here again.

Review collected in partnership with Curio – A Collection by Hilton
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Thank bradleyg844
Management response:

Thanks so much for taking the time to write a review for us! I'm so glad to hear you enjoyed your stay, I do hope we see you again soon.

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
GreenPartner Learn More
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Breakfast Available
Official Description (provided by the hotel)
The Hotel Phillips, listed on the National Register of Historic Places and Kansas City’s most historic hotel, has begun a $20 million gut renovation. The transformation includes every aspect of the building to bring the hotel back to its original 1930's elegance, while elevating the food and beverage offerings, comfort, amenities, and modern details. Our restaurant is currently closed. A Boutique Hotel that's Both Historic and hip. Can a hotel feel grand and yet intimate at the same time? Hip but never stuffy? That's the allure of Hotel Phillips, a historic gem in the heart of Kansas City's business, entertainment and arts district. Your experience starts with our breathtaking Art Deco lobby that made us Kansas City's most celebrated hotel in 1931. ... more   less 

Additional Information about Hotel Phillips Kansas City, Curio Collection by Hilton

Address: 106 West 12th Street, Kansas City, MO 64105 (Formerly Hotel Phillips)
Region: United States > Missouri > Kansas City
Price Range: ₹ 12,304 - ₹ 23,495 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Phillips Kansas City, Curio Collection by Hilton 4*
Number of rooms: 216
Reservation Options:
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Also Known As:
Phillips Hotel Kansas City
Hotel Style:
#9 Luxury Hotel in Kansas City
#21 Business Hotel in Kansas City
#24 Romantic Hotel in Kansas City
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Questions & Answers

Questions? Get answers from Hotel Phillips Kansas City, Curio Collection by Hilton staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“avoid this hotel; KC has many other higher-quality hotels with nicer staff”
 of 5 bubbles Bizconsultant341, 19 Mar 2017 | Read review
“Try another hotel”
 of 5 bubbles mabell1618, 15 Mar 2017 | Read review
“Pick Somewhere Else”
 of 5 bubbles BrendaW96, 12 Mar 2017 | Read review
“Corner suites are nice, that's about it”
 of 5 bubbles 712philippes, 28 Feb 2017 | Read review
“Stay at a different hotel”
 of 5 bubbles donnapN7222EI, 26 Feb 2017 | Read review
5 of 5