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Extended Stay America - Kansas City - Airport - Plaza Circle

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Extended Stay America - Kansas City - Airport - Plaza Circle
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22 Reviews from our TripAdvisor Community

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Showing 22: English reviews
Saint Charles, Missouri
Reviewed 2 weeks ago via mobile

I always take these reviews with a grain of salt. But, I will tell you that the majority of these reviews does have merit. The property has been renovated in the past year. Looks great and feels somewhat new. On this property I think the problem lays with the employees. Our first vision when we arrived at the front desk...

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Helpful?
Thank pandam1
Downingtown, Pennsylvania
Reviewed 3 weeks ago

What a mistake, this hotel is disgusting. I came into my room and there are marks in the toilet, a dirty tub/shower and crumbs all over the counter. I went to get in bed and I found hairs all on my sheet and the pillow cases were dirty and had marks on them. The floor was disgusting. There is no...

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Helpful?
Thank Mike B
Reviewed 4 weeks ago via mobile

This is a very basic hotel but that's fine with me considering how low prices are. If you sign up for their email rewards they send coupons every week that have gotten me rooms for less than $50 a night. The best thing about this hotel is how clean it is (compared to similarly priced places like the microtel or...

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Helpful?
Thank js151515
Manager_11525, Manager at Extended Stay America - Kansas City - Airport - Plaza Circle, responded to this review

We appreciate you taking the time to share your experience and for choosing to stay with us. I am glad you favored the cleanliness of our hotel and the affordable price for accommodations, but disappointed you experienced some inconveniences. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.

Reviewed 26 October 2016 via mobile

Front desk, slow; difficult to understand. Noisy plumbing. Creepy. Sleezy deplorables hanging out. We just ckd in - Trip advisor failed us this time. Minimally acceptable. Difficult to locate after dark.

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Helpful?
Thank Mark V M
Manager_11525, Manager at Extended Stay America - Kansas City - Airport - Plaza Circle, responded to this review

Thank you for taking the time to provide your feedback about our hotel. I am sorry to hear that your experience did not meet your expectations. We can assure you that we will act on your comments to ensure a great stay for all our guests. Thank you again for bringing this to our attention. It would be our pleasure...

USA
Reviewed 24 October 2016

Just a quick trip into KC. Great rate for the night. The room was clean but the bed was little too hard for me. Biggest complaint was the parking situation....not enough, packed in like sardines. If you have a car you don't mind some dings in the door park here. Other than that the location from Zona Rosa was great.

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Helpful?
Thank BigWillieUsa
Lincoln City, Oregon
Reviewed 24 October 2016

Since we generally book our hotels through priceline, we have stayed at several different Extended Stay Americas over the past 2 years. We have had a bad experience at all of them, and this was no exception. Our experience started off around 2:00 in the afternoon. We were in town for a wedding and decided to go see if we...

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Helpful?
Thank drwurbn
Manager_11525, Manager at Extended Stay America - Kansas City - Airport - Plaza Circle, responded to this review

Thank you for providing feedback regarding the events that took place during your recent stay with us. We are disappointed to hear that you did not have an enjoyable stay with us due to the attitude of our front desk team. In response to your feedback, I am following up and taking action with the associates involved. Your satisfaction is...

Reviewed 3 October 2016 via mobile

This hotel was amazing! Is better than the pictures and better than the people say it is. I stayed one night in kansas for a small trip and was looking for the best room at the best price. I had many options but I gave the opportunity to this one and by reading the reviews i was a little bit...

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Helpful?
Thank Carol C
Manager_11525, Manager at Extended Stay America - Kansas City - Airport - Plaza Circle, responded to this review

The team and I appreciate your positive remarks. It is great to read how well you liked you stay and the price that you would recommend our hotel. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.

Keokuk, Iowa
Reviewed 14 September 2016 via mobile

I always try to find these hotels when we travel. Being a picky eater i love being able to make my own food. Hotel was clean and all the staff was friendly and ready to help. Im a light sleeper but had no issue other than a storm. Not many tv channels, and it kept going out during the storm....

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Helpful?
Thank KandCMahan
Manager_11525, Manager at Extended Stay America - Kansas City - Airport - Plaza Circle, responded to this review

It is so rewarding to read that you had a great stay with us. Thank you for your comments. I'm pleased to know the fully equipped kitchen provided in your room was beneficial and that our staff was very accommodating. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you...

Iberia, United States
Reviewed 14 September 2016

On Saturday I stayed at Extended Stay America. There were so many issues that there is no way to describe how bad of an experience it was. All I can do is walk you through everything. First, I arrived later in the evening. Apparently everyone was arriving later that night. It was around 10:30pm and I really just wanted to...

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Helpful?
Thank Michael S
Manager_11525, Manager at Extended Stay America - Kansas City - Airport - Plaza Circle, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. The situations you described are totally unacceptable, and I sincerely apologize for your experience. In response to your feedback, I am reviewing these issues with the hotel management team and staff to make sure all guests are accommodated. Our team is committed to satisfying...

Homer, Georgia
Reviewed 8 September 2016

I'm a flight attendant based in Kansas City still looking for a place to stay when waiting on a trip and was considering renting long term at the Plaza Circle location, so when I saw it on Priceline for really cheap when I was in Chicago headed back to Kansas City I grabbed it. Big mistake. Whatever consideration I did...

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Helpful?
Thank David L
Manager_11525, Manager at Extended Stay America - Kansas City - Airport - Plaza Circle, responded to this review

Your review was recently brought to our attention, and we would like to take a moment to respond. We are disappointed to hear that you did not have an enjoyable stay with us due to lack of management and cleanliness issues. To ensure your experience is not repeated, going forward we will ensure the availability of the shuttle is advertised...

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Self-Serve Laundry

Additional Information about Extended Stay America - Kansas City - Airport - Plaza Circle

Address: 11712 N.W. Plaza Circle, Kansas City, MO 64153
Region: United States > Missouri > Kansas City
Price Range: ₹ 4,356 - ₹ 5,377 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Kansas City - Airport - Plaza Circle 2.5*
Number of rooms: 109
Reservation Options:
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Also Known As:
Kansas City Extended Stay
Extended Stay Kansas City
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Questions & Answers

Here's what travellers have asked, with answers from Extended Stay America - Kansas City - Airport - Plaza Circle staff and other travellers.
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bellevue, nebraska

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Questions? Get answers from Extended Stay America - Kansas City - Airport - Plaza Circle staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room at a different hotel.”
  • Spot on Back of toilet. Wear or Unclean?
  • Bathroom Base Board. Not My Hair
  • Spot on Side of toilet. Wear or Unclean?
  • Splatter not cleaned from Stove
  • Bathroom Base Board. Not My Hair
  • Unclean Sink-Dried Toothpaste
  • Shower Wall...Not My Hair
  • Alarm Clock Prongs bent and would not bend back
 of 5 bubbles michaelsK8041XA, 13 Sep 2016 | Read review
“accessibility rooms are ok but lack walk in showers.”
 of 5 bubbles deanhughson, 31 May 2016 | Read review
“2nd floor would be more private”
 of 5 bubbles thedeberrys, 12 May 2016 | Read review
“Our room was very close to the elevator, and occasionally we could hear people conversing. Just a small tip.”
 of 5 bubbles 363wadeh, 21 Mar 2016 | Read review
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