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The Westin Crown Center

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2,090 Reviews from our TripAdvisor Community

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There are newer reviews for The Westin Crown Center
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Showing 2,078: English reviews
Seattle, Washington
Reviewed 19 May 2014

Really enjoyed my stay and the facilities were great for a meeting or conference. The hotel was close to Union Station and other tourist attractions including great restaurants. The meeting room we used for the conference was excellent.

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Helpful?
Thank jperez2002
SteveShalit_GM, General Manager at The Westin Crown Center, responded to this review

jperez2002- I appreciate you taking your time to share your feedback on your stay at The Westin Crown Center. I am delighted to hear what a great stay you had and the facilities worked out perfectly for your business meeting. We take great pride in all the great event space available to our guests. We are very fortunate to be...

Omaha, Nebraska
Reviewed 16 May 2014

We stay at the Westin when NASCAR comes to KC. While the men go to the race, we stay at the hotel and relax. I can't say enough about how well we are treated there. From the men at the door to the front desk, you are made to feel you are a special guest. The front desk was great...

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1Thank BettyS2k5g
Steve_ShalitKC, General Manager at The Westin Crown Center, responded to this review

BettyS2k5g- Thank you for sharing your feedback on your stay at The Westin Crown Center. I am thrilled to hear what another fun getaway you had with us! what a great tradition you have during NASCAR, being able to hang back and relax and unwind in the comfort of our hotel, indulging in all the amenities provided to you as...

Charlotte, North Carolina
Reviewed 15 May 2014

The staff was awesome, very warm, friendly and inviting. "Tall Paul" is the unofficial mayor of the city in my book, a true gentleman. The workout area was great, the room was very clean....loved the dual shower heads.

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Helpful?
Thank 32EML
Steve_ShalitKC, General Manager at The Westin Crown Center, responded to this review

32EML- Thank you for taking your time to share your feedback on your recent stay at The Westin Crown Center. I am thrilled to hear what a great stay you had with us and that our staff was warm and inviting from the moment you arrived. It is our goal to create as relaxing and refreshing a stay as possible...

Manhattan, Kansas
Reviewed 15 May 2014

My daughter and I took my mom for Mother's Day weekend at the Westin as we always do, but this year we decided to surprise her by having my cousin fly in from California to meet us at the hotel. Since we were going to have an extra person this time I emailed ahead of time, explained our plans, and...

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Helpful?
1Thank sharper_11
Steve_ShalitKC, General Manager at The Westin Crown Center, responded to this review

sharper_11- Thank you for taking your time to share your feedback on your stay at The Westin Crown Center. It was such a pleasure to read your comments on your recent getaway to Kansas City and I am truly delighted to hear how above and beyond our staff went to create such a memorable stay for you. Your loyalty to...

NYC
Reviewed 13 May 2014

The hotel is very nice--what you expect for a Westin. The location is great and within walking distance to many Kansas City attractions. The hotel was spacious. The staff was nice. Plenty of places to eat within walking distance. They do charge for the use of the gym. only complaint is that they were a bit skimpy of refilling the...

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Helpful?
Thank Journey2life
Steve_ShalitKC, General Manager at The Westin Crown Center, responded to this review

Journey2life- Thank you for sharing your feedback on your stay at The Westin Crown Center. I am happy to hear you enjoyed your stay with us and were able to take advantage of all the wonderful sites and dining in Crown Center. It is our goal to create an inviting and refreshing stay and I am happy our staff was...

Tokyo, Japan
Reviewed 13 May 2014

We were there for three nights for a wedding; north-facing room on the 12th floor with a terrific view of skyline, Union Station, train tracks. Amazed to see a nearly permanent freight train; we opened the big window and enjoyed its sound (room is quiet with window closed). Liked the room and the staff; didn't much like the food in...

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Helpful?
Thank jcc69045
Steve_ShalitKC, General Manager at The Westin Crown Center, responded to this review

Jonathan P- I appreciate you taking your time to share your feedback on your stay at The Westin Crown Center. It is great to hear you enjoyed your stay and that our staff was friendly and accommodating from the moment you arrived. It is our goal to ensure our guests experience is top notch and are completely relaxed. It means...

Reviewed 13 May 2014

Absolutely a great stay. The entire staff was warm, friendly and accommodating. From offering towels and water at the valet after our run to giving map tips in the restaurant during breakfast. Rooms were clean and spacious. Excellent hotel.

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Helpful?
Thank Jonathan P
Steve_ShalitKC, General Manager at The Westin Crown Center, responded to this review

Jonathan P- Thank you for taking your time to share your kind feedback on your recent stay at The Westin Crown Center. I am thrilled to hear what a great experience you had with us and that our staff was friendly and accommodating from the moment you arrived. It is our goal to create a top notch experience for our...

Deep River, Connecticut
Reviewed 9 May 2014

I stayed on the 13th floor facing north and southwest towards the WWI Museum at Liberty Memorial, and I thought the view was really nice. Some people facing north complained of train noise, but I didn't hear a thing. I liked the color theme of the room, and it was large with a nice desk, nice tv, very comfortable beds,...

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Helpful?
Thank cable_consultant
SteveShalit_GM, General Manager at The Westin Crown Center, responded to this review

cable_consultant- Thank you for sharing your feedback on your stay at The Westin Crown Center. I am happy to hear what a great stay you had with us and were able to relax and unwind enjoying the great view from your guest room. We take great pride in being located in the heart of Crown Center surrounding many of Kansas...

Omaha, Nebraska
Reviewed 8 May 2014

This hotel has great customer service and is very comfortable. It is my favorite downtown hotel, since it is located across the street from Union Station. Here there are a number of eating and entertainment options for all ages. The front desk was very helpful with all requests and the valet parking was reasonable and prompt (and only slightly more...

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Helpful?
Thank David B
SteveShalit_GM, General Manager at The Westin Crown Center, responded to this review

David B- Thank you for taking your time to share your feedback on your stay at The Westin Crown Center. I am pleased to hear what a top notch experience you had with us and that our staff was friendly and accommodating. It is our goal to create a relaxing, uplifting stay and it means a lot to know our...

Prairie Village, Kansas
Reviewed 7 May 2014

I returned to this hotel for a one night weekend stay. Came to have a nice weekend away from home, relax, and concentrate on some personal writing work. With the Westin's fine accommodating help, I was able to accomplish a lot. Again, the interior hotel public areas and lobby were clean, immaculate, and glorious. The staff at the front desk...

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Helpful?
Thank Max B
SteveShalit_GM, General Manager at The Westin Crown Center, responded to this review

Max B- Thank you for taking your time to share your feedback on your stay with us at The Westin Crown Center. I am thrilled to hear what a top notch experience you had recently and that our staff went above and beyond to ensure your experience was as relaxing and refreshing as possible. It truly means a lot to...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
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About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located in the heart of downtown, The Westin Kansas City at Crown Center, a recipient of the AAA Four Diamond Award is encompassed by Hallmark's Crown Center. Known as a city within a city. ... more   less 

Additional Information about The Westin Crown Center

Address: 1 East Pershing Road, Kansas City, MO 64108-2503
Region: United States > Missouri > Kansas City
Price Range: ₹ 13,691 - ₹ 23,189 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Crown Center 4*
Number of rooms: 729
Reservation Options:
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Also Known As:
The Westin Crown Hotel Kansas City
Westin Crown Center
Westin Kansas City
Kansas City Westin
Hotel Style:
#5 Business Hotel in Kansas City
#5 Luxury Hotel in Kansas City
#11 Family Hotel in Kansas City
#14 Romantic Hotel in Kansas City
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Crown Center staff and other travellers.
19 questions
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over a year ago
Iowa City, Iowa
Grain Valley, Missouri
7 days ago
New York City, New York
New York City, New York
3 months ago

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Questions? Get answers from The Westin Crown Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't face the front hotel intersection as the walk signs constantly beep for the seeing impaired.”
 of 5 bubbles trevors184, 17 Mar 2017 | Read review
“I like higher floors which will give you a nice view of the whole downtown”
 of 5 bubbles AllenM540, 14 Mar 2017 | Read review
“Corner view looks at the WWI museum.”
 of 5 bubbles G9144CFjonathans, 13 Mar 2017 | Read review
“Coordinate an early check in when booking. Make sure you speak to someone on the phone or in person.”
 of 5 bubbles dessiep2016, 6 Mar 2017 | Read review
“Most rooms have good views...of the pool, ice rink or downtown.”
 of 5 bubbles AmyA91, 1 Mar 2017 | Read review
5 of 5