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The Westin Crown Center

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Traveller (500)
Room & Suite (288)
Dining (44)
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Overview
  • Excellent57%
  • Very good25%
  • Average11%
  • Poor5%
  • Terrible2%
Travellers talk about
“union station”(425 reviews)
“crown center”(508 reviews)
“heavenly bed”(42 reviews)
Wifi
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star Hotel
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Offers from The Westin Crown Center
Special Offer: Breakfast for 2 Included
Hotel deals
Offers from The Westin Crown Center
Special Offer: Breakfast for 2 Included
Hotel deals
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Rooms
29 Apr30 Apr
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,312)
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11 - 15 of 2,299 reviews
Reviewed 2 weeks ago

I've said it all about this hotel: Best in KC, best in the Midwest, super clean, family friendly, great gym, fantastic outdoor heated pool, close to everything in downtown, etc. But what makes this the best hotel is the people who work there...they simply hire...More

Thank A P
Response from Jim S, General Manager at The Westin Crown CenterResponded 2 weeks ago

Thank you for sharing your feedback on your stay at The Westin Crown Center. I am happy to hear what a great stay you had with us and were able to indulge in all the amenities available to you as our guest. We truly value...More

Reviewed 2 weeks ago via mobile

My husband and I are currently here, (Easter 2018) I normally wait until after my stay to write my review. Well today is our last day and I don’t want to go. We have been treated with upscale service since we walked in the door....More

Thank outlawwife
Response from Jim S, General Manager at The Westin Crown CenterResponded 2 weeks ago

Thank you very much for taking your time to share your refreshing feedback on your stay at The Westin Crown Center. It means a lot to our team to hear what a signature stay you have had with us. Our goal is to go above...More

Reviewed 2 weeks ago

Whatever you do, don’t spend your money on food here. It’s terrible. Ordered a $40 steak, med rare and got this! Don’t spend your money here. Rooms are fine but restaurants is subpar for a menu that is priced for the Ritz.More

Thank Brandon C
Response from TeamMarriott, General Manager at The Westin Crown CenterResponded 2 weeks ago

We appreciate you choosing our hotel for your visit to Kansas City and we are sorry you were disappointed. Our goal is for each guest to leave completely satisfied, and we regret this was not the case for you after visiting our restaurant. We will...More

Reviewed 3 weeks ago

i been working for Marriott for a long long time and i love traveling to see other Marriott proteys wean Marriott marge with Star wood i had chance to see this hotel and i have to admit this is one the best hotels i ever...More

Thank brothermikegoestenko
Response from Jim S, General Manager at The Westin Crown CenterResponded 2 weeks ago

Thank you for sharing your feedback on your stay at The Westin Crown Center. I am pleased to hear you enjoyed your stay with us and that our staff was friendly and accommodating. We truly value your business and look forward to welcoming you back...More

Reviewed 3 weeks ago

The reception, hotel room - bed and shower and bathroom were excellent. However, there is no real place in the lobby to eat dinner, as best as I can tell, except in the nearby mall or other hotels/restaurants. The hotel room quality out weighs this...More

Thank doctoranthony
Response from Jim S, General Manager at The Westin Crown CenterResponded 2 weeks ago

Thank you for sharing your feedback on your stay at The Westin Crown Center. It is great you enjoyed your stay with us however, sincerely apologize if the quality of food fell short of your expectations. We will be taking your feedback and making the...More

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hotel Amenities
Room Service
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Tennis Court
Heated pool
Outdoor pool
Details
Price range
US$ 228 - US$ 361 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Luxury Hotel in Kansas City
#5 Business Hotel in Kansas City
#10 Family Hotel in Kansas City
#14 Romantic Hotel in Kansas City
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 228 - US$ 361 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Luxury Hotel in Kansas City
#5 Business Hotel in Kansas City
#10 Family Hotel in Kansas City
#14 Romantic Hotel in Kansas City
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (500)
Room & Suite (288)
Dining (44)
Pool & Beach (22)
Amenities (54)
Business Centre & Event Rooms (11)
Questions & Answers
Ask a question
outlawwife
20 March 2018|
AnswerShow all 5 answers
Response from han102016 | Reviewed this property |
I did not get a robe in my room.
0
Votes
outlawwife
20 March 2018|
AnswerShow all 5 answers
Response from Patrick v | Reviewed this property |
I had a robe in one of the corner rooms.
1
Vote
Room Tips
"Ask for a corner room"
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"All the views are great regardless of which side of the hotel you are staying on. We prefer higher floors..."
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"Be ready to walk to get around the immediate area"
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"If you want privacy, request a room without a shared door."
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