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The Westin Crown Center

Expedia.comUS$ 295*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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2,133 Reviews from our TripAdvisor Community

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There are newer reviews for The Westin Crown Center
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Showing 2,121: English reviews
Sacramento, California
Reviewed 1 week ago via mobile

The best part about this hotel is how comfortable the beds are. Our room also had a small microwave and small refrigerator, both of which were very useful. The staff was pleasant, and helpful. My complaints go to the physical features of this location. The garage is a horrible, poorly – planned, cramped experience and a poor introduction to the...

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Helpful?
Thank SacAnnie
Jim S, General Manager at The Westin Crown Center, responded to this review

Thank you for taking your time to share your feedback regarding your recent stay at The Westin Crown Center. I am happy to hear you were able to relax in the comfort of your heavenly bed and that our staff was friendly and accommodating. I sincerely apologize if the overall conditions of your guest room fell short of your expectations....

Reviewed 2 weeks ago via mobile

Clean, large rooms. Soft sheets and towels. Comfy beds. Large mirror at the desk - perfect if sharing the bathroom. Great workout facilities. Outdoor heated pool. Connected to Crown Center via tunnel system. The only downfall is paying to park (not valet) $18/night. Should be free!

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Helpful?
Thank Jodee M
Jim S, General Manager at The Westin Crown Center, responded to this review

I appreciate you taking your time to share your comments on your recent visit at The Westin Crown Center. I am delighted to hear you were able to relax and unwind in the comfort of your guest room as well as take advantage of the fun sites, shops & great dining in Crown Center. We value your business and hope...

Reviewed 2 weeks ago

I stayed at The Westin Crown Center for a convention and it was a treat! From check in to housekeeping, everyone was so nice and pleasant. The lobby is very beautiful and I really enjoyed having a refreshing cocktail in the big leather chairs at the end of the day. I look forward to coming back next year!

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Helpful?
Thank Kristina K
Jim S, General Manager at The Westin Crown Center, responded to this review

Thank you for sharing your feedback on your recent stay at The Westin Crown Center. I am happy to hear you enjoyed your stay with us and that our staff made you feel warm and welcome from the moment you arrived. our goal is to create as relaxing and refreshing a visit as possible. It means a lot to hear...

Minneapolis, Minnesota
Reviewed 2 weeks ago

Loved the outdoor heated swimming pool, workout room, locker rooms, showers, sauna, steam room and hot tub. But that's just for starters. The Westin is part of a major shopping complex called Crown Center across from Union Station. The streetcar (free) runs to the City Market on the other side of downtown. But, I digress. The Westin offers great service,...

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Helpful?
Thank Ed G
Jim S, General Manager at The Westin Crown Center, responded to this review

Thank you for taking your time to share your feedback regarding your recent stay at The Westin Crown Center. I am pleased to hear you enjoyed your overall stay and were able to indulge in all the amenities available to you as our guest. We strive to create as welcoming and accommodating a visit as possible. It means a lot...

Saint Louis, Missouri
Reviewed 3 weeks ago

A nice lobby and restuarnt on the first floor. We had a Lanai room which opened to a patio. Had brought our two small dogs. This was great. Westin is a pet friendly hotel. Staff was friendly. Had a great time.

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Helpful?
Thank karen3573
Jim S, General Manager at The Westin Crown Center, responded to this review

Thank you very much for sharing your feedback on your stay at The Westin Crown Center. I am pleased to hear you enjoyed your stay with us and were able to take advantage of the perks of our hotel being dog friendly. We strive to create as welcoming and convenient a stay as possible. It means a lot we exceeded...

Grass Lake, Michigan
Reviewed 3 weeks ago

We were met at the door and asked if we needed help. Check in was smooth and easy. I was there to vend at a fiber conference (PlyAway) and since there were so many things going on at the hotel (other conferences), they allowed us to load in through the front door. It was a great convenience not to have...

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Helpful?
Thank CJKI
Jim S, General Manager at The Westin Crown Center, responded to this review

Thank you for taking your time to share your feedback regarding your recent stay at The Westin Crown Center. I am pleased to hear what a great stay you had and that our staff provided quick and efficient service. We appreciate your warm comments and look forward to welcoming you back next time.

Houston, Texas
Reviewed 3 weeks ago

We stayed at this property the past weekend and had a very pleasant stay. Check-in was smooth and efficient. The doorman "Tall Paul" is, to date, one of the most charming and pleasant individuals we have come across!! We were with extended family so we booked a suite so we could be together most of the weekend. Our suite overlooked...

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Helpful?
Thank sgpverne
Jim S, General Manager at The Westin Crown Center, responded to this review

Thank you for taking your time to share your feedback regarding your recent stay at The Westin Crown Center. I am happy to hear you enjoyed your overall stay with us and were able to take advantage of all the great sites, shops & dining in the Crown Center area. I apologize if the level of service in our restaurant...

Flushing, New York, United States
Reviewed 3 weeks ago

My husband and I went to Kansas City for the World Science Fiction Convention. Delta recommended the hotel to us and I'm glad I decided to be lazy and take their advice. It was really beautiful. Very clean. It had several small stores and restaurants attached which was convienant. It was only a short trip to museums and the convention...

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Helpful?
Thank Shana C
Jim S, General Manager at The Westin Crown Center, responded to this review

Thank you for taking your time to share your feedback regarding your recent stay at The Westin Crown Center. I am happy to hear you enjoyed your stay with us and were able to relax and take advantage of all the great sites, shopping and dining in the local area. It means a lot our team was able to create...

Lacey, Washington
Reviewed 3 weeks ago

Every March I travel to Kansas City to visit family and we all stay at the Westin Crown Center for the Big XII basketball tournament. For years Steve S. was my go to for my annual hotel arrangements. Steve's successor Jim S. took the helm a couple years ago and the extraordinary customer service continued without missing a beat. Jim,...

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Helpful?
Thank Rodger W
Jim S, General Manager at The Westin Crown Center, responded to this review

Thank you very much for sharing your warm comments on your recent stay at The Westin Crown Center. We love having your family every year for the Big 12 Tournament and it means a lot our team consisitenly goes above and beyond to create a memorable experience for your family. We value your loyalty and look forward to having you...

Saint Louis, Missouri
Reviewed 3 weeks ago

We really enjoyed our stay at the Westin Crown Center. We were in town for a volleyball tournament so the price we paid was discounted because of the tournament organizers reserving the rooms but i would not have paid what the actual going rate was. Rooms were nice and clean with comfortable beds. Being in Crown Center was really nice...

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Helpful?
Thank EW517
Jim S, General Manager at The Westin Crown Center, responded to this review

Thank you for sharing your feedback on your stay at The Westin Crown Center. We are happy to hear you enjoyed your stay with us and were to enjoy all the local attractions and dining in the nearby area! We strive to create as relaxing and accommodating a stay as possible. It means a lot we were able to meet...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
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About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located in the heart of downtown, The Westin Kansas City at Crown Center, a recipient of the AAA Four Diamond Award is encompassed by Hallmark's Crown Center. Known as a city within a city. ... more   less 

Additional Information about The Westin Crown Center

Address: 1 East Pershing Road, Kansas City, MO 64108-2503
Region: United States > Missouri > Kansas City
Price Range: ₹ 12,596 - ₹ 23,836 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Crown Center 4*
Number of rooms: 729
Reservation Options:
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Also Known As:
The Westin Crown Hotel Kansas City
Westin Crown Center
Westin Kansas City
Kansas City Westin
Hotel Style:
#5 Business Hotel in Kansas City
#5 Luxury Hotel in Kansas City
#11 Family Hotel in Kansas City
#14 Romantic Hotel in Kansas City
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Crown Center staff and other travellers.
20 questions
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over a year ago
Iowa City, Iowa
Salem, Oregon
1 month ago
Grain Valley, Missouri
2 months ago
New York City, New York

See all questions (20)

Questions? Get answers from The Westin Crown Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get room 1242. Quiet and great views”
EdG574, 8 May 2017 | Read review
“Lanai rooms have access to a grass area on the 6th floor.”
karen3573, 3 May 2017 | Read review
“There is a view of the city from each room. I don't think there's a bad room.”
CJKI, 3 May 2017 | Read review
“all rooms are good”
russlyna, 2 Apr 2017 | Read review
“Close to the elevator would be good since the rooms can be very very far. Elevators are quiet.”
karol645, 31 Mar 2017 | Read review
5 of 5
Expedia.com
US$ 295* /night
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HotelsClickUS$ 320
Booking.comUS$ 293
Westin.comUS$ 293
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Prices are for 1 room, 2 adults
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