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The Westin Kansas City at Crown Center

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Traveller (517)
Room & Suite (315)
Dining (46)
Overview
  • Excellent58%
  • Very good24%
  • Average11%
  • Poor5%
  • Terrible2%
Travellers talk about
“union station”(426 reviews)
“crown center”(510 reviews)
“heavenly bed”(42 reviews)
AMENITIES
Wifi
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
4 Star accommodation
All hotel details
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Rooms
3 Sep4 Sep
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,403)
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2,390 results
Traveller rating
1,328
591
279
127
65
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LanguageEnglish
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1,328
591
279
127
65
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1 - 5 of 2,390 reviews
Reviewed yesterday

The Westin Kansas City at Crown Center is one of the top five hotels we have stayed at! We stayed in a spacious garden suite and it was perfect for our family of five. The beds were comfortable and the room was very clean. Every...More

Thank John H
Reviewed 2 days ago

Check-in was fairly smooth. The room I was assigned was ADA compliant as requested, however, it had its shortcomings. The sink was pulling away from the wall and was, therefore not level. The toilet was a bit low, though it was serviceable. The rest of...More

Thank Walt H
Reviewed 2 days ago

I've stayed at a few westins before. the check-in was easy enough. they take your keys from you when you pull in which is okay seeing how busy they are but when I was done checking in less than five minutes later the valets were...More

Thank phil m
Response from TeamMarriott, General Manager at The Westin Kansas City at Crown CenterResponded yesterday

Dear phil m, Thank you for choosing our hotel and taking the time to provide feedback. We are happy you enjoyed our fitness center, complete with the latest equipment to help you have the best workout. However, we are disappointed other areas of your stay...More

Reviewed 2 days ago via mobile

I stayed here for a work conference. T has a great workout area, which I used each morning. I didn’t use the pool or hot tub but they looked nice. The room was clean and spacious, the bathroom recently updated. The location was great and...More

Thank TNsnowflake
Response from TeamMarriott, General Manager at The Westin Kansas City at Crown CenterResponded yesterday

Dear Tnsnowflake, We appreciate your gracious feedback regarding your stay at Westin Kansas City At Crown Center while attending a conference in the city. It is always great to learn from meeting attendees that they had such an enjoyable experience at our hotel. We hope...More

Reviewed 4 days ago

Stayed here for a convention and had a good time. The room was comfortable and spacious, the staff we interacted with was very friendly and the one service request I filed, was handled promptly. The hotel is in a great place to access Union Station,...More

Thank Perry L
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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hotel Amenities
Room Service
Wheelchair Access
Shuttle Bus Service
Pets Allowed ( Dog / Pet Friendly )
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Tennis Court
Heated pool
Outdoor pool
Details
Price range
US$ 191 - US$ 309 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Luxury Hotel in Kansas City
#5 Business Hotel in Kansas City
#10 Family Hotel in Kansas City
#14 Romantic Hotel in Kansas City
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 191 - US$ 309 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Luxury Hotel in Kansas City
#5 Business Hotel in Kansas City
#10 Family Hotel in Kansas City
#14 Romantic Hotel in Kansas City
Room types
Suites, Non-Smoking Rooms, Family Rooms
Photos
Traveller (517)
Room & Suite (315)
Dining (46)
Pool & Beach (23)
Amenities (54)
Business Centre & Event Rooms (17)
Questions & Answers
Ask a question
outlawwife
20 March 2018|
AnswerShow all 5 answers
Response from han102016 | Reviewed this property |
I did not get a robe in my room.
0
Votes
outlawwife
20 March 2018|
AnswerShow all 6 answers
Response from Patrick v | Reviewed this property |
I had a robe in one of the corner rooms.
1
Vote
Room Tips
"One side has a great view of railroad activity; the other has great city views."
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"1631 has a view of the pool and was very quiet"
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"stay at a Marriott"
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"Any room will provide you with and exceptional nights sleep. Beds are very comfortable."
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