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Holiday Inn Country Club Plaza

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641 Reviews from our TripAdvisor Community

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Showing 634: English reviews
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Saint Louis, Missouri
Reviewed yesterday NEW

Great hotel, great service, especially from Simone the pm barkeeper. Her personality was awesome and she made our evening great. Also housekeeping was super friendly and went above and beyond. Will stay there anytime we are in the area

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Helpful?
Thank lindseytimothy
A TripAdvisor Member
Castle Rock, Colorado
1 review
Reviewed 2 days ago NEWvia mobile

Simone made my entire trip to this hotel amazing because of how friendly and great she was. She connected with her customers on a personal level and was so friendly. I recommend this hotel solely based on her being in the bar! Thanks Simone!!!

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Thank A TripAdvisor Member
Kansas City, Missouri
Reviewed 1 week ago NEW

We have had our annual meeting here for years. The staff is always so friendly and helpful. Food was great too! The set up and organizing the meeting were so easy with the help of Marta! We will be back again next March.

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Thank oakhall2017
Jim J, Director of Sales at Holiday Inn Country Club Plaza, responded to this review

oakhall2017, We enjoy working with our neighbors and being part of our community. Marta is outstanding making arrangements for your meetings and catering. She is very dedicated and enjoys making guests happy. We look forward to next year! Jim J Assistant Director of Sales

Indianapolis, Indiana
Reviewed 1 week ago via mobile

I travel alot but don't often eat or hang out in the hotel bar. I prefer to explore the local options. However the bartender Simone had me as well as other guests entertained and coming back night after night for her warmth and humor!

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Thank Robert C
Reviewed 2 weeks ago

Stayed here for one night a couple of weeks ago and it was fantastic! Checking in was a breeze and the lady at the desk was very cheerful. The room was clean, the bathroom was spotless, and the breakfast was good. The location is great and the parking for the hotel is very easy! The shuttle driver...she was awesome and...

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Thank Mary Catherine H
Jim J, Director of Sales at Holiday Inn Country Club Plaza, responded to this review

Thanks for a great review! It is our pleasure to serve you.

Sunrise, Florida
Reviewed 3 weeks ago

We moved our training classes to this hotel, and they have been WONDERFUL! The staff has gone out of their way to help us with any detail, no matter how small. They are responsive and have bent over backwards to make sure our people were taken care of. The absolute definition of professional with generosity and kindness mixed in. We...

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Helpful?
Thank amymoldovan
Jim J, Director of Sales at Holiday Inn Country Club Plaza, responded to this review

Amy, We greatly appreciate your praise for our staff and the hospitality that was shown to your group for the month they were here. Good old fashioned service is still alive and well here at the Holiday Inn Country Club Plaza. Too bad for all of us that this is becoming the exception instead of the rule. We certainly hope...

Galion, Ohio
Reviewed 3 weeks ago

This is an OUTSTANDING group of people at the front desk. Extremely helpful, cheerful, gracious under pressure, courteous. The shuttle bus is very convenient for dinner planning and the driver(s) can recommend some good eats. Rooms ok for holiday inn standards.

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Thank jh22015
Jim J, Director of Sales at Holiday Inn Country Club Plaza, responded to this review

We have an outstanding staff here at the Holiday Inn Country Club Plaza. A great group of individuals who love serving others. We always appreciate your feedback. Thanks, Jim J

Saint Charles, Missouri
Reviewed 3 weeks ago

This hotel is updating the rooms, so it was some were updated and some were not. The one we had was not updated, but it was clean and comfortable. The hotel was in a good location from the Municipal center/Convention center. Not too many food places around and only a handful deliver. Their breakfast was not free, but we had...

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Thank mommy24kids
Jim J, Director of Sales at Holiday Inn Country Club Plaza, responded to this review

Indeed we have refurnished all of our tower rooms and are working to complete the remaining rooms. We are located on the Country Club Plaza where there are over 50 restaurants and 150 shops all of which are accessible by walking or using our complimentary shuttle. We are sorry that this was not communicated to you at check-in. Your feedback...

Orono, Maine
Reviewed 3 weeks ago

We were treated to cornucopia of pampering. First impressions were guilded by a wine and cheese gift basket. I especially enjoyed the choice of puffy Cheetos rather than crunchy style. These amenities were particularly nice when enjoyed on the hotel's roof-top lounge which offered spectacular views of the highway and local grasslands. Would visit again A special thanks to Tisha...

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Thank connorscofield15
Jim J, Director of Sales at Holiday Inn Country Club Plaza, responded to this review

We are very happy that you enjoyed your stay with us. We are confused as to your mention of Cheetos as this is something we don't sell in the hotel- much less put in a gift basket. We also do not have a roof-top lounge at this hotel so maybe you have us confused with another property.

Crystal City, Mo
Reviewed 4 weeks ago via mobile

Selected location since it was close to UMKC. Nice and friendly. Room service was very good. There was refrigerator for leftovers but no microwave in room. Only found one in vending area near front desk. No continental breakfast. Probably because it is not a HI Express. Overall met our needs for one-night stay in KC.

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Thank mk_mcdowell
Jim J, Director of Sales at Holiday Inn Country Club Plaza, responded to this review

This is a great location for visiting UMKC or Rockhurst College which are only blocks away from the hotel. You are correct about the breakfast. As Holiday Inn we have a full service restaurant, not the continental that is offered at Holiday Inn Express Hotels. We certainly hope to see you again. Best regards, Jim J

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The Holiday Inn Hotel at the Plaza-Kansas City is located on the world famous Country Club Plaza, the Midwest's premier shopping / dining / entertainment district. The hotel provides the following complimentary services: WiFi, garage parking (all other Plaza hotels charge), local calls, and shuttle service within a 3 mile radius, including Historic Westport. The Holiday Inn Country Club Plaza Hotel also offers a 24 hour fitness center along with the largest heated outdoor hotel pool in the city!Finally, relax in our bar or simply order room service and relax in your room. Minutes from Sprint Center Arena, downtown Kansas City American Century, Nelson-Atkins Museum of Art, H&R Block 3 miles, UMKC 5 blocks, Rockhurst U., 7 blocks, KCAI and St Luke's Hospital 5 blocks, KU Med 5 blocks, Sports Complex 10 miles. ... more   less 

Additional Information about Holiday Inn Country Club Plaza

Address: One East 45th Street, Kansas City, MO 64111 (Formerly Four Points by Sheraton)
Region: United States > Missouri > Kansas City
Price Range: ₹ 8,627 - ₹ 14,052 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Country Club Plaza 3*
Number of rooms: 241
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Also Known As:
Holiday Inn At The Plaza Hotel Kansas City
Holiday Inn Kansas City
Kansas City Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Country Club Plaza staff and other travellers.
8 questions
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Kirkwood, Missouri
9 months ago
10 days ago
Council Grove, Kansas
Topeka, Kansas
9 months ago

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Questions? Get answers from Holiday Inn Country Club Plaza staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room on the 5th floor so no one else is above you.”
 of 5 bubbles healthguru07, 27 Nov 2016 | Read review
“Was on floor #4 with pool view. Fairly quiet as pool was closed for winter.”
 of 5 bubbles kevinmK5711FW, 9 Nov 2016 | Read review
“Park on level G-2. It has a elevator to the lobby or access to the room elevator and is well lit.”
 of 5 bubbles 1RINGMASTER, 3 Oct 2016 | Read review
“Avoid ground floor poolside rooms...they can be loud at times.”
 of 5 bubbles NYCMikeM, 30 Sep 2016 | Read review
“Good luck with this - read my review.”
 of 5 bubbles LibrariantravelerUSA, 21 Sep 2016 | Read review
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