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Kansas City Airport Marriott

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Kansas City Airport Marriott
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415 Reviews from our TripAdvisor Community

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Showing 412: English reviews
Reviewed 1 week ago

We stayed at the Marriott Jan 1-2 and parked for a trip. We got in around 7pm and everything went smooth. Great Customer Service. We hadn't had dinner so decided to eat in restaurant/Bar. Drinks were great, food was fine. went back to the room and started to get ready for bed. uncovered the comforter and sheets and were shocked...

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Helpful?
Thank terrylR8808MC
smccorkle, Public Relations Manager at Kansas City Airport Marriott, responded to this review

Good Afternoon, Thank you for taking the time to provide us with feedback in regards to your recent stay at the Kansas City Airport Marriott. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for any inconvenience that we...

Washington DC, District of Columbia
Reviewed 1 week ago

I spent three nights at the KC Marriott at the airport for an intensive meeting. The facilities were as expected but what made the experience memorable was the hotel staff. For the entire stay, I never once encountered a staff member who didn't greet me warmly and ask how things were going. The wait staff in the restaurant especially went...

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Helpful?
Thank kaydc
smccorkle, Public Relations Manager at Kansas City Airport Marriott, responded to this review

Good Morning, Thank you for sharing your experience at the Kansas City Airport Marriott. As a valued customer and Marriott Rewards Silver Member, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Thank you so much for...

Garnett, Kansas
Reviewed 2 weeks ago

We stay at this hotel often. It is the nicest airport hotel in Kansas city in my opinion. The rooms are nice and clean. I just wish this hotel had a proper pool. We were given a room right by the roof of the restaurant and got different smells in our room all night. I always get free internet by...

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Helpful?
Thank sredheada45
smccorkle, Public Relations Manager at Kansas City Airport Marriott, responded to this review

Good Morning, Thank you for sharing your experience at the Kansas City Airport Marriott. As a valued guest, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. We are so glad to hear that you found our...

Chicago, Illinois
Reviewed 2 weeks ago

We arrived the evening before New Year's Eve as a stopover on our way to Mexico. The proximity to the airport is excellent, the shuttle is timely, and the check in staff friendly. The rooms themselves are definitely dated and in need of some upgrades. I was quite surprised at the quality of the room at the price point we...

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Helpful?
2Thank Adventureloving
smccorkle, Public Relations Manager at Kansas City Airport Marriott, responded to this review

Good Morning, Thank you for taking the time to provide us with feedback in regards to your recent stay at the Kansas City Airport Marriott. As a valued guest, we see that there is room for improvement based on your feedback and hat there were several missed opportunities. Please accept our apology for not meeting your expectations during your stay....

Saint Joseph, Missouri
Reviewed 3 weeks ago

We travel frequently and love the park and fly package offered by the KCI Marriott Hotel. This property is full service. We checked in on Christmas eve and this hotel's restaurant was full staffed. Even on Christmas Eve the staff were cheery, professional and all about customer service. Bonus that the food is just as great. The menu choices are...

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Helpful?
Thank dan64505
smccorkle, Public Relations Manager at Kansas City Airport Marriott, responded to this review

Good morning, Thank you for sharing your experience at the Kansas City Airport Marriott. As a valued guest, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Thank you for your kind and warm words regarding our...

Warrensburg, Missouri
Reviewed 3 weeks ago

So, this is the most convenient hotel to Kansas City airport and I've stayed here a couple of times. While convenient, it could really use an overhaul. The rooms really aren't laid out that well. Some see rather small and those that are larger sometimes are in need of more furniture. Bathrooms are like matchboxes. The ceiling is just above...

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Helpful?
1Thank John E
smccorkle, Public Relations Manager at Kansas City Airport Marriott, responded to this review

Good Morning, Thank you for taking the time to provide us with your feedback in regards to your recent stay at the Kansas City Airport Marriott. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for any inconvenience that...

Sioux Falls, South Dakota
Reviewed 4 weeks ago via mobile

We unfortunately stay here often on business. The hotel looks like an old hotel that at one time was updAted to a Marriott. Unfortunately the hotels room doors are beat up, (felt like I was at a Super8) moldy drop down ceilings in bath, bathroom generally feels like I am in a 1 star hotel, old carpet and poor air...

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Helpful?
1Thank wmpros
Marilu B, Front Office Manager at Kansas City Airport Marriott, responded to this review

Greetings! Thanks for taking time to write your feedback. I apologize to hear that we fall short with our service to you. I would like know more details in regard with the housekeeping issues so that I am able to address your concerns. You are our valued guest I would like to be able to make things right for you....

Kansas City, Kansas
Reviewed 4 weeks ago via mobile

Ok, everyone, everyone at this hotel is pleasant, responsive to requests whether food or room. They are undergoing a renovation but I saw no signs of inconvenience. I stay here the night before a vacation. It is like starting the vacation early. I rated it a 4, restaurant choices are limited ( still good tho)

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Helpful?
Thank SammieGirl2013
smccorkle, Public Relations Manager at Kansas City Airport Marriott, responded to this review

Good morning, Thank you for sharing your experience at the Kansas City Airport Marriott through the Guest Satisfaction Survey. As a valued guest, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. We understand your concerns regarding...

Reviewed 14 December 2016

Good location for highways and moving around area. Hotel not up to Marriott standards. Room needed repair; this repair was not completed upon my request. This was address in an email that I received and I am satisfied that they miss communicated with repair people no big deal. Hotel restaurant was excellent, food very good and Tommy behind bar was...

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Helpful?
1Thank John N
smccorkle, Public Relations Manager at Kansas City Airport Marriott, responded to this review

Good Morning, Thank you for taking the time to provide us with your feedback in regards to your recent stay at the Kansas City Airport Marriott. As a valued customer, we see that there is room for improvement based on your feedback and also noticed that there were several missed opportunities.Please accept our apology for not meeting your expectations during...

Fairhope, Alabama
Reviewed 13 December 2016 via mobile

The front desk staff were very nice and the lobby was clean. The lounge was small but the food was pretty good. The rooms need updating the doors are beat up the carpet is out of the 70-80s even the tv stand / dresser was beat up and scratched. There was a sign off the elevator that said they are...

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Helpful?
1Thank Ovsurf
smccorkle, Public Relations Manager at Kansas City Airport Marriott, responded to this review

Good Morning, Thank you for taking the time to provide us with your feedback in regards to your recent stay at the Kansas City Airport Marriott. As a valued guest and Marriott Rewards Basic Member, we see that there is room for improvement based on your feedback and that there were several missed opportunities. Please accept our apology for not...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
T-Bone Charlie's
T-Bone Charlie's
Cuisines: American, Steakhouse
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Free Internet
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
Contemporary excellence awaits you at the Kansas City Airport Marriott. Our hotel, which boasts an unparalleled location on the grounds of Kansas City Airport (KCI), features 384 spacious, tastefully appointed hotel rooms and suites, each overflowing with first-class amenities. Our hotel rooms offer flat-screen TVs, high-speed Wi-Fi, pillow top mattresses, room service, and more. Take advantage of our hotel's helpful perks; we provide complimentary access to our on-site fitness center and indoor pool, as well as exceptional on-site dining options. For those seeking a venue for a business meeting or event here in Kansas City, our hotel showcases almost 30,000 square feet of flexible venue space and an outstanding location near Kansas City Airport. We also place you within a short distance of the city's most notable attractions, including Zona Rosa shopping center, Kansas Speedway, and downtown Kansas City. Here at the Kansas City Airport Marriott, we set a new standard for comfort and convenience. ... more   less 

Additional Information about Kansas City Airport Marriott

Address: 775 Brasilia Ave, Kansas City, MO 64153
Region: United States > Missouri > Kansas City
Price Range: ₹ 6,961 - ₹ 15,969 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Kansas City Airport Marriott 3.5*
Number of rooms: 384
Reservation Options:
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Also Known As:
Marriott Kansas City Airport Hotel Kansas City
Kansas City Marriott
Hotel Style:
#6 Green Hotel in Kansas City
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Questions & Answers

Here's what travellers have asked, with answers from Kansas City Airport Marriott staff and other travellers.
2 questions
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Questions? Get answers from Kansas City Airport Marriott staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you can get a lakeview room, take it.”
 of 5 bubbles kaydc, 16 Jan 2017 | Read review
“The corner rooms are much larger. We prefer rooms on a higher floor.”
 of 5 bubbles sredheada45, 9 Jan 2017 | Read review
“Concierge Level is the best for a room.”
 of 5 bubbles dan64505, 3 Jan 2017 | Read review
“Light Sleeper - facing away from Airport”
 of 5 bubbles OSUfanHouston, 11 Dec 2016 | Read review
“Get one where you can get heat when it's cold, A/C when it's hot (inside)”
 of 5 bubbles BruceandCathy2014, 14 Nov 2016 | Read review
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